Latest Jobs at Jaza Energy

About the job

• Ensure energy uptime and power availability at sites by monitoring the system and quickly diagnosing and solving technical issues.
• Support the setup of new hubs, ensure connectivity, and perform routine hub energy system maintenance. You will either travel to the hubs or remotely troubleshoot and resolve issues.
• Overseeing the installation and configuration of solar panels, electrical wiring, and associated equipment.
• Manage technical operations and swiftly resolving issues at the regional level. As an Field Service Engineer, your focus will be on maintaining robust technical systems to guarantee uninterrupted power at sites and optimal energy uptime at our hubs.
• Own and manage energy uptime, optimizing system performance, troubleshooting and repairing technical issues, and driving continuous improvement through data analysis, reporting, and collaboration. The ideal candidate is someone with a strong technical/engineering background, capable of multitasking, taking initiative and working in a fast-paced environment.
• Collaborate with Jaza Stars and the data team to diagnose and resolve technical challenges.
• Document field activities and keep accurate Hub Equipment and product component inventory records.
• Regularly prepare reports on hub health and other technical issues, to be submitted to the Regional Service Engineer.

Qualifications

• Bachelor degree in Electrical Engineering or related field
• Proven expertise in and a deep understanding of installing or ensuring uptime of energy systems. Ideally, this includes work with both diesel and solar systems.
• Minimum of 2-3 years of technical/engineering experience within the telecommunications/energy industry or related sectors.
• Strong analytical and problem-solving skills with the ability to identify and implement solutions to complex technical challenges. Strong commitment to safety and compliance with HSE standards.
• Proficiency with data analysis tools and reporting software including MS Office suite and Google products.
• Ability to work independently and effectively in a team environment.
• Open to learning and tech-savvy.

Must have skills

• Passion for our mission of increasing energy access.
• Electrical Engineering
• Electrical Design
• Solar Installations
• Electrical maintenance
• Reporting Skills

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About the job

• The Junior Hub Manager is the second layer of the front-line team directly managing the launch of new Hubs/Shops and supporting growth toward Hub profitability. A Junior Hub Manager has an entrepreneurial mindset that drives new ideas to have a successful new Hub launch and enforces brilliant basics on Hub Operational Standards
• A Junior Hub Manager has to demonstrate leadership capabilities by supporting jaza stars on best practices that help towards hub growth. Junior Hub Manager has to have the ability to recruit, train and coach other Jaza stars in his/her cohort. They will be responsible for managing Hub's growth which is increasing the number of active customers per respective Hub, Hub profitability and Jaza stars coaching at her respective cohort.

Responsibilities

• Support Hub growth through customer acquisition initiatives to have an average of 130 active customers L7. Conduct door-to-door sales with Jaza stars at your respective cohort to grow the number of active customers towards 130 L7.
• Managing customer retention by proactively following up with churned customers and support revenue growth at the Hub level through the implementation of membership renewal and changing
• customers' adaptation from pay-per-swap to memberships to have an average of 1M monthly recurring revenue and >$2.8 ARPU
• Own Hub profitability and support Jaza stars on best practices to grow the Hub revenue emittance balancing
• 100% compliance with lost and missing packs metrics
• Coaching Jaza stars best practices that work to have a profitable Hub on Sales (Sharpening sales pitch - removing customers blocks, closing sales & customer registration/signup)
• Coaching Jaza stars on Customer service - (Proper customer and product education, Proper language and tone to use, answering questions, and resolving/ reporting complaints on time and leading by example on the Jaza behaviours and compliance with the SOPs.
• Coaching Jaza stars on inventory management (Following packs scanning schedule, following up on missing packs at customers, following Pack in Pack out process, packs rotation, reporting defective packs at the hub and identifying tempered packs.
• Flag any dilemma which limits Hub growth/ reliable service to the regional coordinator.
• Own jaza stars recruitment process from advertisement, interviews and Jaza stars training.
• Attend Hyper care meetings, providing clear action plans toward hubs growth, sharing the progress feedback and flag dilemmas.

