Jobs at Global Quest Human Resources Consults & Services

Key Responsibilities
Your core duties as a dispatch rider include:

• Transporting documents, packages, and other items to and from the company office and clients or customers. This includes picking up and dropping off items within a designated delivery zone.
• Loading and unloading items from your delivery vehicle and ensuring they are securely stored for transportation. This requires physical ability and stamina to move heavier items.
• Planning and optimizing delivery routes to fulfill all delivery obligations in an efficient manner. You will need to consider factors like traffic and weather conditions to determine the most effective routes.
• Maintaining detailed records of all deliveries, pickups, and other dispatch activities. This includes obtaining signatures from clients upon delivery and pickup. Records must be accurately logged for accountability and billing purposes.
• Ensuring delivery vehicles are kept clean and in working order. This includes performing basic maintenance checks and refueling vehicles as needed to avoid disruptions to delivery schedules.
• Providing excellent customer service to clients. This means being courteous, professional, and able to address any questions or concerns from clients regarding deliveries or pickups.
• Complying with all traffic laws and safety procedures to ensure deliveries are made on time without incident. Safe driving and operating standards must be followed to prevent injury or damage.

Qualifications

• Candidates should possess SSCE qualifications with 1 - 3 years relevant work experience.

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Tasks and Responsibilities

• Identifying opportunities in target markets for your organization’s products and services
• Generating leads through cold calling prospective clients or networking at trade shows
• Developing and nurturing relationships with key customer accounts
• Keeping up with the latest industry developments, including market positioning of corporate competitors
• Assessing client needs and the company’s ability to meet those needs
• Following up with new leads and referrals generated from the sales team
• Preparing status reports on goals
• Using customer relationship management (CRM) software, such as Salesforce, to manage interactions.