Jobs at Brainshare Technologies & Services Nigeria Limited

Job Description

• Transport clients and/or packages to and from destinations.
• Arrive at destinations on schedule.
• Fulfill administrative needs, like office pickups.
• Research and plan for traffic, construction and weather delays.
• Use navigation applications to determine the best route.
• Interact with clients professionally at all times.
• Ensure that the vehicle is always fueled and ready for use.
• Arrange for vehicle repairs as needed.
• Keep mileage records and repair records up-to-date.

Job Requirements

• Candidates should possess an SSCE / GCE / NECO qualification.
• 1 - 3 years work experience.

go to method of application »

Main Duties

• Introduce new networking technologies or improve existing technologies to add value to existing services & capabilities.
• Carry out splicing of optic fiber once installation has been completed and approved by QA.
• Documentation of optic fiber core assignment, power level, and pictures of optic fiber cable as-built layout.
• Site supervision for optic fiber cable installation.
• Site survey and preparation of BOQ.
• Provide first level technical support to Client.
• Attend and provide technical support during sales meeting with Client.
• Develop solutions that drive the success of our network.
• Handles & coordinates network trouble shooting & fault analysis.
• Trouble shooting and splicing of optic fiber cable.
• Leverage networking tools to identify & mitigate networks anomalies.
• Ensure stable & reliable network services.
• Monitors the network performance on daily basis.
• Provide prompt attention to trouble ticket.
• Manages deployment & maintenance of network monitoring, analysis & reporting tools.

Requirements

• Candidates should possess an OND, SSCE / GCE / NECO qualification
• 0 - 1 year work experience.

Remuneration
N40,000 - N50,000 / month.

go to method of application »

Role In Summary

• As a key member of our Technical team, you will be responsible for the execution of Technical/Network strategy, coordinates the Network Operation Centre (NOC) to achieve maximum possible service availability & performance for Brainshare customers.
• Ensure total customer satisfaction for the Company clients at all time.
• Coordinates the Technical Support Team to have excellent relationship with Sales Team, Project Team, Accounts Department & the Clients.

Main Duties

• Assist in developing, designing & implement workflows for infrastructure[H1] configuration, back –up & management.
• Introduce new networking technologies or improve existing technologies to add value to existing services & capabilities.
• Develop solutions that drive the success of our network.
• Participate in developing policies, procedures and technical reports.
• Leverage networking tools to identify & mitigate networks anomalies.
• Ensure stable & reliable ISP network services.
• Monitors the network performance on daily basis.
• Handles & coordinates network trouble shooting & fault analysis.
• Manages deployment & maintenance of network monitoring, analysis & reporting tools.
• Manages installation of network hardware & software.
• Contribute to design & enhancement of the Company datacentre infrastructures.
• Manages outages bridges, compose detailed shift and outage reports to Management.
• Research and identify solutions to software and hardware issues.
• Diagnose and troubleshoot technical issues, including account setup and network configuration.
• Ask customers targeted questions to quickly understand the root of the problem.
• Track computer system issues through to resolution, within agreed time limits.
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
• Provide prompt and accurate feedback to customers.
• Any other Tasks assigned to you by the Management.

Personal Qualities & Qualifications
Job Holder need to be:

• Degree holder in Electrical Electronic Engineering, Telecommunications Engineering Or Computer Engineering from reputable higher institution.
• 0 - 2 years work experience.
• Must be certified professional in the relevant network engineering certifications like CCNA, CCNP & CCIE etc.
• A focussed, self-motivated Network Engineer with creative flair who will bring Network strategies to life.
• A staff that is passionate about Network Strategies that thrives on delivering exciting performance and content.
• A highly effective individual who has an absolute eye for detail and is focussed on improving business performance through exceptional Network – Strategies/Solutions execution, reporting and evaluation.

Salary
N80,000 - N120,000 / month.