Jobs at Bluechip Technologies Limited

Role Overview 

• We are looking for a results-driven and detail-oriented Database Administrator to oversee the installation, configuration, performance, and security of our enterprise-grade databases.
• The ideal candidate will bring extensive experience in relational and non-relational database technologies and a solid track record of implementing, maintaining, and optimizing critical data systems in high-availability environments. 

Key Responsibilities 
Oracle Database Administration:

• Install, configure, and maintain Oracle 10g/11g/12c/19c in single-instance and clustered environments. 
• Manage Real Application Clusters (RAC), Data Guard, Log Shipping, and Cloning. 
• Execute backup and recovery procedures using RMAN. 
• Monitor and optimize database performance; troubleshoot bottlenecks. 
• Apply security patches, upgrades, and manage database migrations. 
• Ensure compliance with Oracle licensing and security standards. 

MongoDB & MySQL Administration:

• Deploy, configure, and support MongoDB and MySQL databases in production and staging environments. 
• Implement replication, sharding, clustering, and indexing strategies. 
• Optimize performance using profiling tools and query tuning techniques. 
• Design NoSQL schema models in MongoDB for scalable applications. 
• Perform backup and restore using MongoDB Ops Manager and MySQL tools. 

Cassandra Administration (Optional but Preferred):

• Install and maintain Cassandra clusters. 
• Manage high-volume writes and reads, ensuring horizontal scalability. 
• Configure replication, consistency levels, and monitor cluster health. 

General DBA Functions:

• Develop and implement robust backup, restore, and disaster recovery strategies. 
• Conduct routine health checks and failover drills. 
• Handle P1/P2 incident escalations and change management processes. 
• Collaborate with development and infrastructure teams for data modeling and integration. 
• Ensure accurate documentation of configurations and processes. 

Qualifications & Requirements 

• Bachelor’s Degree in Computer Science, Information Technology, or related discipline. 
• Minimum of 7 years hands-on experience managing Oracle, MongoDB, Cassandra, and MySQL databases. 

Strong expertise in: 

• Oracle RAC, RMAN, and performance tuning. 
• MongoDB and MySQL replication, clustering, and schema design. 
• NoSQL performance optimization and disaster recovery planning. 
• Proficiency in SQL, PL/SQL, and NoSQL query languages. 
• Experience with cloud platforms (AWS, Azure, GCP) is highly desirable. 

Certifications such as: 

• Oracle Certified Professional (OCP) 
• MongoDB Certified DBA 
• MySQL Certified DBA are a strong plus. 
• Excellent analytical, troubleshooting, and documentation skills. 
• Strong communication and teamwork abilities. 

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Job Summary

• This role is ideal for a hands-on engineer passionate about container orchestration, DevOps, and platform reliability.
• You’ll design, automate, and optimize large-scale OpenShift and Kubernetes clusters that power mission-critical applications across multiple environments.

Key Responsibilities
Cluster Architecture & Deployment:

• Design, implement, and maintain highly available Red Hat OpenShift and Kubernetes clusters (on-prem and hybrid cloud).
• Deploy and manage containerized workloads, ensuring scalability, fault tolerance, and optimal performance.
• Implement multi-tenancy, ingress, and network policies to secure and segment workloads.

Automation & CI/CD Integration:

• Develop and manage infrastructure-as-code using tools like Ansible, Terraform, and Helm.
• Integrate OpenShift with CI/CD pipelines using GitOps tools (ArgoCD, Tekton, Jenkins) to streamline continuous deployment.
• Automate cluster operations—provisioning, scaling, patching, and backup—through scripting (Bash/Python) and API integrations.

Monitoring & Reliability:

• Implement observability solutions using Prometheus, Grafana, and EFK/ELK stacks for proactive monitoring and alerting.
• Conduct capacity planning, performance tuning, and regular health checks on cluster resources.
• Lead incident response and root cause analysis for critical platform issues (P1/P2 escalations).

Security & Compliance:

• Enforce RBAC, Pod Security Policies, and NetworkPolicies to ensure least privilege access and compliance.
• Implement image scanning and vulnerability management using tools like Aqua Security, Trivy, or Clair.
• Collaborate with the InfoSec team to align container platform security with organizational standards (CIS, NIST, ISO 27001).

Collaboration & Documentation:

• Partner with development, DevOps, and cloud teams to optimize deployment pipelines and application performance.
• Maintain detailed technical documentation, runbooks, and standard operating procedures.
• Mentor junior engineers and contribute to platform engineering best practices.

Qualifications & Requirements

• Bachelor’s degree in Computer Science, Engineering, or related technical field.
• Minimum of 5 years of hands-on experience in container orchestration and cloud-native infrastructure.
• Proven experience deploying and administering Red Hat OpenShift (OCP) and Kubernetes at scale.
• Expertise in Linux system administration and network fundamentals (DNS, load balancing, firewalls, ingress/egress).
• Strong knowledge of CI/CD pipelines, GitOps principles, and Infrastructure as Code (IaC).
• Proficiency with automation and scripting tools (Ansible, Terraform, Helm, Bash, Python).
• Experience integrating Kubernetes with cloud providers (AWS EKS, Azure AKS, or GCP GKE).
• Familiarity with container security, policy management, and compliance frameworks.
• Solid understanding of DevOps, SRE, and platform engineering practices.
• Strong analytical, troubleshooting, and collaboration skills.

