ARM Life formerly CrystaLife Assurance Plc. is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM).
Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company specialising in the ...
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Job Summary
- The Team Lead, Private Wealth Management is responsible for overseeing a team of relationship managers across all ARM Subsidiary businesses dedicated to serving high-net-worth individuals (HNWIs). The role involves driving assets and revenue growth, and ensuring client retention through excellent service standards. The successful candidate will possess deep financial expertise, strong leadership ability, and experience in managing HNWI relationships within a structured wealth management environment
Job Details
- Assets and Revenue growth. Drive asset and revenue growth through new client acquisition, client retention, and share of wallet expansion; delivering customized solutions in financial planning, investment management, securities brokerage, and estate planning.
- Client Relationship Management. Serve as a trusted wealth advisor, managing and growing a portfolio of high-net-worth clients by delivering tailored investment, brokerage and estate planning solutions. The ideal candidate must also conduct regular client reviews and ensure satisfaction and long-term engagement.
- Team Leadership & Performance o Lead, coach, and supervise a high performing team of wealth and relationship focused managers. o Set performance targets and foster a culture of individual and team accountability and client-centricity o Drive internal training and performance reviews to strengthen expertise in investment advisory, wealth management, and team professional development.
- Product & Portfolio Oversight o Ensure portfolios are aligned with client objectives, risk appetite, and regulatory requirements.
- Collaborate with product specialist teams to offer personalized wealth solutions.
- Guide the structuring of investment portfolios, trusts, estate plans, and succession strategies
- Stay informed about market trends, economic conditions, and industry developments.
- Compliance & Risk Management. Maintain accurate and complete client records and ensure team compliance with internal policies and regulatory guidelines (e.g., KYC, suitability, documentation).
Requirements
COMPETENCIES, SKILLS & ABILITIES
- Deep knowledge of the HNW client landscape, financial planning, estate planning, tax strategy, and private trust structures.
- Strong sales and relationship management skills
- Strong interpersonal, presentation, and negotiation skills.
- Knowledge of investment and financial products
- High emotional intelligence and ability to build long term client relationships.
- Digital savvy with understanding of customer acquisition tools and platforms
- Analytical mindset with ability to interpret performance data
- Excellent communication and leadership skills
- Ability to manage performance and drive accountability
QUALIFICATION & EXPERIENCE
- Bachelor’s degree in finance, Economics, Business Administration, or a related field.
- Professional certifications (e.g., CFA, CFP, CIS) are an added advantage.
- 10+ years of experience in private wealth management, private banking, or wealth advisory roles.
- Proven ability to manage HNWI relationships and lead a successful client-facing team.
- Experience in structured financial services or relationship-based roles within sectors like banking, or luxury services
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Job Summary
- The Team Lead, Retail Sales is responsible for executing and managing retail sales strategies aimed at acquiring, retaining, and growing ARM’s retail client base across investments, stockbroking and estate planning services.
- The ideal candidate will oversee both digital and physical client acquisition channels with focus on a scalable, digital-first retail strategy, driving sales performance, and providing leadership to the retail sales team.
- The role requires a strong understanding of investment products, stockbroking and estate planning, customer engagement, digital tools, and retail sales team development.
Job Details
Sales & Business Development
- Leverage digital marketing, social media, automation tools, and platform engagement to attract and convert retail prospects. •
- Implement tactical retail sales strategies to acquire and grow the retail client base.
- Drive client onboarding, cross-selling, and portfolio growth across target segments.
- Support the achievement of Assets Under Management (AUM) and revenue targets.
Channel Management
- Lead retail sales activities through digital platforms and physical channels (e.g., field agents, partners, and relationship managers) with the aim of constantly increasing the ration of digital conversions relative to physical acquisitions.
- Ensure alignment between digital and traditional teams to deliver a consistent client experience.
- Promote usage of digital tools and platforms to enhance acquisition and servicing.
Team Supervision & Development
- Lead, supervise, and motivate retail sales officers and agents to meet performance targets.
- Provide coaching, feedback, and performance tracking for the team.
- Ensure adequate training and development of team members to enhance capabilities
Client Engagement & Support
- Ensure excellent client service delivery and quick resolution of client-related issues.
- Track and manage customer feedback to inform service improvements.
- Drive customer retention through segmentation and personalized engagement.
Collaboration & Execution
- Work closely with the product, marketing, and digital teams to improve lead generation, conversion, and retention strategies.
- Contribute insights and market feedback to inform product innovation and market-fit assessments.
Operational Compliance & Reporting
- Monitor and ensure compliance with internal policies, regulatory guidelines, and risk management procedures.
- Track team performance, report key metrics (acquisition rates, AUM growth, retention, churn, etc.), and recommend improvements.
Requirements
COMPETENCIES, SKILLS & ABILITIES
- Digital savvy with understanding of customer acquisition tools and platforms • Strong sales and relationship management skills
- Knowledge of investment and financial products
- Analytical mindset with ability to interpret performance data
- Excellent communication and leadership skills
- Ability to manage performance and drive accountability
QUALIFICATION & EXPERIENCE
- Bachelor’s degree in business, Finance, Marketing, or a related field.
- 8+ years of experience in retail sales, digital financial services, and customer acquisition roles.
- Experience leading sales teams and driving performance in both digital and fieldbased environments.
- Familiarity with CRM systems, sales reporting tools, and digital acquisition strategies
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Job Summary
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- The Team Lead, Institutional Asset Management is responsible for driving client acquisition, relationship management, and revenue growth within the institutional asset management segment. The role involves managing a portfolio of institutional clients across the asset management, investment banking and commercial trusteeship; understanding their investment needs and delivering tailored asset solutions in collaboration with internal stakeholders. The ideal candidate will demonstrate strong innovation and client engagement skills, sound knowledge of financial advisory, and leadership capability to guide junior team members.
Job Details
KEY RESPONSIBILITIES
Opportunity Origination & Business Development:
- Identify and originate new business opportunities by leveraging ARM’s full platform, including bespoke investment structures, commercial trusteeship, financial advisory, and co-investment solutions.
- Develop strategic account plans for key institutional clients to maximize long-term engagement and value creation.
- Prepare and deliver compelling proposals and investment presentations to prospects and clients. • Build and maintain relationships with key industry stakeholders and partners
Client Relationship Management
- Manage and deepen existing institutional client relationships across pension funds, insurance companies, government entities, corporates, and endowments.
- Act as a key point of contact for client portfolio reviews, investment performance discussions, and strategic updates.
- Ensure timely and proactive resolution of client issues or concerns. Investment Advisory & Structuring
- Collaborate with internal teams (portfolio management, research, and compliance) to deliver bespoke investment solutions.
- Provide input on product development based on client feedback and market insights
- Maintain up-to-date knowledge of financial markets, asset classes, and industry trends to support client advisory.
Team Leadership & Collaboration
- Supervise and mentor junior staff within the institutional team, supporting their development and productivity.
- Promote a collaborative working culture and coordinate with other departments for optimal client service delivery.
- Support the Head of Institutional Sales in developing client engagement strategies.
Reporting & Compliance
- Track client activity, pipeline status, and revenue metrics in CRM and reporting tools.
- Ensure compliance with internal policies and external regulations governing asset managemen
COMPETENCIES, SKILLS & ABILITIES
- Strong origination skills
- Solid understanding of investment products, portfolio construction, and financial markets
- Strong relationship management and communication skills
- Strategic thinking and solution-oriented mindset
- Excellent presentation and proposal writing skills
- Leadership and team coordination abilities
- High level of professionalism and integrity
QUALIFICATION & EXPERIENCE
- Bachelor’s degree in finance, Economics, Business Administration or a related field.
- MBA or professional certification (e.g., CFA, CIS, ACCA) is an added advantage.
- 10+ years of relevant experience in asset management, investment banking, or institutional client relationship roles.
- Demonstrated success in managing high-value institutional clients and growing AUM
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Job Summary
- Responsible for managing and expanding relationships with key institutional clients, including pension funds, insurance companies, and other financial institutions. The role involves developing and implementing strategies to enhance client satisfaction, retention, and revenue growth. The Relationship Manager will act as a trusted advisor, providing tailored investment advisory solutions and ensuring the delivery of high-quality service to meet clients' financial goals.
Job Details
Business Origination
- Identify and pursue new business opportunities within the institutional segment to grow assets under management (AUM)
- Collaborate with internal teams to design and present tailored investment strategies to prospective clients.
- Prepare and deliver compelling presentations and proposals to secure new mandates.
Client Relationship Management:
- Develop and maintain strong relationships with institutional clients, ensuring their needs are met and exceeded
- Regularly engage with clients to understand their investment objectives and provide customized solutions
- Serve as the primary point of contact for all client-related matters, including portfolio performance reviews, market updates, and strategic planning. Investment Advisory:
- Work closely with the investment team to develop and recommend investment strategies aligned with clients' objectives.
- Monitor and analyze market trends, economic indicators, and portfolio performance to provide informed advice to clients.
- Ensure compliance with regulatory requirements and internal policies when advising clients.
Client Reporting and Communication:
- Prepare and deliver regular performance reports, ensuring clients are fully informed of portfolio status and any necessary adjustments
- Address client inquiries promptly and professionally, providing clear and accurate information. Organize and participate in client meetings, including portfolio reviews and strategy sessions
Requirements
COMPETENCIES, SKILLS & ABILITIES
- Relationship Management: Strong ability to build and maintain long-term client relationships, with a focus on client satisfaction and retention.
- Investment Knowledge: Deep understanding of investment products, market dynamics, and portfolio management strategies.
- Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex financial concepts clearly.
- Analytical Skills: Strong analytical and problem-solving abilities, with a keen eye for detail.
