Fresh Jobs at 9mobile Nigeria

Job Summary

• Provide support on all operational core network equipment and facilitate PAT of newly integrated network elements.
• Perform core network maintenance activities on the network, node integration, network audit and network performance improvement.
• Principal Functions
• Perform operation and maintenance on core network elements to achieve network availability.
• Facilitate the integrate of new core network nodes.
• Provide support for the implementation of an effective operational and maintenance framework for core network.
• Implement change requests, resolve fault escalations and ensure TTs are accurately closed within MTTR.
• Participate in acceptance of new core network nodes.
• Ensure effective supervision of core CS network performance and other related activities (telecommunications equipment monitoring).
• Ensure effective implementation and maintenance of all SIP/E1-PRI connections.
• Ensure routine and corrective maintenance on MSC/ HSS/ MGW/ STP/ SPS/ SBC/ U2020/ other CS core nodes.
• Generate incidence reports for core network occurrences weekly and monthly.
• Implement software upgrades and hardware replacements on core networks.
• Perform network impact analyses of change requests and software upgrades on core nodes.
• Perform daily network traffic and KPI trend analysis reports.
• Ensure core network spares availability.
• Carry out periodic audits on core network nodes and B number analyses.
• Participate in BSC and RNC integration into core network.
• Definition, integration and migration of Cell sites.
• Perform periodic service tests on the network.

Educational Requirements

• First Degree or equivalent in Electrical/ Electronic Engineering, Computer Engineering and/ or any other relevant discipline.
• At least three (3) years directly relevant post-NYSC work experience in core network operations and maintenance.

Knowledge:

• Excellent problem-solving and interpersonal skills.
• Good time management skills.
• Good computer literacy (Good hands on with MS Office applications).
• Good reporting and communication skills.

Skills:

• Communication
• Problem Solving

Behaviour:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus

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Job Summary

• Track vendors activities to ensure vendors deliver all contractual obligations and commitments based on deliverables in the service agreements.

Principal Functions

• Collaborate with technical user teams to provide inputs for quarterly compliance evaluation.
• Prepare and track contract deliverables register.
• Prepare and track Preventive and corrective maintenance obligations.
• Prepare and track tools and systems capabilities in order to ensure compliance to the contract.
• Conduct vendor site visits and ensure standards are met
• Participate in weekly and monthly Technical vendors performance meetings to provide updates on tracked compliance.
• Analyze all requirements and provisions in contracts to ensure alignment with technical and corporate goals and objectives.
• Ensure that contracts are executed in good time and according to Technical service levels.
• Audit existing contracts and oversees contract modifications.
• Prepare reports on the status of contracts for technical management.
• Maintain a secure document storage system for information sharing.
• Document dispute and submit report for immediate resolution.
• Perform any other duty as assigned by the line Manager.

Educational Requirements

• First Degree in a relevant discipline from a recognized university.
• Minimum of 4 years post NYSC work experience in Contract Enforcement.
• Proven understanding of Technical contracts in the telecoms industry.

Knowledge:

• Business Application Knowledge
• Network Operations
• Company contract policies, processes and procedures

Skills:

• Personal Effectiveness
• Communication
• Problem Solving

Behavior:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus

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Job Summary

• Manage delivery teams by maintaining oversight of project planning, execution, and monitoring, enforcing adherence to standards, acceptable risk judgement and a business value-driven approach to delivery of business benefits on time within budget and scope.

Principal Functions
Tactical:

• Establish and maintain relationships and communication with key internal and external stakeholders across the organization.
• Provide adequate feedback system on process improvement initiatives which are outcomes of program oversight function.
• Influence resource allocation from all EMTS stakeholders to achieve efficient &timely delivery of project output
• Proactively identify and respond to risks / escalated problems from vendor organizations during implementation to minimize project risks
• Influence EMTS and project delivery organization stakeholders by creating positive relationships through the appropriate channels to manage expectations and agreed objectives
• Manage inter-functional relations to ensure synergy across the various departmental functions to deliver strategic projects
• Promote quality of project delivery process by ensuring compliance to 9mobile quality and test standards

