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  • Posted: Sep 25, 2025
    Deadline: Not specified
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  • dLocal is a technology company and the #1 payments leader with a single solution focused on Latin America and other emerging markets.
    Read more about this company

     

    Execution & Enablement Manager - EMEA

    What Will I Be Doing?

    • Partner & processor management  
    • Own day-to-day operational relationship for assigned partners: onboarding, credential/contract changes, operational migrations, and go-live readiness.  
    • Coordinate root-cause investigations and remediation with partners and internal teams to resolve business and technical blockers.
    • Coordinate with Business Assurance and relay processor feedback; support market-specific needs and practices to improve continuity.
    • Enablement & commercial responsibilities
    • Negotiate pricing, SLAs and special commercial terms; enable partner features and new payment flows. 
    • Manage the fines process: track, upload evidence, and ensure card-scheme mandates are implemented.
    • Merchant-facing operational support  
    • Provide hands-on enablement and hypercare for merchant integrations and go-lives; act as the escalation contact for CS and AM teams during critical incidents.
    • Performance optimization & market intelligence  
    • Analyze rejection reasons, partner performance, and routing to implement initiatives that increase approvals and reduce costs.  
    • Identify and help integrate new operational capabilities (new tenders, features) and benchmark partner performance against market standards.
    • Governance, reporting & continuous improvement
    • Maintain and drive the Partners Health Matrix; run health reviews and deliver action plans.  
    • Report progress, risks and outcomes to stakeholders; own core KPIs and continuous improvement initiatives.

    What skills do I need?

    • 4–6+ years in payments/fintech operations, partner/processor or issuing and acquiring management (experience with card schemes and APMs strongly preferred).
    • Proven ability to negotiate pricing, SLAs and commercial agreements with partners.
    • Strong understanding of payment flows and operations (APIs, webhooks, credentials, routing, settlement, reconciliation); comfortable working with Product and Engineering.
    • Data-driven mindset with strong root-cause analysis skills.
    • Proficient with Excel/Sheets; SQL or BI tools a plus.
    • Working knowledge of scheme mandates, fines processes, and operational compliance (AML/KYC considerations).
    • Excellent communication and ability to influence across functions and with external partners.
    • Experience leading cross-functional programs, merchant go-lives, and driving actions under tight timelines.
    • Bias for action, ownership, strong organisation, and ability to operate across time zones and manage multiple initiatives.
    • Bachelor’s degree in Business, Computer Science, Engineering, Economics, or related field; fluency in English (additional languages a plus).

    go to method of application »

    FX Trader - EMEA

    What will I be doing?

    • Drive negotiations with existing money remittance and financial services merchants, ensuring the achievement of sales targets while optimizing client value.
    • Build and maintain long-lasting relationships with clients by understanding their specific needs and delivering tailored FX solutions that meet their objectives.
    • Work closely with the internal Trader team to ensure alignment on market strategies, competitive pricing, and efficient execution of FX transactions.
    • Provide clients with actionable insights on FX market trends, movements, and forecasts, helping them stay informed and make sound decisions.
    • Collaborate with cross-functional teams to ensure smooth execution of FX transactions, ensuring high levels of client satisfaction and operational excellence.
    • Regularly conduct market analysis and research on industry trends and competitors to stay ahead of market developments and anticipate client needs.
    • Monitor and report on sales performance metrics, ensuring transparency, accountability, and continuous improvement.

    What skills do I need?

    • Strong knowledge of local and international FX markets, including market dynamics, trading strategies, and regulatory environments.
    • Demonstrated ability to meet or exceed sales targets, with a track record of driving revenue growth and expanding business opportunities.
    • Exceptional business development, negotiation, and relationship-building skills, with experience managing high-value client accounts.
    • In-depth understanding or experience with cross-border payment systems and their complexities, including risk management and cost optimization.
    • Strong analytical mindset with a logical problem-solving approach, helping identify opportunities and overcome challenges.
    • Highly self-motivated and goal-driven, with the ability to work independently while being a collaborative team player.
    • Excellent communication skills in English, both written and verbal, with the ability to convey complex concepts to diverse audiences.

    Method of Application

    Use the link(s) below to apply on company website.

     

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