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  • Posted: Oct 28, 2020
    Deadline: Oct 29, 2020
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    Our mission: building a responsible group of financial institutions dedicated to microfinance. MicroCred was founded in 2005, through the initiative of Arnaud Ventura, founder and CEO, by PlaNet Finance and partners shareholders. MicroCred Holding is an investment company that invests in and manages responsible institutions and provides them with the...
    Read more about this company

     

    IT Intern -Digital Strategy Officer

    Duties And Responsibilities
    The selected intern will support/contribute to:

    • Be responsible for handling transaction issue resolutions by Baobab MFB customers, escalating and following through that all transactions are resolved at record time
    • Be in charge of the E2E (end to end) process of Baobab Cards delivery to Baobab MFB Branches
    • Be responsible for reporting on specified digital channels used by Baobab customers
    • Be responsible for updating workflows and plans for internal digital transformation process.
    • Any other tasks assigned by the supervisor

    Required Skills And Experience
    Education:

    • Qualified/suitable intern from the field of Computer Science or Computer Information Systems or related discipline.
    • Must be currently undergoing NYSC Scheme

    Competencies:

    • Ability to listen, adapt, persuade and transform;
    • Ability to make new and useful ideas work;
    • Ability to extract, interpret, analyse data and resolve problems;
    • Ability to produce deliverables conforming to the required standard;
    • Ability to support a team and team building skills;

    go to method of application ยป

    Training Officer

    Report to: Training Manager

    Main Responsibilities

    • Design and Organize training for the company with line managers by considering immediate and long-term staff requirements.
    • Analysing training needs in conjunction with line managers.
    • Planning, directing and delivering training and development programmes including staff inductions, to accomplish the organisation’s goals.
    • Developing individual training programmes that meet the skills gap identified through training needs assessment.
    • Designing and implementing appropriate e-learning strategies.
    • Promoting an open knowledge-sharing environment that builds knowledge, skills and service for the benefit of the organisation as a whole.
    • Acts as the liaison and coordinator of programmes conducted by external training partners.
    • Be an integral part of the annual performance appraisal process, prepared after discussions between the employee, line manager and an HR, usually the T&D Manager.

    Set of Tasks:

    • Design and update the training plan and training modules, in coordination with all participants.
    • Design a structured and relevant training plan
    • Organize and update the training schedule
    • Assess the competence and progress of each participant
    • Accompany participants throughout training
    • Detect training needs
    • Follow up on exams
    • Post- training follow-up
    • Analyse any issues linked to the performance of the training system
    • Assist the sales director, on his request, with the recruiting process
    • Asses the yearly training budget, taking into account the company’s resources
    • Design and use tools to identify needs in terms of training

    Education / Experience

    • University degree with 1-3 years work experience.
    • Solid Knowledge of banking & financial products and Training and Development Strategy
    • Working experience in a microfinance institution
    • Experience in the training field

    Required Skills:

    • Excellent coaching skills
    • Good interpersonal skills
    • Articulate and convincing
    • Analysis skills
    • Designing and writing skills
    • Cross-disciplinary management skills
    • Organized, disciplined and with a talent for observation
    • Honesty and loyalty
    • Rigorous and unbiased
    • Discret
    • Team Spirit
    • Computer skills: Word, Excel, Powerpoint
    • Applicant must be residing in Kaduna

    Method of Application

    Interested and qualified candidates should send their Applications and Resume to: Fmaidugu@baobabgroup.com using the title of application as subject of Mail.

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