Operational:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects to ensure that all projects are delivered on-time, within scope and within budget
• Develop a detailed project plan to track progress and adjust as needed, utilizing industry best practices, techniques, and standards throughout entire project execution
• Directly supervise the planning and execution of all IT projects to ensure delivery of business benefits
• Support the coordination of the IT Program board meetings and follow through with agreed actions.  Review status reports for projects in-flight and make appropriate corrections.  Provide oversight function for all governance reporting
• Responsible for reviewing generated reports to 9mobile corporate PMO, group and other aspect of business
• Enforce compliance for all project changes
• Maintain a central record system and ensure knowledge base for all implementations are maintained for audit and reference purposes
• Perform other duties as assigned by the Head, Program and Portfolio Management.

Educational Requirements

• First Degree in numerate, Technology or Sciences (Engineering, Computer Science, Mathematics);
• Knowledge and experience in managing complex projects/programs
• Project management qualification (eg. PMP, Prince 2, CSM)
• Postgraduate/professional qualification in a related field and/or demonstrable experience in risk management will be an added advantage
• Minimum of six (6) years relevant work experience in a project driven organization. with at least 3 years in a supervisory position.
• Excellent client-facing and internal communication skills
• Good Communication (Written and Verbal), Presentation skills, and Negotiation skills.
• Strong analytical, organizational, and decision-making skills
• Demonstrable ability to work productively and stay calm under pressure
• Proficiency in the use of Microsoft Excel, PowerPoint and MS Project and/or equivalent tools;
• Working knowledge of Agile Methodology
• Other Solutions Life Cycle certifications in IT or Telecoms best practices such as Microsoft Solutions Framework (MSF), Microsoft Operations Framework(MOF), Rational Unified Process (RUP), IT Infrastructure Library (ITIL),  Solution Development Life Cycle (SDLC) ISO20000, SIX SIGMA, COBIT or eTOM, IT Governance, IT Audit, IT Architecture and the CMM are optional and of advantage.

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Job Summary

• Contribute to the planning and optimisation of EMTS's core network systems and platforms to support Value Added Services and ensure compatibility and integration with EMTS's existing infrastructure.

Principal Functions
Tactical:

• Provide input in translating EMTS Business plan and subscriber growth assumptions into requirements for the Value Added Services team.
• Review the unit/team's activities, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced performance of the team.

Operational:

• Develop the plan of a VAS system architecture that is best suited for the implementation of defined Value Added Services.
• Design and plan the implementation and evolution of Value Added Services e.g. messaging (Voice, Mail and SMS), Mobile Data, WAP, GPRS, multimedia products etc.
• Ensure that EMTS VAS platform design is in line with accepted standards for GSM network design.
• Coordinate the unit's activities and ensure compliance with the organisation's operating policies, controls and procedures.
• Manage inter-functional relations to ensure synergy across the various departmental functions.
• Provide leadership and guidance to team members and manage subordinate's performance towards the achievement of overall team objectives.
• Perform any other duties or responsibilities assigned by Head, Core and VAS.

Educational Requirements

• First Degree or equivalent in Electrical Engineering
• Minimum of six (6) years relevant work experience with experience in supervisory role as an advantage.

Knowledge:

• Technology Management
• Telecommunications & Mobile Network Standards & Specifications
• Network Virtualization Technology

Skills:

• Teaming
• Problem Solving
• Delegation/Supervisory
• Behavior:
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus

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Job Summary

• Manage Network Performance and Customer experience improvement. Responsible for developing network monitoring and reporting strategy of all nodes in the areas of Radio, Transmission, Core, VAS, IP, Roaming, international PO.

