Fresh Jobs at Bosak Microfinance Bank Limited

Job Description

• Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner
• Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities
• Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols
• Work with other tellers as a team to complete daily tasks while demonstrating respect and professionalism, being prompt, and supporting management as needed

Responsibilities

• Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts
• Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed
• Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller
• Track, record, report, and store transactional information and special requests
• Provide a high level of customer service, offering answers and assistance with a smile.

Required Skills and Qualifications

• B.Sc Accounting or related
• 3+ years relevant work experience.
• Basic math and computer skills
• Cash-handling experience
• Excellent communication, customer-service, and time-management skills
• Ability to pass a background check
• Strong dedication to accuracy and efficiency.
• Candidates residence in Ekiti State are preferred.

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Job Description

• Conducting confidential investigations on control breaches.
• Report Internal Control deficiencies identified on the field work with marketers and Loan Officers.
• Ensure adequate care and maintenance of bank’s properties.
• Monitors organization wide compliance with laid down policies, processes and procedure to ensure adherence.
• Review & manage the day-to-day activities attendance register and operational issues.
• Ensure that strategies defined are implemented by Internal Audit Team for accomplishment of the department’s objectives.
• Carry out specific management assigned tasks.
• Coordinate Internal Control Officers in the different regions and ensuring that their activities are carried out as outlined.
• Assist in carrying out Full Scale Inspection & Audit.
• Calling over of transactions.
• Quality control.
• Checking of Loan Officer’s daily transactions.
• Report all form of infraction affecting the business arising from daily situations on a weekly basis.
• Spot check on Operations & Outreach
• Assess the primary risks facing the bank and identify risk mitigation measures.
• Managing the risks associated with the different Units in the bank (Enterprise Risk Management) and following up to ensure compliance on all observations.
• Handles customer’s complaints via Toll-Free Telephone Line, investigates arising situations and reports to the Unit Head for the Bank’s Management action.

Qualifications

• A minimum of Bachelor's Degree in Accounting, Finance, or a related field.
• A professional qualification in Audit/ Accounting would be an added advantage.
• Extensive experience (minimum 3 - 4 years) in internal auditing, preferably within the financial services industry.
• Candidates residence in Ekiti State are preffered.
• Proven leadership and Team building skills.
• Strong analytical and problem-solving skills.
• Excellent communication, interpersonal, and report writing skills.
• In-depth knowledge of internal control frameworks and best practices.
• Proficiency in MS Office Suite.

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Key Responsibilities

• Financial Management: Oversee day-to-day financial operations, including accounts payable/receivable, payroll, budgeting, and financial reporting.
• Budgeting and Forecasting: Develop and manage the annual budget and financial forecasts. Monitor financial performance against budgets and provide variance analysis.
• Financial Reporting: Prepare and present accurate and timely financial reports, including monthly, quarterly, and annual financial statements, in compliance with relevant accounting standards.
• Regulatory Compliance: Ensure compliance with all relevant financial regulations, including Central Bank guidelines, tax laws, and other legal requirements. Prepare reports for regulatory bodies as required.
• Internal Controls: Implement and maintain robust internal controls to safeguard the bank’s assets and ensure the accuracy and reliability of financial information.
• Cash Flow Management: Monitor and manage the bank’s cash flow to ensure liquidity and optimize the use of funds.
• Audit Coordination: Coordinate with external auditors during financial audits, ensuring all necessary documentation and information are provided.
• Financial Analysis: Conduct financial analysis to support decision-making processes. Provide insights on cost control, profitability, and financial performance.
• Team Management: Lead and mentor the finance team, ensuring professional development and the effective execution of financial tasks.
• Collaboration: Work closely with other departments to provide financial insights and support business operations. Assist in the development of financial strategies and initiatives.
• Technology and Process Improvement: Identify opportunities to improve financial processes and systems, leveraging technology to enhance efficiency and accuracy.

