Jobs at Alfred & Victoria Associates

Job Brief

• We are looking for an experienced Facilities Manager to oversee all building-related activities.
• You will be responsible for preserving the good condition of infrastructure and ensure that facilities are safe and well-functioning.

Responsibilities

• Plan and coordinate all installations (telecommunications, heat, electricity etc.) and refurbishments
• Manage the upkeep of equipment and supplies to meet health and safety standards
• Inspectbuildings’ structures to determine the need for repairs or renovations
• Review utilities consumption and strive to minimize costs
• Supervise all staff facilities staff (custodians, technicians, groundskeepers etc.) and external contractors
• Control activities like parking space allocation, waste disposal, building security etc.
• Allocate office space according to needs
• Handle insurance plans and service contracts
• Keep financial and non-financial records
• Perform analysis and forecasting
• Ensure all building facilities adhere to proper safety standards and cleaning procedures
• Keep building and all facilities up to code and accurately follow maintenance protocol.

Requirements & Skills

• Proven experience as facilities manager or relevant position
• Well-versed in technical/engineering operations and facilities management best practices
• Knowledge of basic accounting and finance principles
• Excellent verbal and written communication skills
• Excellent organizational and leadership skills
• Good analytical/critical thinking.

Salary
Very Attractive.

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Job Objective

• Network Operations Center (NOC) Engineers monitor large computer networks and servers for problems from a central location.
• They analyze problems, perform troubleshooting and incident response on the system, communicate with site technicians and track problems through to resolution.

Responsibilities

• Perform general “system administration” tasks on all elements of the network.
• Discover problem areas which could negatively impact system performance or customer satisfaction
• Proactively monitor network and system performance.
• Analyze traffic data and trends and escalate areas of concern to the network design authority.
• Escalate problems to third-level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
• Perform general “system administration” tasks on all elements of the network.
• Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems
• Take ownership to ensure that all problems are resolved in a timely and efficient manner.
• Manage problem resolution using network monitoring/management tools
• Monitor key suppliers' service levels and highlight where Service Level Agreements (SLAs) are not being met.

Requirements

• Academic Qualification: BSc/HND in Computer Science/ Engineering or other related Course
• Experience: 2+ years’ experience as a network engineer preferably in an ISP/Telco environment.

Key Skills & Competencies:

• Strong communications skills both written and verbal.
• Capable of making solid, fact-based decisions under pressure.
• Ability to work well in an international, multi-cultural, and high-pressure technical environment.
• Technical experience in a telecommunications or network operations environment.
• Very Good understanding of wireless communications Technology
• Cisco CCNA/CCNP certification.
• Knowledgeable in managing Cisco switches
• Interested candidates must be able to work on a 24/7 shift Rotation.

Salary
Very Attractive.

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Job Summary

• The Business Development Manager will be responsible for driving sales growth, building strategic partnerships, and expanding our customer base. The ideal candidate will have a strong background in software sales, a deep understanding of HR processes, and a proven track record of achieving sales targets.

Key Responsibilities

• Develop and execute a comprehensive business development strategy to promote our HR management software.
• Identify and target potential clients through research, networking, and outreach.
• Build and maintain strong relationships with key decision-makers and stakeholders in target organizations.
• Conduct product demonstrations and presentations to showcase the value and benefits of our software.
• Collaborate with the marketing team to create compelling sales materials and campaigns.
• Negotiate and close sales deals, ensuring customer satisfaction and long-term partnerships.
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities.
• Provide feedback to the product development team based on client needs and market demands.
• Achieve and exceed sales targets and performance metrics.

Qualifications

• Bachelor’s Degree in Business, Marketing, or a related field. MBA is a plus.
• Proven experience in business development, sales, or a similar role, preferably in the software or HR industry.
• Strong understanding of HR processes and technologies.
• Excellent communication, negotiation, and presentation skills.
• Demonstrated ability to build and maintain relationships with key stakeholders.
• Results-driven with a track record of meeting or exceeding sales targets.
• Self-motivated, proactive, and able to work independently.
• Proficient in CRM software and Microsoft Office Suite.

Salary
Very attractive.

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Job Summary

• We require a Solution sales professional for the commercial sector to cover software opportunities in the financial services, Telecommunication, Manufacturing and Oil Gas sectors.
• This is a highly strategic position in the company as role will be responsible for showcasing and driving the sales.

Key Responsibilities

• Understanding customers’ diverse, specific business needs and applying product knowledge to meet those needs;
• Presenting and demonstrating Company solutions to technical and business decision-makers in the industry;
• Identifying and developing new business through networking and courtesy and follow-up calls;
• Developing effective sales plans using sales methodology;
• Ensuring quality of service by developing a thorough and detailed knowledge of technical
• specifications and other features of Company’s systems and processes, and then documenting them;
• Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently;
• Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events;
• Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals;
• Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale.
• Meeting sales targets set by managers and contributing to team targets;
• Networking with existing customers in order to maintain links and promote additional products and upgrades;
• Responding to tender documents, writing proposals, reports and supporting literature;
• Managing your own diary in order to organize and prioritize daily and weekly
• Advising on software features and how they can be applied to assist in Variety of context.

Qualifications

• University Degree or equivalent.
• 3 years of successful work experience as a Business Analyst, pre-sales or sales professional in an IT company.

Requirements:

• The candidate is expected to possess vast industry knowledge in the commercial sector;
• The candidate is expected to perform independent research and analysis on the company and its products and services;
• Excellent demonstrations and Presentation skills;
• Good pre-sales experience;
• Ability to identify business opportunities and proffer solutions that are of value to our customers through our products and services;
• Solid Territory Management and Account planning skills
• Ability to identify potential customers (customer acquisition management) and retain them as esteemed Snapnet clients;
• Candidate should possess leadership skills and ability to work within a local and virtual team
• Experience in working with local technology companies as business partners;
• Ability to work under pressure, to multitask, to focus and to deliver.

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Job Summary & Purpose

• Account manager responsibilities include developing long-term relationships with a portfolio of clients.
• Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
• Manage and develop client accounts to initiate and maintain favorable relationship with clients.

Responsibilities

• Be the primary point of contact and build long-term relationships with customers.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Liaise between the customer and internal teams.
• Build and maintain strong, long-lasting client relationships.
• Cross selling and Upselling to increasing revenues
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement.
• Assist with challenging client requests or issue escalations as needed.
• Daily Proactive Routine Calls for Customer Survey.
• Retention and Win-back

Requirements

• BA /B.Sc Degree in Business Administration, Sales or relevant field
• A minimum of 3 years cognate experience in similar role
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Excellent listening, negotiation and presentation abilities
• Ability to prioritize and multitask
• High level of accuracy and attention to detail
• Ability to have difficult conversations
• Strong verbal and written communication skills.

Salary
Very Attractive.