Principal Functions

• Manage monitoring network performance to ensure conformance with formulated performance strategy and KPIs.
• Liaise and co-operate with quality management and standards bodies (e.g., NCC, Government Departments, etc.)
• Manage Data and IP performance monitoring and reporting
• Liaise and co-operate with quality management and standards bodies (e.g., NCC, Government Departments, etc.)
• Manage KPI threshold for EMTS Etisalat Nigeria Technical Vendors
• Monitor and communicate standards created by external bodies and integrate within internal quality management systems.
• Responsible for defining and ensuring implementation of relevant policies, processes, and procedures for quality of service.
• Responsible for managing relationship with vendors to deliver good quality for EMTS network.
• Track the best practices for quality of service in the Global telecoms market and advice the Head, Network Performance and Service Assurance as required.
• Report as necessary on changes in standards (internally and externally initiated) and on performance against standards.
• Responsible for network performance issues and follow-up with all relevant teams till resolution.
• Liaise with customers and suppliers (where impacting/affected by quality issues)
• Plan and manage the team's activities in accordance with agreed budgets and timescales.
• Develop and maintain systems to measure performance against established standards.
• Provide leadership and guidance to team members and manage subordinates' performance towards the achievement of overall team objectives.
• Ensure Operation team is fulfilling all services promise to offer customers are met by creating trackers that will keep record of detected issues during network performance analysis and how they are been resolved.
• System and process establishment to meet up with EMTS and NCC drive test activities.
• Co-ordinate team to make sure all EMTS services being offered by EMTS to her customers are tested and ensure timely escalation to all concerned teams to resolve issues affecting such service.
• Demonstrate ability to meet deadlines and manage all network performance reporting.
• Perform other duties as instructed by the Head, Network Performance and Service Assurance.

Educational Requirements

• First Degree / HND in Engineering or Computer Science
• Minimum of 6 years relevant work experience with experience in a supervisory position as a key asset.

Knowledge:

• Network Operations
• Service Continuity Management, Monitoring and Control
• Telecommunications & Mobile Network Standards & Specifications.

Skills:

• Teaming
• Communication
• Problem Solving.

Behavior:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus.

go to method of application »

Job Summary

• Handle network monitoring and surveillance, track network incidents and assist with the resolution of all network issues.

Principal Functions

• 24/7 monitoring of active and passive network nodes (RAN, IP, Core, VAS, Transmission, Data centre passive equipment and enterprise solutions)
• Escalation of alarms, outages, dips, degradations, and other failures to field and BO teams for support, COF, and resolution
• Follow-up with resolver teams for resolution of network faults and incidents
• Management of incident tickets (TT creation, assignment, tracking, update, and closure) within SLA
• Provision of support for troubleshooting of POF and COF for network incidents
• Provision of support for field engineers in checking current alarms and operational status to ensure they are guided appropriately in fault resolution
• Interfacing (escalation and resolution follow-up) on network faults and incidents with other service providers(Colocation service providers, lease lines and interconnect service providers, etc.)
• Provision of regular periodic updates on all network faults and incidents
• Send notifications for planned/unplanned outages to all stakeholders
• Provide operations primary point of interface for enterprise customers and partners
• Conduct initial demarcation of enterprise customers and partners complaints
• Notify customers of problems on enterprise services and provide regular periodic updates on ongoing resolution actions till service restoration
• Work with back office to ensure visibility of all network nodes
• Process access to MGWs, BSCs, data centres and network sites for maintenance and troubleshooting
• Perform other duties as assigned by the Incident and Surveillance Manager

Educational Requirements

• First Degree or equivalent in Electrical or Computer Engineering or a related discipline
• Two (2) years post NYSC work experience

Knowledge:

• Network Administration
• Microsoft Office suite
• Network Surveillance/monitoring tools (advantage)

Skills:

• Personal Effectiveness
• Problem Solving

Behavior:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus.

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Job Summary

• Perform PS-CORE end to end troubleshooting, conduct Packet core health checks, and carry out end to end KPI analysis and Performance optimization
• Ensure the implementation, maintenance and operations of Packet switch nodes and effectively monitor all data related links

Principal Functions

• Configure and integrate different nodes and solutions for both new and existing networks.
• Analyze problems and identify suitable solution to these problems.
• Working on complex troubleshooting, using support tools, standard processes and procedures
• Co-ordinate the integration of new BSC, RNC and eNode B to the packet nodes
• Integration and deployment of caching solution on the network, alongside its operations and maintenance.
• Follow up on data network activities on daily basics and ensure fault free network.
• Perform impact analysis of software upgrade and provide recommendation.
• Co-ordinate routine maintenance of PS core network elements in line with standard policies and procedures
• Generate Change Request and develop scripting for implementation for Packet nodes.
• Ensure effective analyses of the Packet performance reports and proactively resolve any challenges
• Ensure integrity of public IP address against vulnerabilities.
• Integration and troubleshooting of VPN's deployed on the network
• Perform PS Core Audit activity and resolution on identified loopholes
• Ensure that the PS Core nodes availability targets are achieved
• Perform any other duties as assigned by the Manager, PS Carrier.

