Specialist, Contract Enforcement & Optimization at T2 (Formerly 9Mobile)

Job Summary

• Track vendors activities to ensure vendors deliver all contractual obligations and commitments based on deliverables in the service agreements.

Principal Functions

• Collaborate with technical user teams to provide inputs for quarterly compliance evaluation.
• Prepare and track contract deliverables register.
• Prepare and track Preventive and corrective maintenance obligations.
• Prepare and track tools and systems capabilities in order to ensure compliance to the contract.
• Conduct vendor site visits and ensure standards are met
• Participate in weekly and monthly Technical vendors performance meetings to provide updates on tracked compliance.
• Analyze all requirements and provisions in contracts to ensure alignment with technical and corporate goals and objectives.
• Ensure that contracts are executed in good time and according to Technical service levels.
• Audit existing contracts and oversees contract modifications.
• Prepare reports on the status of contracts for technical management.
• Maintain a secure document storage system for information sharing.
• Document dispute and submit report for immediate resolution.
• Perform any other duty as assigned by the line Manager.

Educational Requirements

• First Degree in a relevant discipline from a recognized university.
• Minimum of 4 years post NYSC work experience in Contract Enforcement.
• Proven understanding of Technical contracts in the telecoms industry.

Knowledge:

• Business Application Knowledge
• Network Operations
• Company contract policies, processes and procedures

Skills:

• Personal Effectiveness
• Communication
• Problem Solving

Behavior:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus