Fresh Jobs at Andela

About the Role

• The Role of the Senior Operations Manager is to plan, direct and coordinate the company’s operations functions in Nigeria.
• The individual will be responsible for improving performance, productivity, efficiency and cost effectiveness through the implementation of effective methods and strategies across all fronts in the Operations department and the business as a whole.

Responsibilities
Lead all operational elements of Andela Lagos:

• Learn how Andela’s Lagos operations work and optimize and manage every aspect of our operations function
• Lead the core-operations, facilities and procurement
• Oversee the facilities and real estate team, including both office and residential  properties to ensure safety and security across locations
• Develop and maintain highly detailed budgets and timely financial projections
• Complete quarterly (or more) financial and operational reviews and reports
• Responsible for the delivery of overall operational targets.
• Display excellent leadership, people management, communication and influencing skills at a senior level

Build strong processes and systems:

• Maintain and create highly-structured processes and systems with a data-driven approach
• Maintain and create “playbooks,” detailed manuals that document all relevant parts of the Andela operating model; continually update and improve manuals in preparation for supporting other teams
• Foster regular engagement with key client contacts in line with client expectations.
• Identify operational best practice through interaction with the wider team
• Ensure delivery of Client KPIs/Sales targets including day to day service levels, customer experience, quality measures and compliance measures
• Collaborate with the Director of Operations to build systems and processes that successfully communicate all topline recurring indicators of success and that explain and troubleshoot any major outliers or obstacles to success
• Demonstrate achievement of results e.g. business improvements, cost savings, revenue generation
• Drive Business Continuity initiatives

Manage, coach and mentor a strong team:

• Manage all operations staff members including facilities, logistics, and other cross-functional teams
• Provide structured evaluations of employee performance at least twice a year
• Design a well-defined Communication and Engagement model to ensure all teams understand the performance of the business and the needs of their teams
• Develop the operational talent pool by optimising the skills of the existing team and ensuring a succession plan is in place
• Forge a partnership with our internal recruitment team to identify and attract the very best external talent for key roles within the team.
• Suggest and create job descriptions, screen candidates and make recommendations for any needed roles in addition to existing team

Qualifications
Ideal candidates for this role will have:

• At least 7-10 years of post-undergraduate, full-time work experience
• Experience managing operations, including detailed budgeting and reporting, in a complex environment
• Experience rapidly growing /scaling a project
• Experience developing and managing a culture of continuous learning and improvement
• Experience managing and coordinating teams to deliver on a tight schedule
• Work and living experience in emerging markets, particularly in Nigeria or elsewhere in Africa
• Record of strong academic performance from a leading undergraduate and, if attended, graduate institution

EPIC Values Alignment:

• Demonstrable commitment to the learning & development of people and technology
• The ability to learn new things fast enough to amaze your friends and family

Interested?

• If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch.

Benefits & Compensation

• Full-time compensation
• Full medical coverage
• Breakfast, lunch and snacks provided daily
• Beautiful working environment
• Opportunity to work with the brightest minds on the planet
• Oh, and a chance to change the world!

go to method of application »

Locations: Lagos, Nigeria, New York City, USA

About the Role

• As a Learning Development Manager, you will primarily work under the People department overseeing all Training Learning and development programme, developing and implementing learning strategies and programs some of the programmes will include: e-learning courses, career plans, workshops and more.
• You will work with the Learning and development team across Andela to help our employees to advance their skill and knowledge.
• You will be a key contributor to L&D frameworks that are critical to helping Andela grow and scale as an organization.
• We are looking for someone who is passionate about helping people learn and grow.

Responsibilities

• Managing a high-performing team in Learning & Development department.
• Developing and implementing training and development strategy to help the business in the achievement of its overall Andela mission
• Preparing the annual training plan for staff and fellows for both technical and soft skills development for improved service delivery
• Manage training needs assessment for individual staff and fellows in consultation with departmental heads in different centers, including assessment methods and measurement tools.
• Creating and maintaining processes to monitor the health and effectiveness of training interactions,
• Coordinating the evaluation of instructors’ performance as well as the effectiveness of the training programmes implemented.
• Maintain a keen understanding of training trends, developments and best practices.
• Monitor and report on L&D activities, costs and performance.
• Plan and deliver training courses personally where necessary to compliment that provided externally or internally by others.
• Observing and offering constructive feedback to all co-located Trainers
• Conduct robust induction and orientation sessions. Actual facilitation of induction courses.