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Description

• The ideal candidate should have 6+ years of professional experience in developing enterprise applications, with strong expertise in at least two of Node.js, Java, and C#.
• You will also bring hands-on experience working with Oracle, PostgreSQL, SQL Server, and MySQL databases, along with the ability to design scalable and secure solutions through solution architecture
• practices.
• This role is both hands-on and strategic — you’ll be expected to write production-quality code while also contributing to system architecture, mentoring, and guiding the technical direction of our projects.

Key Responsibilities

• Design, develop, and maintain scalable backend systems and APIs for enterprisegrade applications.
• Provide solution architecture input, ensuring systems are secure, performant, and maintainable.
• Collaborate with frontend developers, DevOps engineers, and product managers to deliver end-to-end solutions.
• Work extensively with Oracle, PostgreSQL, SQL Server, and MySQL, focusing on efficient data modeling, stored procedures, and performance optimization.
• Implement best practices for coding, architecture, security, and testing.
• Lead code reviews, architecture discussions, and system design sessions.
• Mentor junior developers and contribute to building a high-performing engineering culture.
• Support CI/CD pipelines, DevOps practices, and cloud deployments (AWS, Azure, or GCP).
• Ensure reliability and scalability of systems through monitoring, logging, and performance benchmarking.

Qualifications

• Education: Bachelor’s Degree in Computer Science, Software Engineering, or a related field (Master’s degree is a plus)
• Experience: Minimum of 6+ years of backend development in enterprise environments.

Technical Skills:

• Proficiency in at least two of: Node.js, Java, and C#.
• Strong database expertise with Oracle, PostgreSQL, SQL Server, and MySQL.
• Solid understanding of RESTful APIs, microservices architecture, and messaging systems (Kafka, RabbitMQ, etc.).
• Proven experience with solution architecture — system design, integration patterns, and scalability.
• Familiarity with cloud platforms (AWS, Azure, or GCP).
• Experience with CI/CD pipelines, Git workflows, and automated testing.
• Soft Skills: Excellent problem-solving ability, strong communication, leadership, and mentoring skills

Nice to Have:

• Hands-on experience with Docker, Kubernetes, and container orchestration.
• Knowledge of event-driven architectures and real-time systems.
• Experience with GraphQL or gRPC.
• Professional certifications (e.g., AWS Solutions Architect, Azure Solutions Architect).

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Key Responsibilities

• Install, configure, and troubleshoot Windows Servers (2008/2012 and above).
• Manage VMware ESX and vCenter virtualization technologies, including Blade Servers & Chassis.
• Handle all incidents, service requests, alerts, and drive resolution of P1/P2 escalations.
• Ensure systems are up to date with firmware upgrades and vendor patches.
• Administer Microsoft Clustering, File & Print servers, and Antivirus solutions.
• Conduct proactive server monitoring, performance tuning, and capacity planning.
• Drive compliance by automating housekeeping tasks and optimizing system processes.
• Manage vendor relationships and coordinate OEM support for timely issue resolution.
• Execute health checks, technology refreshes, and root cause analyses for improved availability.
• Collaborate with auditors to identify and mitigate risks.
• Recommend and implement enhancements to improve server management and SLA performance.

Qualifications & Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or related fields
• Minimum of 6 years’ post-NYSC relevant experience in the Telecom or Technology industry.
• Strong expertise in Windows Server administration, VMware virtualization, and Microsoft Clustering.
• Proven experience with Blade Servers, File/Print servers, Antivirus management, and SLA improvements.
• Solid understanding of incident, change, and vendor management processes.
• Strong analytical, troubleshooting, and automation skills.
• Excellent communication and collaboration abilities.

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Key Responsibilities

• Coordinate internal resources and third-party vendors for seamless project execution
• Ensure projects are delivered on time, within scope, and within budget
• Develop detailed project plans and ensure stakeholder alignment
• Ensure resource availability and effective allocation
• Manage project scope, schedule, and cost changes using appropriate techniques
• Track and measure project performance using relevant tools and methodologies
• Perform proactive risk and escalation management
• Maintain strong stakeholder and client relationships
• Create and maintain comprehensive project documentation
• Plan, execute, monitor, and successfully close projects

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, IT, Economics, Statistics, or a related field
• PMP, PRINCE2, or equivalent certification is required
• Minimum of 4 years’ experience post NYSC as an IT Project Manager.

