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ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provi...
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Purpose of the Job
The job holder is responsible for the execution of the company's overall long-term marketing strategy and initiatives. Reporting directly to the Head, Marketing and Corporate Communications, he/she will be accountable for the development and successful implementation of all marketing research, campaign plans/programs, branding & product positioning, product & sales support strategies, while also strongly maintaining key industry & public relations as well as internal engagement. The role is specific to the group master brand and sub-business brands.
Expected Key Results
- Build and tailor marketing strategies across all relevant media to support the company’s business objectives
- Devise creative new marketing strategies to increase margin and ultimately revenue
- Work with the sales and product management teams to implement tactics to maximize profit and increase market share while maintaining customer satisfaction
- Lead company and product brand positioning, service marketing strategies and corporate brand enhancement initiatives.
- Internal Communications Strategy
- Content Development, Administration, and Management
- CSR & Sponsorships
- Events and Public Relations
- Brand Management
Educational Qualifications:
- BA/B.Sc./HND in Advertising, Mass Communications, Public Relations, Journalism and Marketing or related field (2.1/Upper Credit Minimum)
Functional Skills:
- Professional qualification from the Chartered Institute of Public Relations or the Chartered Institute of Marketing will be an added advantage
- Masters’ degree in the relevant field will be an added advantage
- Understanding of the importance of good media communications within a large organisation
- Excellent writing, editing, and proofreading skills as well as creating content that inspires consumers and drives engagement
- Strong communication, documentation, presentation, and speaking skills
- Embrace change and have experience in supporting change management process
- Enjoy working within a fast-paced, performance-based, technology-focused, or similar professional environment
Work Experience:
- Minimum 5 years proven work experience in marketing and corporate communications. Experience within a group structure would be an added advantage
Other Requirements:
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self Development
- Nimble Learning
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Purpose of the Job
Provide first level off-site technical support for all ipNX services: Voice, Data connectivity, Internet services, WiMAX services etc. To consistently provide a high level of excellent customer service and support ensuring customers satisfaction.
Expected Key Results (Detailed KPIs)
- Network Implementation
- Network Support
- Network Integration
- Incident Management (First Call Resolution)
- Network Services Support
- Efficient Network Infrastructure Strategy for Customers
Educational Qualifications & Functional Skills:
- (B.Sc/B.Eng) Computer Science/Computer Engineering /Electrical-Electronics Engineering (Second Class Upper division)
- CCNA, CCNP (Desired)
- Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
- Excellent business communication skills both verbal and written.
- Work Experience:
- A hands-on experience with the following is a must: IP Routing, MPLS, QOS, VPN.
- Knowledge and experience with network security (IPSec Firewalls) are desirable.
- Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable
- Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations
- Other Requirements:
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self Development
- Nimble Learning
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Purpose of the Job
This role is for an experienced Project Manager to oversee the planning, implementation, and tracking of projects. The successful candidate will be responsible for ensuring that projects are delivered on time, within scope, and within budget. The ideal candidate should have experience in IT project management, excellent communication skills, and the ability to manage multiple projects simultaneously.
Expected Key Results
- Project Management & Delivery
- Documentation & Reporting
- Stakeholder Management
- Customer Satisfaction
- Communications
Educational Qualifications
- University Degree in Project Management, Business Administration, Computer Science, Information Technology or a related field (Second Class Upper Minimum)
- Post Graduate Degree (MBA, M.Sc., etc.) an added advantage
- Certifications in the Agile practice area – Scrum etc.
Functional Skills:
- 3-5 years’ experience in project management roles, with a proven track record of delivering successful projects
- Strong leadership skills with the ability to motivate and manage project teams.
- Excellent communication skills with the ability to effectively communicate with project stakeholders.
- Experience with project management software such as Microsoft Project, Zoho Project, or Trello
- Ability to work under pressure and manage multiple projects simultaneously.
- Strong attention to detail with the ability to manage project budgets and resources effectively.
- Formal experience in managing projects within a fast paced IT environment
Other Requirements
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self Development
- Nimble Learning
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Purpose of The Job
The Team Lead, Data Center is responsible for ensuring that the asset portfolio is managed and maintained through its suppliers compliantly, taking due regard to statutory and mandatory legislative requirements. Provide operations and maintenance leadership through controlling, managing, auditing, supporting daily Data Centre operations and network facilities activities that ensure achievement of highest possible KPI targets, operational excellence as well as efficiency in network operations process and cost.
Expected Key Results
- Data Centre Layout and Environment Management
- Capacity and property Management
- Strategic Business Continuity
- Stakeholder Management and Disaster Recovery Plan
- Facility Management
- Educational Qualifications & Functional Skills:
- B.SC Engineering / Computer Science / Electrical/Electronics Engineering, ICT disciplines (2.1/Upper Credit Minimum)
- Handson expertise in many disparate technologies, typically ranging from front-end user interfaces through back-end systems and all points in between.
- 3+ years experience in Telecommunications Operations Management
- 3+ years in operations support, installations and commissioning.