Educational Requirements

• Minimum of Bachelor's Degree in Engineering or equivalent
• Domain experience:(Packet core) minimum of 4 years.
• Very good knowledge of Huawei Packet Core nodes, SGSN, MME, GGSN, S- GW and P-GW
• Good Understanding of Packet Core Surrounding Nodes (Like VOLTE, SCG, Charging Nodes, etc.)
• Good knowledge of Policy server (PCRF, PCEF), DNS
• Familiar with virtualization and the Cloud Systems
• Excellent IP background

Knowledge:

• GPRS (SGSN/GGSN) operational experience with focus on troubleshooting
• Fault analysis & Performance reporting/analysis

Skills:

• Personal Effectiveness
• Problem Solving
• Teaming

Behavior:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus.

go to method of application »

Job Summary

• Provide support to project delivery organizations and oversee thesuccessful completion of initiatives through planning, execution, andmonitoring of projects.  Primarilyfocused on timely and cost-effective delivery of business benefits.

Principal Functions

• Support project delivery organization in managing time, quality and scope of IT implementations to ensure there are no deviations from plan and ensure efforts are focused on delivering the agreed objectives.
• Establish and maintain relationships and communication with key internal and external stakeholders across the organization.
• Provide adequate feedback system on process improvement initiatives which are outcomes of program oversight function.
• Directly supervise the planning and execution of all IT projects to ensure delivery of business benefits.
• Influence resource allocation from all EMTS stakeholders to achieve efficient & timely delivery of project output.
• Support the coordination of the IT Program board meetings and follow through with agreed actions.  Prepare status reports for projects in-flight.  Provide oversight function for all governance reporting.
• Responsible for preparing and generating reports to 9mobile corporate PMO, group and other aspect of business.
• Proactively identify and respond to risks / escalated problems from vendor organizations during implementation to minimize project risks
• Enforce compliance for all project changes
• Influence EMTS and project delivery organization stakeholders by creating positive relationships through the appropriate channels to manage expectations and agreed objectives
• Promote quality of project delivery process by ensuring compliance to 9mobile quality and test standards.
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Manage inter-functional relations to ensure synergy across the various departmental functions to deliver strategic projects.
• Maintain a central record system and ensure knowledge base for all implementations are maintained for audit and reference purposes.
• Perform other duties as assigned by the Head, Program and Portfolio Management.

Requirements 

• First Degree in Numerate, Technology or Sciences (Engineering, Computer Science, Mathematics).
• Project management qualification (e.g. PMP, Prince 2, CSM) as an advantage.
• Minimum of 4 years relevant work experience particularly in a project driven organization.
• Proficiency in the use of Microsoft Excel, PowerPoint and MS Project and/or equivalent tools.
• Working knowledge of Agile Methodology
• Experience in a telco environment is an advantage.
• Good Communication& Presentation skills.
• Problem Solving skills & Good Analytic skills.
• Ability to cope and deliver at satisfactorily high levels when under pressure.

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Job Summary

• Plan and design node, sites & links within the national IP/MPLS Edge & Core Networks and ensure ongoing development aligns with the organization's business plan.