What Makes You a Great Fit for this Role

• 5 years experience in Learning & Development. 
• Prior experience in designing curriculum and module content
• Excellent presentation, report writing and research skills
• Excellent communication and interpersonal skills
• Experience facilitating the learning and development of software developers is an added advantage
• Passion for learning & development
• Integrity in giving feedback to team members
• Collaboration demonstrated through iterating management processes based on feedback from colleagues
• Experience facilitating the learning and development in IT industry or for a start up is an added advantage
• A Bachelor's degree in Business, or a related field.
• Proficient with Google Docs/Microsoft Word, Sheets/Excel and Slides/Powerpoint.

EPIC Values Alignment:

• Demonstrable commitment to the learning & development of people and technology
• The ability to learn new things fast enough to amaze your friends and family

Interested?

• If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch.

Benefits & Compensation

• Full-time compensation
• Full medical coverage
• Breakfast, lunch and snacks provided daily
• Beautiful working environment
• Opportunity to work with the brightest minds on the planet
• Oh, and a chance to change the world!

go to method of application »

Locations: Lagos, Nigeria, Nairobi, Kenya

About the Role

• Andela is looking to hire an experienced technical talent acquisition Africa lead (sourcing), to join either our Nairobi or Lagos offices - and drive talent strategy and pipelinee. We’ve recently surpassed the exciting milestone of 1,400 Andelans globally, and plan to reach double that size by of 2020—the technical hiring team will drive much of that growth. Of course, we care about growth in both the quantity and quality of our employees, so our recruiters’ success is measured not just by their time-to-hire and headcount filled, but also by pass-through rate, EPIC values alignment, and other more qualitative metrics. This role is a recruiting leadership role and driving hiring for a flagship Andela position.
• While based in Nairobi or Lagos - you will collaborate heavily with key stakeholders across the technical recruiting group as well our engineerings teams and Leadership across Africa and NYC. You will lead a team of high-calibre talent acquisition experts/sourcers, designing and driving sourcing and hiring strategies for for elite technologists across Africa - and partner with Recruiting and Leadership teams globally.
• This opportunity is ideal for talent acquisition managers in the tech and start-up space across technical hiring, and ideal for levelling-up in international exposure and work at a mission-driven, fast-paced business.

Key Responsibilities

• Building and managing a high-performing engineering/technical sourcing team (while scaling the team further) - focussed on hiring technologists across Africa
• Partner with Recruiting, People (HR) and data teams globally to solve for improving quality of hires, our assessment process, our diverse hiring ratios and Andela branding
• Building and maintaining a talent map of engineering technologists across Africa - and relevant diaspora talent
• Build and maintain strong relationships across Andela Leadership and Recruiting leads - and ensure candidate pipeline goals are met

Requirements

• In depth experience of leading a recruiting team/function, with strong strategic, people managerial and tactical execution exposure
• Have the ambition to be a key driver in Andela technical staff sourcing as we enter into a period of unprecedented growth
• A strong background in active sourcing across various platforms (such as LinkedIn, Facebook, Twitter, Github, Angelist, and others) - as you manage a group deep diving across countries to uncover top talent
• Experience in technical talent acquisition is an advantage
• Have a combination of an experience-oriented and data-driven approach
• Understanding of how to best use different technology/tools to optimise a rapidly scaling Africa workforce
• Strong time management and organizational skills
• Experience working with multiple stakeholders and teams in a fast-paced environment
• Excellent knowledge and passion about Andela’s mission and vision
• Able to convincingly sell Andela’s opportunity to prospective employees
• Excellent written and spoken communication skills, as well as good listening skills.

Benefits & Compensation

• Full-time compensation
• Full medical coverage
• Breakfast, lunch and snacks provided daily
• Beautiful working environment
• Opportunity to work with the brightest minds on the planet
• Oh, and a chance to change the world!