Jobs at Swift Networks

Key Roles

• We are looking for experienced and business-oriented Sales professionals who will deploy strategies to obtain sales leads and develop relationships with key accounts to maximize revenue and client retention.
• These must be demonstrated self-starters with solid experience managing diverse sales teams.

Job Description

• Salespersons with at least 5 years of experience managing products in FMCG, Telecoms, Pharmaceuticals, etc.
• Applicant must have managed a significant sales region or product in Nigeria. (A Must).
• Applicants must have also managed a diverse sales team including account management, distribution, sales operations, and/or trade marketing.
• Act as a consultant by developing account strategies that provide the greatest opportunities to drive revenue.
• Successful candidates will promote and sell the Company’s products and services that match the needs and requirements of customers.
• Build and maintain positive and long-term relationships with new and existing clients.
• Develop and achieve or exceed the sales volume, revenue, and margin targets.
• Conduct market research to identify new opportunities and stay informed about competitors and industry development.
• Promote the company’s products by identifying and engaging potential and existing clients.

Requirements

• The job holder must have a 2.1 in Business Administration, Management, Applied or Social Science discipline.
• At least five years of cognate experience in product and/or service sales.

Knowledge, Skills, and Competencies:

• Must have the drive and capability to meet and beat challenging targets.
• Possessing a Telecoms / Information Technology solution sales background will be an added advantage.
• Strong relationship and team building skills, and experience in dealing with corporate and government.
• Entrepreneurial drive.
• Delivering results - absolute focus to deliver under pressure in an ever-changing business environment.
• Putting customers first - understand the needs, expectations, and requirements of stakeholders.
• Communicating for impact - effective communicator with senior stakeholders inside and outside of the company.
• Making a personal difference - strong influencing skills and responsive Technical / Professional Expertise.
• Excellent communication skills including written and verbal communications.
• Strong presentation skills are required, including experience in presenting and influencing senior audiences.

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Key Responsibilities

• Manage incidents, respond to requests for technical assistance in person, via phone & email
• Ensure installation, maintenance, and troubleshooting are carried out within the agreed SLA.
• Responsible for resolving concerns on signal strength, signal-to-noise ratio, and similar parameters in accordance with the company’s approved standard.
• Inform supervisors of recurring problems
• Carry out periodic preventive and corrective maintenance on eNodeBs, transmission links, routers, and switches on the networks
• Carry out the alignment of microwave radios on the network
• Respond swiftly to alarms within acceptable SLA and rectify faults on sites at various levels.
• Configuration and resolution of all eNodeB/Transmission external alarms like VSWR, LOS, LOF, link degradation, cell unavailable, etc.
• Monitoring, inspection, and acceptance of new sites and ensuring 100% compliance with the company’s specification
• Maintain comprehensive records of all transmission links, power equipment, BTS, and spare parts on-site
• Monitors and coordinates all active and passive activities on eNodeB sites.
• Analyze the root cause of outages with the aim of driving improved availability on the network.
• Plan and implement both active and passive upgrades on the network to meet the customer’s needs.
• Inspects and supervises vendor’s completed jobs to the company’s specification
• Collation and submission of periodic/job completion reports as when due
• Ensuring compliance with the customer’s SLA and KPI always.
• Ability to configure routers (Cisco/Huawei) and switches
• Responsible for supporting post-sales customer activity remotely and on-site
• Responsible for carrying out detailed Site Surveys & maintain proper documentation
• Promptly investigate, resolve & report any incidents, errors, events, or deviations.

Qualifications

• BEng / BSc / B.Tech in Electrical & Electronics Engineering, Computer Engineering and/or Computer Science, Physics / Electronics, or any other relevant fields with a grade of at least 2.1
• 4 - 5 years relevant work experience.

Essential Attributes:

• Proficient in WiFi, WiMAX, eNodeB, TCP/IP, WLAN, Ethernet, LAN, WAN, Device/Network level Troubleshooting, Computers (OS & Application Level), Analytical, Internet and Tech savvy, Customer Focused and Team Player.

Desired Attributes:

• Relevant industry experience in handling telecommunication equipment.