Principal Functions

• Produce network convergence hierarchy, topology, architecture and infrastructure redundancy plan for VPN service integration, regional service provider edge aggregation and IP Core Transport via the multi-service backbone.
• Interface with Transmission specialists and Topology for planning of optic (DWDM) backbone connectivity, capacity planning and allocation for efficient transport of all internal and external data traffic.
• Plan, design and optimize routing & transport technologies for provider EDGE aggregation and core transport network integration and verify requests, justify needs and classify all requested networks and services for MPLS VPN integration.
• Plan, deploy and evolve Quality of Service techniques at the network Edge and in the MPLS core network.
• Plan all backbone integration events, issue work orders and control project processes for capacity expansion, node integration and/or new service introduction.
• Conduct weekly& monthly network performance monitoring, trend analyses, capacity planning and expansion in line with network growth trends and increase in traffic.
• Develop and evolve IP addressing, naming and numbering formats of all network nodes and elements in the IP/MPLS backbone.
• Produce and evolve designs for integration and extension of IP/MPLS edge functionality to the campus LAN Core at all IP Backbone locations.
• Plan schedule and conduct site visits and surveys for accurate and effective network design, dimensioning and integration planning.
• Assist in network capacity planning, network disaster recovery planning, Network synchronization planning, contact management, project management, SLA (Service-level agreements specifications)
• Provide transport dimensioning input towards core strategies.
• Provide input towards architectural and topology plans of the entire core network.
• Help monitor technology evolution and match vendor strategy.
• Evaluate cost benefit of media technologies.
• Perform other duties as instructed by the Manager, IP Planning & Enterprise Solution.

Requirements

• First Degree or equivalent in Electrical Engineering  
• Minimum of 4 years relevant work experience
• Cisco Certification in Routing & Switching required (CCNP).

Knowledge:

• Telecommunications & Mobile Network Standards & Specifications
• IP Network design& Planning.

Skills:

• Problem Solving
• Communication.

Behavior:

• Passion forExcellence
• Integrity
• Empowering people
• Growing people
• Teamwork.
• Customer Focus.

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Job Summary

• Manage the planning and delivery of the Information Security program for EMTS enterprise IT network environment covering compute, network and storage infrastructure, supported application services and databases and ensure adequate protection is achieved and maintained.
• Oversee end-to-end information security management for the IT network environment - risk assessments, planning and implementation of risk mitigation strategies and initiatives in line with best practices, continuous compliance monitoring and measurement, anchor security improvement and compliance projects, and interface with internal auditors, and enterprise risk management on all assurance matters.

Principal Functions
Tactical:

• Develop ,manage and implement a comprehensive information security program for EMTS enterprise IT network environment.
• Support the development, enhancement and implementation of a comprehensive security architecture, policies, standards and processes and ensure compliance across the IT network environment

Operational:

• Develop and maintain an up-to-date security posture assessment for EMTS enterprise IT network environment.  Ensure a satisfactory/acceptable risk rating from independent assessments is achieved and maintained
• Conduct periodic review of the EMTS IT network environment security management framework and ensure it is refreshed and enhanced in line with industry trends and regulatory requirements.
• Work with business units and other risk management/assurance functions (Internal Audit & Revenue Assurance) to identify gaps and non-conformities using risk assessments, business impact analysis, system vulnerability assessments and penetration tests etc. Develop and implement recommendations, action plans and strategies to address identified risks and non-conformities
• Raise the security awareness and education level of EMTS employees (through internal bulletins, regular training and on-boarding for new hires) and  IT vendor personnel
• Support security and forensic investigations and compliance reviews as requested by internal or external auditors
• Play an advisory role in application development, acquisition or delivery projects, to assess information security requirements and ensure that security controls are implemented as planned throughout the project life cycle to fulfill these requirements
• Prepare reports for management attention on residual risks, vulnerabilities and other security exposures, including misuse of information assets and noncompliance.
• Conduct research, assess new threats and security alerts and recommend and follow through on appropriate actions to mitigate them
• Support the evaluation, selection and delivery of information security solutions and projects.
• Interface with others teams within and outside the IT department in the process of delivering security solutions.
• Liaise with vendors, suppliers and partners to ensure effective optimization, adoption and delivery of solutions.
• Carryout other activities as instructed by the Head, Information Risk Management.

Educational Requirements

• First Degree or equivalent in Computer Science / Engineering, Electrical / Electronic Engineering or other numerate science.
• Minimum of Six (6) years relevant work experience, with at least three (3) years in enterprise information security management or IP networking (planning, support) and three (3) years in a supervisory role.
• Possession of relevant IT and telecommunication certification including CISA, CISSP, CISM,CEH, ISO27001 etc.
• Broad experience across the IT/network architecture stack
• Good understanding of telecommunication business and technology model.
• Good understanding of business analysis and project management methods.
• Very good conceptual and analytical thinking skills
• Good interpersonal and communication skills.