- Business Acumen: Strong commercial awareness and strategic thinking, with a focus on driving business growth.
QUALIFICATION & EXPERIENCE
Education:
- Bachelor’s degree in finance, Business Administration, Economics, or a related field.
- A master’s degree or relevant professional certification (e.g., CFA, CFP) is preferred. Experience:
- Minimum of 5 years of experience in i n v e s t m e n t b a n k i n g , relationship management, institutional sales, or investment advisory, with a focus on asset management.
- Proven track record of managing institutional client relationships and driving business growth
- Proven track record in client relationship management and business development
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Job Summary
- The ideal candidate is expected to apply pro-active, methodical and innovative working practices to identify and develop renewable business opportunities, create and maintain strong client relationships, market and sell a range of financial products across investments, stockbroking and estate planning, whilst providing best advice and a quality service.
KEY RESPONSIBILITIES
Business Development:
- Identify new business opportunities and cross-sell financial products and services products across investments, stockbroking and estate planning.
- Develop strategies and go to market approaches to acquire new relationships and significantly grow the funds under management through digital initiatives. •
- Collaborate with other business segments to deliver comprehensive solutions to clients.
Client Relationship Management:
- Build and maintain strong relationships with retail clients.
- Ensure excellent client service delivery and quick resolution of client-related issues
- Provide personalized financial advice and solutions tailored to client needs.
- Conduct regular portfolio reviews and performance assessments.
Client Service Excellence:
- Ensure the highest level of client satisfaction and loyalty.
- Address and resolve client issues and concerns promptly.
- Monitor client feedback and implement improvements
Requirements
COMPETENCIES, SKILLS & ABILITIES
- Sound knowledge of investment products and markets and ability to apply this knowledge
- Experience in retail financial services and a proven track record in a Sales or target driven environment.
- Excellent interpersonal and communication skills to effectively uncover and resolve complex customer and employee issues.
- Excellent communication skills, common sense, and an empathetic ear
- Relationship management skills.
- Ability to manage multiple priorities.
- Good appreciation and working knowledge of office productivity tools.
- Competitive drive and achievement-oriented
- Motivation to learn, sell, and grow
- Good computer skills
- High degree of self-confidence
QUALIFICATION & EXPERIENCE
Education:
- Bachelor’s degree in finance, Business Administration, Economics, or a related field.
- A master’s degree or relevant professional certification (e.g., CFA, CFP) is preferred.
Experience:
- Minimum of 2 years of experience in wealth management or asset management, with a focus on retail clients.
- Proven track record in client relationship management and business development.
Other Requirements:
- Strong knowledge of financial markets and investment products.
- Excellent communication, negotiation, and presentation skills.
- High ethical standards and a commitment to maintaining client confidentiality
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Job Summary
- Responsible for creating and growing new and existing private wealth and HNI/UHNI relationships across the ARM Group to grow Funds Under Management (FUM).
- The ideal candidate will have a deep understanding of wealth management spanning assets management, estate planning, and a proven ability to manage high net worth client relationships
Job Details
Client Relationship Management:
- Build and maintain strong relationships with high-net-worth clients.
- Provide personalized financial advice and solutions tailored to client needs.
- Conduct regular portfolio reviews and performance assessments.
Business Development:
- Identify new business opportunities and cross-sell financial products and services.
- Acquire new private wealth, stockbroking and estate planning relationships; significantly growing the funds under management.
- Collaborate with other business segments to deliver comprehensive solutions to clients.
Client Service Excellence:
- Ensure the highest level of client satisfaction and loyalty.
- Address and resolve client issues and concerns promptly.
- Monitor client feedback and implement improvements
Market Analysis and Insights:
- Stay informed about market trends, economic conditions, and industry developments.
- Provide insights and recommendations to clients and the team based on market analysis.
Requirements
COMPETENCIES, SKILLS & ABILITIES
- Excellent communication and interpersonal skills
- Deep understanding of the needs and expectations of high-net-worth clients.
- Exceptional client service skills and a proactive approach to client management.
- Ability to build long-term relationships based on trust and integrity.
- In-depth knowledge of wealth management products and services.
- Strong analytical skills and the ability to assess financial markets and trends.
- Proficiency in portfolio management and financial planning.
- Ability to develop and implement business strategies.
- Strong problem-solving skills and the ability to make sound decisions.
- Innovative thinking and the ability to adapt to changing market conditions
QUALIFICATION & EXPERIENCE
Education:
- Bachelor’s degree in finance, Business Administration, Economics, or a related field.
- A master’s degree or relevant professional certification (e.g., CFA, CFP) is preferred.
Experience:
- Minimum of 2 years of experience in wealth management or private banking, with a focus on high-net-worth clients.
- Proven track record in client relationship management and business development.
Other Requirements:
- Strong knowledge of financial markets and investment products.
- Excellent communication, negotiation, and presentation skills.
- High ethical standards and a commitment to maintaining client confidentiality
Method of Application
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