Requirements

• A Bachelor's degree in Finance, Accounting, Economics, or a related field.
• Professional certification in Accounting, such as ICAN or ACCA is compulsory.
• Experience in the banking or microfinance industry
• Proven work experience with a minimum of 5 years of Banking experience
• Strong understanding of microfinance operations and regulatory requirements.
• Proven experience in budgeting, financial reporting, and financial analysis.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Strong knowledge of accounting regulations and procedures, including Generally Accepted Accounting Principles (GAAP).
• Proficiency in Microsoft Office Suite and accounting software.
• Understanding of banking and financial services business model and unit economics.
• Strong understanding of accounting principles and finance
• Excellent analytical skills for interpreting financial data
• Experience with financial reporting and creating financial statements
• Attention to detail and accuracy in financial analysis
• Promptness in Posting of Transactions
• Income Statement and Balance Sheet Review
• Weekly/Monthly Bank Reconciliations
• Preparing General Ledger Reconciliation
• Monthly Update of Fixed Asset Register
• Preparing Monthly Journals
• PAYE/WHT Remittances, Receipts documentation
• Raising Internal Memos
• Preparing Monthly Management Account
• Raising Monthly Journals.

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Responsibilities

• Provides expert advice to Management on service delivery and manages the overall IT budget from a planning and governance point of view.
• Develops effective rollout of governance policies and processes for assigned functions and monitors to ensure compliance to define policies, processes, and procedures.
• Monitors and reviews to ensure that information security programmes are in compliance with applicable laws, regulations and policies to minimize or eliminate risk and audit findings.
• Reviews and ensures proper monitoring, tracking of all exceptions raised against Technology in risk and audit report and works with other teams within IT to develop remediation plans to address these exceptions. – (IT Compliance Dashboard).
• Ensures the development and the implementation of procedures and controls to ensure compliance with applicable IT policies and relevant regulatory and legal framework for the IT Business Unit of the bank.
• Ensures that documents and accurate record of IT asset inventory as critical inputs to updating the bank’s IT risk register are appropriately documented
• Coordinate efforts to support any IT audits and review, and/or relevant regulatory bodies compliance exercise/investigations
• Conducts periodic review of IT department Job profiles and Standard Operating Procedures (SOPs) to ensure all activities are captured and are up to date.
• Developing an IT continuity framework (to ensure continuous services).
• Designs and conducts periodic internal surveys to measure performance of IT services.
• Collaborate with business stakeholders and IT teams to understand current and future business needs, translating them into actionable architecture requirements.
• Conducts periodic (quarterly) review of the Technology SWOT analysis document to track improvements and proposerevisions and/or additions to policies and procedures strengthen operations, as well as internal controls.
• User Support
• Create employee details and login access for all staff in the banking application and Mail Server
• Train Staffs on Banking Software and Computer Applications
• Troubleshooting, diagnosing,and resolving software problems in the bank application
• End of Day/End of Month /End-of-year Processing
• Backup/Restore Data
• Database administration: SQL
• Management of Security Devices
• Prepare written documents (e.g. Internal Memo, Monthly Subscription, Reports, Letters, Minutes)
• Maintain documents and files (e.g. SLAs, Receipts)
• Liaise with I.T. Vendors/Technicians/Software provider/ISP Providers
• Monitor, order and distribute computer supplies
• Manage the Bank’s SMS portal
• Maintain Error Logs
• Manage hardware installations/Repairs (e.g. Printer, Laptop, Copier)
• Track and monitor security of hardware and software systems (e.g. Malware/Virus Scan)
• Troubleshooting and management of Bank’s Local Area Network
• Troubleshooting of Banks networking and communication Infrastructure (LAN, IP Phones etc.)
• Analyses and reviews audit findings and follows up with IT Support teams to ensure timely resolution

Qualifications / Requirements

• Bachelor’s degree in Computer Science or related fields. Additional qualifications would be an added advantage.
• Minimum of 4 years’ cognate experience. Previous experience in a financial institution is mandatory.
• Background in designing/developing IT systems and planning IT implementation
• Working knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
• Knowledge of Microsoft SQL Server, Load/Stress test Programming Languages/Database as well as ISO 20000, 27001 and 22301
• Hands on experience with computer networks and Network administration.
• Excellent organizational/ leadership skill
• Experience in implementation and evaluation of IT systems
• Understanding of computer systems (hardware and software) and networks.
• Knowledgeable in data centre management.