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  • Posted: Jan 23, 2023
    Deadline: Jan 31, 2023
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  • ARM Life formerly CrystaLife Assurance Plc. is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company specialising in the ...
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    Regional Manager

    Job Summary

    • Coordinate the retention and acquisition activities in the region to ensure set targets are met.
    • In addition, manage and guide the teams under the region to execute the firm’s business development strategy.

    Experience: 

    • 10 - 15 years work experience.

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    CX Supervisor

    Job Summary

    • Manages and coordinate the Southeast CX team, provides guidance to the team and drive excellence client experience across the branches and touch points.
    • Handle escalations and develop strategies to enable the region deliver on key objectives and drive Business performance.
    • Collaborate with the other regions to ensure the CX strategic objective is delivered.

    Experience

    • 5 - 10 Year(s)

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    Area Manager

    Job Summary

    • He or She has operational and financial responsibility for a defined region or territory.
    • Their duties include providing training and development for staff, ensuring quality consistency across the region and increasing sales and profitability in their region.

    Responsibilities

    • Establishes and maintains sales relationships with major accounts/customers.
    • Supervises a group of Business Development Team Leads.
    • Coordinate the activities of the team in specific areas/locations to ensure set targets are met.
    • In addition, manages and guides teams to execute the firm’s acquisition and retention strategies.​

    Requirements

    • A University Degree / HND is preferred ​
    • A minimum of seven years of related work experience.
    • Knowledge of Pension / Asset & Investment Management and the Financial Services Industry at large.
    • Demonstrated ability to work autonomously and as an effective team member, including the ability to establish work priorities, meet determined deadlines and commitments, and achieve established goals and objectives.​

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    DevOps Engineer

    Job Summary

    • To help us build functional systems that improve the customer experience, we’re looking for a DevOps engineer who can be responsible for deploying product updates, identifying production issues, and implementing integrations that meet our customers’ needs.
    • The ideal candidate will have a solid background in software engineering and will work with developers and engineers to ensure that software development follows established processes and works as intended.
    • The DevOps engineer will also help plan projects and be involved in project management decisions.

    Responsibilities

    • Building frameworks, automation, and tooling to enable a culture of quality within the organization.
    • Leveraging technologies like Kubernetes/docker to help our developers scale their efforts in creating new and innovative products.
    • Engage with stakeholders and lead workshops to define Automation and DevOps requirements.
    • Collaborate with the Product and Solution Architect, Quality Engineers, Technology and Infrastructure Functions to support Concepts, High Level Designs, and End-to-End Solutions
    • Perform analysis to determine return on investment across various design options
    • Perform document reviews with teams across the Operations, Engineering, Quality Assurance, and Systems Support to ensure requirements and specifications are comprehensive and clear
    • Provide input to the technical documentation, training, and testing plans
    • Assist in executing various phases of User Acceptance Testing
    • Ability to understand complex technical issues and facilitate resolution.
    • Ability to communicate well with internal and external technical audiences
    • Ability to triage issues based on priority, impact, risk, release timing

    Requirements

    • Bachelor’s or Graduate Degree in Computer Science or any engineering disciplines relevant to software (Computer, Electrical, etc.).
    • 5+ Years of relevant experience as a DevOps engineer or in a similar software engineering role
    • Experience with configuration management, infrastructure automation tools such as Ansible and Terraform, or similar
    • Proficient in developing Continuous Integration/ Delivery pipelines
    • Experience programming with Microsoft C#, Python, PowerShell or similar.
    • Experience working with cloud platforms such as Azure.
    • Experience working with continuous integration & continuous deployment (CI/CD) pipeline tools such as Jenkins CI
    • Experience working with dockerized containers and clustering using systems such as Kubernetes
    • Experience developing Kubernetes controllers and operators using Operator framework
    • Experience with UI Automation using Robotic Process Automation (RPA) and Robot Framework.

    Technical Skills:

    • Source Code Management (Version Control System)
    • Good understanding of Infrastructure as Code.
    • Hands-on knowledge of software containerization and orchestration.
    • Linux Fundamentals and scripting
    • Continuous Integration, Delivery, Testing and Monitoring.

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    Training Operations Officer

    Job Objective(s)

    • Effective implementation and administration of ARM Academy strategic initiative by focusing on the development of individual staff competencies and organizational knowledge capabilities.

    Duties and Responsibilities

    • Ensure collation of Individual Training Plan (ITP) and development of Training Calendar for all staff
    • Effective monitoring and administration of allocated training budget to avoid exceeding of budget
    • Effective management of training database across all platforms
    • Ensure full compliance to all training related regulations e.g Industrial Training Fund (ITF) statutory returns
    • Ensure effective coordination of Virtual Instructor-Led Trainings (VILT) and other ARM Academy flagship programs such as DAAYTA, AYTP, ATD, and approved Open Programs by providing logistics and administrative support.
    • Prepare invite and advise participant for training, share joining link and instructions, as well as recommend sanction for defaulters.
    • Ensure proper arrangement and accommodation of trainees/participants where necessary
    • Process vendor/facilitator payment, as well as reimbursement to staff where applicable
    • Review ARM Academy’s Expense Report from FINCON in order to ensure accuracy of entries
    • Rendition of periodic report to Head, ARM Academy, as the need arise
    • Liaise with Legal to prepare and execute SLAs for consultants and vendors.

    Requirements
    Education:

    • Minimum of B.Sc in Business, Social Sciences or related fields.
    • Master’s Degree in business related discipline; Possession of a relevant professional qualification will be added advantage.

    Experience:

    • 3 - 5 years of relevant work experience.

    Technical Skills Requirements:

    • Learning Needs Identification
    • Learning Curriculum Design
    • Vendor Selection & Management
    • Issues Management
    • Client Relations
    • Planning & Organizing
    • Negotiation and Decision-making
    • Business Acumen
    • Project Management.

    Method of Application

    Use the link(s) below to apply on company website.

     

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