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  • Posted: Jul 12, 2021
    Deadline: Jul 26, 2021
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    We help our clients win in the marketplace by providing state-of-the-art HR services.
    Read more about this company

     

    Senior Account Manager

    Our client, a Media / Branding Company is recruiting suitably qualified candidates to fill the position below:
    Industry: Media / Branding

    Job Summary

    • We are looking for a passionate and solution-oriented senior account manager to be responsible for multiple client accounts.
    • The senior account manager's responsibilities include maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.

    Responsibilities

    • Work with key accounts to provide product solutions, develop new business, and to ensure satisfaction
    • Serve as primary day-to-day liaison with assigned clients and maintain positive ongoing relationships
    • Manage multiple projects simultaneously while interfacing with different internal and external contact
    • Following up on leads and winning new clients.
    • Developing and implementing strategic plans to manage and grow accounts.
    • Retaining clients and building strong, trusting relationships.
    • Understanding client needs and identifying new business opportunities within your portfolio.
    • Providing superior customer service and ensuring client satisfaction.
    • Communicating and coordinating with internal teams to deliver solutions.
    • Identifying opportunities for improvement and proposing new tools and processes.
    • Supporting sales teams to improve their performance and reach targets.
    • Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

    Qualifications

    • Bachelor's degree or equivalent experience
    • 5-8 years' of proven experience as a senior account manager
    • Must have Auto finance experience
    • Familiarity with sales performance metrics
    • Experience managing large account portfolios.
    • Strong customer service and project management skills.
    • Excellent communication, interpersonal, and negotiation skills.
    • Proficiency in Microsoft Office and CRM software.
    • Strong Team Leadership Experience

    Salary
    Negotiable

    go to method of application ยป

    Head, Human Capital

    Our client, a Travel and Tourism Company is recruiting suitably qualified candidates to fill the position below:

    Location: Victoria Island, Lagos
    Reports: MD/CEO
    Industry: Travel and Tourism

    Job Summary

    • Responsible for overseeing all aspects of Human resources practice and processes and ensures the proper implementation of the company’s strategy and objectives.
    • He/she is responsible for promoting corporate values and culture and enabling success through job design, recruitment, performance management, training and development, employee relations and talent management

    Responsibilities

    • Design, direct and manage the company’s wide process of organization development that addresses issues such as personnel forecasting, workforce development, employee retention, organization design, and welfare and compensation benefits.
    • Establish and implement standard recruiting and hiring practice; ensure the recruitment of superior workforce across the company within a specified time frame; conducting and analyzing exit interviews; recommending changes.
    • Review and Lead the implementation of Performance Management System by carrying out periodic performance appraisal and employee development programs; give recommendations as required
    • Establish an employee training system/program that addresses the training needs of all staff; conducting orientations, facilitate in house and external trainings as at when required that will improve staff productivity.
    • Develop, review policies that will promote best practices and behavior among employees and enhance employee’s productivity; hearing and resolving employee grievances, counseling employees and supervisors and ensure strict adherence to the company’s code of conduct
    • Monitor and enforce the organization’s culture so that it supports the attainment of the company’s goals and promotes employee satisfactions; Carry out periodic surveys to improve method and stay up to date with information and best practices in Human Resources Management
    • Maintain employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit programs
    • Minimize risk and protect the interest of employees and the company in accordance with the company’s Human Resource Policies and government laws and regulations
    • Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures; developing and reviewing policies that will guide the company’s overall operation activities
    • Manage the process of organizational planning that evaluates the company’s structure, job design and personnel
    • Maintain the work structure by updating job requirements for all positions to meet the requirement of the unit and achieve the objective of the organization
    • Maintain a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions; monitor all pay practices for effectiveness and cost containment
    • Maintain historical human resource records by designing a filing and retrieval system; keeping past and current records
    • Supervise all personnel and activities in the HR unit
    • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
    • Develop and monitor annual budget with respect to training programs, staff welfares’, benefit administration, employee recognition and company’s philanthropic giving in line with the company’s financials
    • Promote effective communication amongst staff and within the Group

    Qualifications

    • Bachelor’s Degree in a related field with a minimum of 5 years experience of working in a generalist HR environment. Further HR certifications would be a plus
    • Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, safety, and training and development
    • Knowledge of data analysis and reporting
    • Excellent organizational and leadership skills
    • Outstanding communication and interpersonal skills
    • Diligent and firm with high ethical standards.

    Salary
    N300,000 - N500,000 monthly

    Method of Application

    Interested and qualified candidates should send their CV to: info@hrbreakoutroom.com using the Job Title as the subject of the email.

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