Fresh Jobs at Jeroid Ltd

We are seeking a smart, detail-oriented, and proactive Accountant to join our growing team. This position is ideal for someone who is eager to grow their accounting career within a fast-paced fintech environment. You will support daily financial operations, payroll coordination, reporting, and interdepartmental collaboration.

Core Responsibilities:

• Prepare and post asset, liability, and capital account entries
• Reconcile accounts payable and receivable and prepare regular reports
• Assist with financial reporting, billing, collections, payroll, and budget preparation
• Monitor and report petty cash, profit and loss statements, and expense compliance
• Support tax computations and filing of returns
• Ensure confidentiality in handling financial records and audit findings

Requirements:

• B.Sc. or HND in Accounting, Finance, or related field
• Atleast 2 years of accounting and finance-related experience
• Strong Excel skills and familiarity with accounting software
• High attention to detail and accuracy
• Willingness to learn, take initiative, and work collaboratively
• Excellent written and verbal communication skills

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We are looking for a Customer Service & Support Representative who will be the first point of contact for our customers, ensuring that inquiries, complaints, and requests are handled with professionalism, empathy, and efficiency.

Key Responsibilities

• Respond promptly to customer inquiries via live chat, email, WhatsApp, and other assigned channels.
• Provide accurate information about our products, services, and transaction processes.
• Investigate and resolve complaints while ensuring minimal disruption to customer experience.
• Escalate complex issues to relevant teams and follow up until resolution.
• Maintain accurate customer records and interaction logs.
• Collaborate with internal teams (tech, compliance, finance) to ensure customer satisfaction.
• Monitor transactions and provide timely updates to customers.
• Identify recurring customer issues and suggest process improvements.
• Ensure adherence to company policies, procedures, and compliance guidelines.
• Assist in onboarding new customers and guiding them through platform use.

Requirements

• Minimum of OND/HND/BSc in any field.
• Atleast 2 years of experience in customer service, preferably in fintech or e-commerce.
• Excellent written and verbal communication skills.
• Strong problem-solving ability and attention to detail.
• Good typing speed and proficiency with digital tools (Google Workspace, CRM systems, live chat software).
• Ability to multitask and work in a fast-paced environment.
• Willingness to work shifts, including evenings, weekends, and holidays.

Skills & Attributes

• Empathetic, patient, and customer-focused.
• Proactive in finding solutions and following through.
• Ability to remain calm under pressure.
• Professional and positive attitude.
• Strong teamwork and collaboration skills.

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Job Summary

We are seeking a highly organized and strategic Business Manager to oversee and coordinate the daily operations of the organization. The ideal candidate will play a key role in driving operational efficiency, supporting strategic growth, and ensuring that business activities align with the company’s overall objectives. This position requires strong leadership, business acumen, and the ability to manage multiple operational functions effectively.

Key Responsibilities

• Collaborate with the CEO and management team to develop and implement operational goals aligned with the company’s strategy.
• Evaluate current operational performance and develop strategic plans to improve efficiency and productivity.
• Identify and implement process improvements across departments to enhance operational effectiveness.
• Oversee the allocation and utilization of organizational resources.
• Work closely with the finance department to develop budgets, monitor expenses, and ensure cost-effective operations.
• Review operational reports and provide recommendations for improvement.
• Ensure business operations comply with company policies, quality standards, and regulatory requirements.
• Collaborate with internal teams including sales, marketing, and product to ensure operational alignment with business objectives.
• Represent the company in engagements with external stakeholders when required.
• Identify potential operational risks and implement mitigation strategies.
• Ensure the organization remains compliant with relevant industry regulations and standards.
• Work with the IT team to ensure operational systems and technology platforms support business needs.
• Stay updated on operational best practices, trends, and innovations to improve business performance.

Required Qualifications

• Bachelor’s degree in Business Administration, Management, Finance, Economics, or a related field.
• 4–7+ years of relevant experience in business operations, business management, or a similar leadership role.
• Strong understanding of business operations, strategic planning, and organizational management.
• Experience managing cross-functional teams and coordinating multiple departments.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Proficiency in Microsoft Office and business management tools.

Key Skills

• Strategic thinking and operational planning
• Leadership and team management
• Financial and budget management
• Process improvement and efficiency optimization
• Risk management and compliance awareness
• Strong organizational and decision-making skills
• Excellent communication and reporting skills