Job Summary:
We are seeking a highly analytical and detail-oriented Data Analyst to support our data team in generating insights that drive business growth and improve customer outcomes. The ideal candidate will have a strong foundation in data analysis, excellent problem-solving skills, and the ability to communicate complex findings to non-technical stakeholders. You will work closely with cross-functional teams to analyze customer behavior, investment trends, and operational performance, providing actionable recommendations to enhance our products and services.
Key Responsibilities:
- Analyze large datasets to identify trends, patterns, and insights related to customer savings and investment behaviour.
- Develop dashboards and reports to monitor key performance indicators (KPIs) and business metrics.
- Provide actionable recommendations to improve customer acquisition, retention, and engagement.
- Present findings to stakeholders in a clear and concise manner, tailored to their level of technical expertise.
- Work closely with product, marketing, and operations teams to understand their data needs and deliver insights that support decision-making.
- Build statistical models to forecast customer behaviour, investment trends, and business outcomes.
- Use advanced analytics techniques to provide prescriptive recommendations for business optimization.
- Ensure data accuracy, consistency, and integrity across all analyses.
- Contribute to the development and implementation of data governance policies.
An ideal candidate will bring:
- Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, or a related field.
- 3-4 years of experience in data analysis, preferably in the fintech, banking, or investment industry.
- Proven track record of working with large datasets and generating actionable insights.
- Proficiency in SQL for data querying and manipulation.
- Experience with data visualization tools like Power BI, Metabase, Looker or Tableau.
- Experience with cloud platforms (Google Cloud) is a plus.
- Strong knowledge of Python or R for data analysis and modelling.
- Familiarity with statistical analysis and machine learning techniques.
- Strong communication and storytelling skills to present insights effectively.
- Attention to detail and a commitment to data accuracy.
Reporting Line
The job holder will report to the CTO.
Compensation
The starting salary for this role is between NGN750,000.00 - NGN900,000.00 monthly net.
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As a product-led business, user acquisition and retention are central to our success. We are constantly looking for ways to improve our onboarding experience, simplify the path to conversion, and enhance the overall user experience to maximize the lifetime value of each customer. This is an exciting opportunity to directly impact our growth and help our product reach a larger audience, especially by refining how we acquire and convert new users effectively.
As a Senior Product Manager, you will leverage data, experimentation, and user feedback to optimize the new user experience, ensuring that we convert more visitors into long-term users and customers amongst other product activities.
Primary Responsibilities:
- Lead the entire product development lifecycle for customer acquisition and conversion or any assigned product area from ideation to launch and iteration.
- Collaborate with cross-functional teams (engineering, growth, design, data, and more) to improve the new user onboarding experience and streamline the conversion funnel.
- Analyze key metrics around user behaviour, identify conversion bottlenecks, and develop solutions to drive higher acquisition and conversion rates.
- Design, implement, and optimize A/B tests, experiments, and other growth initiatives to test hypotheses and identify high-impact opportunities.
- Work closely with the marketing team to align product efforts with user acquisition campaigns and to improve the user journey.
- Track and report on key conversion metrics, using data to make decisions and inform the next phase of product development.
- Continuously gather user feedback and insights to iterate on features, improve the onboarding process, enhance user retention and overall app experience.
An ideal candidate will bring:
- A passion for creating exceptional user experiences that drive growth.
- Strong analytical skills with experience in funnel analysis, A/B testing, and making decisions rooted in data and driving key business outcomes.
- A combination of strategic thinking and tactical execution to drive meaningful improvements in new user conversion.
- 4+ years of product management experience or closely related roles, such as growth marketing, data analysis, or user experience design.
- Proven track record of metrics-driven growth, particularly in virality and retention, with strong knowledge of frameworks like AARRR, growth loops, and KPIs.
- Excellent written and verbal communication skills, with the ability to present growth insights and proposals to stakeholders.
- Experience in the fintech industry or product growth is a plus.
Compensation
The starting salary for this role is between NGN1,000,000.00 – NGN1,600,000.00 monthly net.
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