Qualifications

• Bachelor degree or its equivalent in sales, Administration, Marketing or any other related discipline.
• Minimum of 5 years experience in Sales, Customer Relations, Entrepreneurship or other related fields.
• Strong leadership capabilities with experience leading, managing or training a team previously.
• Excellent communication and interpersonal skills, with the ability to collaborate with people from diverse backgrounds.
• Data-driven and can make analytical decisions.
• You are excited about our mission of increasing access to energy and employment for women.

Must have skills

• Sales
• Sales Development
• Business Development
• Customer success
• Communications
• Analytical skills

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About the job

• Oversee the Field Service Engineers in executing the setup of new hubs, ensuring seamless connectivity, and conducting regular maintenance on hub energy systems.
• This role involves reporting directly to the Technical Manager to ensure efficient coordination and adherence to technical protocols.
• Lead and coach Field Service Engineers on the best practices through regular training and professional development initiatives.
• Regularly review reports submitted by the Field Service Engineers, on hub energy performance and other technical issues.
• Collate monthly reports and share them with the management team
• Collaborate with Jaza Stars, Regional Coordinators (Regional Coordinators), Network Operations Centre (NOC) data team and Field Service Engineers to diagnose and resolve technical challenges.
• Prepare and share monthly performance review reports on Power availability.
• Work closely with a team of Field Service Engineers (Field Service Engineer) as well as our technical operations at the regional level. As an Regional Service Engineer, your focus will be on maintaining robust technical systems to guarantee uninterrupted power at sites and optimal energy uptime at our hubs.
• Direct Field Service Engineers in ensuring energy uptime, optimizing system performance, troubleshooting, and repairing technical issues. Additionally, the role involves actively contributing to continuous improvement through thorough data analysis, reporting, and collaborative efforts.
• This role requires significant travel within Nigeria, as Jaza is expanding and building hubs across the South-West states, with 21 hubs currently located in Oyo State.

Qualifications

• Bachelor Degree in Electrical Engineering or any other related field.
• Strong proven expertise in and a deep understanding of energy and solar systems.
• Minimum of 3 - 6 years of technical/engineering leadership experience within the telecommunications/energy industry or other related industries.
• Strong analytical and problem-solving skills with the ability to identify and implement solutions to complex technical challenges.
• Strong commitment to safety and compliance with HSE standards.
• Proficiency with data analysis tools and reporting software including MS Office suite.
• Ability to work independently and effectively in a team environment.

Must have skills

• Electrical Engineering
• Electrical Installation
• Solar energy design
• Solar Energy Device Engineering
• Reporting Skills
• Troubleshooting

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About the job

• The Execution Lead will be responsible for leading sales strategies and driving business growth across our hubs in Nigeria. This role demands a visionary leader with strong sales expertise, exceptional leadership skills, and a proven ability to deliver results that significantly impact the organization’s bottom line.

Strategic Leadership

• Develop and execute comprehensive sales strategies to achieve business objectives and revenue targets.
• Oversee and coordinate operations across multiple hubs to ensure alignment with organizational goals.
• Serve as the primary driver of sales and business expansion efforts, identifying and pursuing growth opportunities.

Sales Management

• Build and lead a high-performance sales team by recruiting, mentoring, managing and retaining top talents.
• Establish and monitor key sales metrics and performance indicators to drive accountability and results.
• Foster strong relationships with key customers, stakeholders, and partners to sustain business growth.

Operational Excellence

• Set the tone and track the seamless execution of sales operations and effective resource allocation across hubs while ensuring alignment with the short- and long-term goals of the business, enhancing delivery times and optimizing operational costs.
• Identify process inefficiencies and implement solutions to optimize performance and profitability.
• Collaborate with cross-functional teams to ensure consistent delivery of products/services and customer satisfaction.
• Design and implement efficient processes for the ease of distribution, maintenance and management of all our packs and hubs while overseeing the process of Hub execution and expansion across Nigeria.