- Proven experience in working with multiple suppliers/vendors/partners.
- Advanced knowledge of mobile telecommunications network architecture/technologies
- Sound understanding of project management
- Proficient at report writing, creation and presentations.
- Strong communicator and able to clearly articulate complex issues and technologies.
- Ability to propose systems design and configuration improvements.
- Curious and exposed to new and emerging technologies
Work Experience:
- At least 4 years’ experience in Telecommunications Operations Management
- Minimum of 4 years in operations support, installation and commissioning.
- Experience in developing and implementing facility management strategies, plans and systems.
- Experience in Safety Management Systems
Other Requirements:
- Must demonstrate interpersonal capabilities
- Other Requirements:
- Customer Focused
- Action-oriented
- Result Driven
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Development
- Ensures Accountability
- Develops Talent
- Drives Engagement
- Drives Vision & Purpose
- Excellent Decision Quality
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Purpose of The Job
To proffer innovative solutions to various network problems and ensures that customer needs are properly defined and satisfactorily met. Implements and evaluates the working of systems / applications / network and stays abreast of new technologies emerging in the industry. S/He provides supervision of all first-level active and passive on-site and off-site technical support for all ipNX infrastructure, including fibre backbone, FTTx, wireless networks, inside and outside plant infrastructure, among others. To consistently provide high-quality customer service and support while ensuring customer satisfaction.
Expected Key Results
- Responsible for managing and coordinating the NOC team. The main aim for this coordination is to ensure that the systems runs efficiently without interruption.
- Seeking and developing innovative tools and applications for automation of the systems monitoring operations.
- Monitoring of the entire network to identify when defined thresholds are reached and triggers upgrades as required.
- Supervising Incident Management (First Level Support)
- Proactively escalating issues to the Infrastructure team for capacity planning and Network optimization.
- Liaise with the Outside Plant Supervisiors on updates of progress on link restoration and Incidents reports ensuring they are kept up to date. Dissemination of information regarding corrective maintenance, causes, planned outage period for repair/preventive maintenance.
Educational Qualifications & Functional Skills:
- B.SC Engineering / Computer Science / Electrical/Electronics Engineering, ICT disciplines (2.1/Upper Credit Minimum)
- CCNA, CCNP (Desired)
- Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
- Understanding of iTIL v4 service management
- Excellent business communication skills both verbal and written.
Work Experience:
- A hands-on experience with the following is a must: Routing, Switchig and GPON Technology
- 3 – 6 years work experience.
- Experience with Wired, Wireless Point-to-Point and Point-to-Multipoint technologies is desirable
- Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations.
Other Requirements:
- Customer Focused
- Action-oriented
- Result Driven
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Development
- Ensures Accountability
- Develops Talent
- Drives Engagement
- Drives Vision & Purpose
- Excellent Decision Quality
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Purpose of the Job
The GIS Specialist position is a geospatial information data analyst role provides that harvests and analyzes varied large geospatial datasets to gain insight and propose recommendations therefrom. The role supports the drive to acquire capability for large scale management and operation of fibre outside and inside plant infrastructure assets through its life cycle of producing both operational and strategic plans and designs, deployment, service provisioning, maintenance and general administration. The role will primarily manage specific GIS applications and infrastructure that has been acquired and deployed so that value can continually be derived to support competitive business objectives. Develop deep insights into geospatial relationships and dependencies in order to proactively meet customer needs.
Expected Key Results
- Effective GIS operations
- GIS Modeling & Analysis
- GIS working knowledge dissemination
- Incisive GIS-Based Reporting
- Support diverse GIS business application areas
Educational Qualifications & Functional Skills:
- Degree in Computer Science, Geoinformatics, Geography, Surveying, Engineering or related field
- Extensive knowledge and ability to perform a diverse array of complex GIS related work
- Experience with mapping tools such as QGIS and Carto
- Proficiency with database programming languages such as SQL, R and Python
- Experience with GPS measuring tools
- Outstanding quantitative skill set, attention to detail and good problem-solving skills
- Analytical mindset, be able to multitask, think intuitively
- Excellent written and verbal communication
- Good project management skills and possess troubleshooting ability
Work Experience:
- Considerable knowledge and experience of automated mapping and information processing methods and techniques
- Considerable knowledge and experience of the capabilities of automated mapping and geographic information processing systems
- Considerable knowledge and experience of cartographic principles, automated mapping, geographic information system (GIS) database design and structure
- Considerable knowledge and experience of geographic information system (GIS) hardware and software components, data communication and network methods and techniques
- Considerable knowledge and experience to prepare a variety of correspondence and complex reports
- Considerable experience in using spreadsheet and CAD applications like Microsoft Excel and LibreCalc, AutoCAD and FreeCAD, etc
Other Requirements:
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self Development
- Nimble Learning
Method of Application
Interested and qualified candidates should forward their CV to: resumes@ipnxnigeria.net using the position as subject of email.
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