Jobs at Ascentech Services Limited

Job description

• As an Ecommerce Operations Manager, you will be responsible for managing the daily operations of an online retail business. 
• You will be overseeing the teams responsible for inventory, optimizing product listings, and ensuring the website is running smoothly. 
• Additionally, you will be responsible for overseeing the customer service team, order fulfilment, and shipping logistics.
• The ideal candidate will have a strong background in ecommerce, with a focus on operational efficiency. 
• You should be able to manage and work with other teams to ensure the success of the business. If you have a passion for ecommerce and a proven track record of success, we encourage you to apply.

Responsibilities

• Manage the team to ensure efficient e-commerce operations, including inventory
• management, logistics, and customer support.
• Analyse and report on e-commerce performance metrics to identify areas for improvement and growth opportunities.
• Stay up to date with industry trends and best practices to drive innovation and maintain competitive advantage.
• Help further develop SOPs and establish them.
• Lead e-commerce team members to develop their skills and achieve company goals.
• Ensure compliance with all applicable laws and regulations related to e-commerce operations.

Requirements

• 2-5 years in e-commerce operations (Ideally with Shopify & Zoho experience)
• High proficiency of Microsoft Office and Google Shared Documents
• Strong Managerial skills and experience
• Proven experience in inventory management
• Expertise in logistics and fulfilment
• Strong vendor management skills
• Experience with e-commerce platforms.
• Exceptional problem-solving abilities
• Knowledge of customer service best practices
• Ability to analyse data and create reports.
• Excellent communication and interpersonal skills.

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Job Summary

• We are seeking motivated and target-driven Van Sales Representatives to join our sales team in Lagos (Island and Mainland). 
• The ideal candidate will be responsible for driving sales, delivering products to customers, maintaining strong relationships with retailers, and ensuring product visibility within assigned territories.

Key Responsibilities

• Sell company products to retail outlets within assigned routes on Lagos Island and Mainland.
• Ensure effective distribution and visibility of products.
• Achieve daily, weekly, and monthly sales targets.
• Manage and reconcile cash or payment collections from customers.
• Build and maintain relationships with existing and new customers.
• Provide timely feedback on market trends, competition, and customer needs.
• Ensure vehicle is well-maintained, clean, and stocked with products daily.
• Maintain accurate records of sales, deliveries, and customer feedback.

Requirements

• Minimum of SSCE/OND; additional qualifications are an advantage.
• Minimum of 1 year of experience in direct/van sales, preferably in FMCG.
• Must possess a valid driver’s license and LASDRI card.
• Good knowledge of Lagos Island and Mainland road network.
• Strong interpersonal and communication skills.
• Ability to work under pressure and meet sales targets.
• Must be trustworthy, accountable, and customer-oriented.