Financial Accountability

• Drive bottom-line performance by managing budgets, forecasting, and aligning sales efforts with financial goals.
• Regularly review financial data to identify areas for cost optimization and revenue growth.

Leadership And Innovation

• Act as a change agent, promoting a culture of innovation, adaptability, and high performance.
• Provide strong leadership to inspire and motivate teams to exceed targets and embrace challenges.
• Own the strategic initiatives and executions such as; launch / growth plans, business processes, project management, performance management, relationship with cross-functional teams and facilitate stand-ups to get updates on progress periodically.

Growth And Development

• Wear an owner’s hat and think strategically as an entrepreneur working closely across the organization to build, launch and standardize initiatives, manage communications, report and analyze business performance.
• Work closely with the team leads to implement continued process improvement and re-engineer processes in collaboration with policy, tools, training, and product teams to increase performance and standardization across board.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, or a related field (MBA is a plus).
• Minimum of 8 – 10 years work experience and at least 3 years in a senior sales or business leadership role, preferably with a focus on multi-location operations.
• Proven track record of achieving and exceeding revenue targets and driving business growth.
• Exceptional leadership and team management skills, with the ability to inspire and align diverse teams.
• Strong analytical and problem-solving skills with a results-driven mindset.
• Excellent communication, negotiation, and stakeholder management abilities.
• Experience in business planning, procurement, warehouse, retail management and fleet management.
• Proven ability and operational ability to use (ERP, Excel/Google Sheets, BI software (Looker, Microsoft BI, Tableau) and other analytical tools.
• Ability to seek knowledge of the relevant legislation in regions or places where the company is situated or about to launch operations.

Must have skills

• Sales
• Sales Operations
• Business Development
• Business expansion
• Analytical skills

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About the job

• Coordinate daily IT operations to ensure system reliability, availability, performance and security.
• Monitor IT infrastructure, including servers, networks, and systems, and address issues proactively.
• Be the first point of IT Support contact for across board, covering all hardware, software, and associated peripherals.
• Collaborate across teams to manage incidents, service requests, and ensure problem resolution within defined SLAs.
• Manage service requests and related service desk tickets, plan and prioritize systematically to significantly reduce backlog and always ensure operational efficiency.
• Deploy technology, and associated devices including new installations and redeployment of existing equipment.
• Ensure accurate documentation of IT systems / infrastructure, processes, and procedures.
• Manage and maintain IT hardware and software inventory, procurement, and distribution while maintaining existing equipment by performing upgrade and new installations.
• Source, recommend, install, and maintain network equipment such as firewalls, routers, and switches while ensuring prompt installation, renewal, and monitoring of antivirus and other security software.
• Ensure compliance with company policies, industry regulations, and cybersecurity standards, including data protection protocols.
• Support IT project implementation, including scheduling, resource allocation, and status reporting.
• Implement the repair of hardware faults and software configuration problems, notifying or forwarding to the relevant suppliers in a timely manner.
• Act as a liaison between technical teams, vendors, and end-users to address IT-related issues and queries.
• Ensure compliance with company policies and industry regulations, including data protection and cybersecurity standards.
• Train and guide end-users on IT systems and tools.
• Provide regular updates and detailed reports on IT operations, incidents and key performance metrics to senior management and suggest improvements to IT infrastructure and processes to enhance operational efficiency and system performance.
• Perform any other duties as required per time.

Qualifications

• Bachelor’s degree in information technology, Computer Science, or any other related field.
• Minimum of 6+ years of experience in IT operations or a related role.
• Strong knowledge of IT systems, infrastructure, and operations management.
• Proficiency in troubleshooting hardware, software, and network issues.
• Familiarity with ITSM (IT Service Management) tools and frameworks such as ITIL.
• Experience with cloud services (eg AWS, Google Cloud), virtualization technologies, and cybersecurity practices.
• Knowledge of data management (e.g., SQL, Oracle, or MySQL).
• Project management experience is a plus.

Must have skills

• Trouble ShootingSkills
• Analytical skills
• IT Networking
• Cloud services