Key Skills Required:
Leadership:

• Ability to lead, motivate, and drive high-performing teams
• Strong decision-making and problem-solving skills

Communication:

• Excellent verbal and written communication skills
• Ability to engage stakeholders across all levels

Organizational Skills:

• Strong time management and multitasking abilities
• Ability to manage multiple projects simultaneously

Negotiation & Conflict Resolution:

• Skilled in managing stakeholder expectations and resolving conflicts
• Professional and diplomatic in handling sensitive issues

Technical Skills:

• Strong knowledge of Agile and Waterfall methodologies
• Familiarity with tools such as Microsoft Project and other PM tools

Budgeting & Financial Management:

• Ability to manage budgets and control project costs effectively

Risk & Quality Management:

• Strong risk identification and mitigation skills
• Ability to ensure deliverables meet defined quality standards.

Benefits & Perks

• Competitive salary package
• Health, dental, and vision coverage
• Retirement savings plan with company contributions
• Professional development opportunities
• Flexible work environment
• Inclusive and innovative workplace culture.

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Job Objective

• To proactively manage customer relationships across assigned accounts, ensuring successful onboarding, adoption, value realization, and ongoing satisfaction with Bluechip’s solutions.
• The role serves as a trusted advisor to customers, aligning business needs with product capabilities while driving retention and growth.

Key Duties & Responsibilities

• Serve as the primary point of contact for assigned customers throughout the customer lifecycle
• Lead customer onboarding, solution adoption, and post-implementation success activities
• Build strong, trusted relationships with customer stakeholders and decision-makers
• Understand customer business goals and align Bluechip solutions to measurable outcomes
• Conduct regular check-ins, business reviews, and success planning sessions
• Track product usage, customer health metrics, and adoption trends
• Identify risks, issues, and opportunities early and proactively manage escalations
• Collaborate with Divisional Heads and Support teams to resolve issues and improve customer experience
• Capture customer feedback and advocate for enhancements or improvements internally
• Support renewals, upsell, and cross-sell opportunities in collaboration with Sales
• Ensure customers achieve maximum value from Bluechip’s solutions.

Key Performance Indicators (KPIs)

• Customer retention and renewal rate
• Customer satisfaction score (CSAT ≥ 4.2/5)
• Product adoption and usage metrics
• Time-to-value and onboarding success rate
• Number of escalations resolved within SLA
• Net Revenue Retention (NRR) and expansion support.

Education & Qualifications

• Bachelor’s degree in Business, IT, Engineering, or a related discipline
• Professional certifications (Customer Success, Project Management, Agile, or IT-related) are an advantage
• 3–5 years of experience in Customer Success, Account Management, Consulting, or similar client-facing roles
• Experience working with enterprise or B2B customers in Technology, FSI, Telecoms, or similar environments.

Knowledge & Competencies:

• Strong understanding of customer success frameworks and lifecycle management
• Knowledge of enterprise software or business application solutions
• Familiarity with business processes, KPIs, and value measurement
• Understanding of change management and customer adoption strategies.

Skills:

• Excellent stakeholder management and relationship-building skills
• Strong communication, presentation, and facilitation abilities
• Ability to translate customer needs into actionable insights and solutions
• Problem-solving and analytical thinking
• Strong time management and ability to manage multiple customer accounts.

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Key Responsibilities

• Administer and support Red Hat Linux, Solaris, and Oracle Linux systems.
• Handle OS installation, configuration, patching, and troubleshooting activities.
• Implement and manage virtualization technologies in the environment.
• Configure and support clustering for high availability and fault tolerance.
• Perform user and group account management in line with security policies.
• Monitor server health: disk space, CPU, memory, network usage, and concurrent logins.
• Conduct scheduled backups and ensure compliance with company policies.
• Provide remote and on-site OS support for critical deployments.
• Liaise with vendors to resolve hardware and software issues.
• Ensure system hardening and assist the security team with audits and remediation.
• Lead technology refresh projects within the infrastructure domain.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 8 years of post-NYSC experience in Unix/Linux system administration.
• Strong knowledge of Red Hat, Solaris, and Oracle Linux operating systems.
• Solid experience in virtualization platforms (e.g., VMware, KVM).
• Familiarity with enterprise clustering, storage, and backup systems.
• Demonstrated experience working in Telco or Tech industry environments.
• Strong troubleshooting and performance tuning skills.
• Industry certifications (e.g., RHCSA, RHCE) are highly desirable.

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Job Objectives

• To independently manage business analysis activities for defined projects or workstreams.
• Engage directly with business stakeholders, perform full lifecycle requirement analysis, support solution design, and ensure documentation is complete and accurate.

Key Duties / Responsibilities

• Lead requirement gathering sessions and workshops with clients or internal teams
• Develop and maintain BRDs, FRSs, use cases, user stories, process models, and data maps
• Validate requirements with technical teams and business stakeholders
• Perform gap and impact analysis for change requests or enhancements
• Facilitate solution walkthroughs and sign-off meetings
• Ensure traceability of requirements from initiation through testing
• Contribute to UAT planning, coordination, and results validation
• Identify risks, issues, and dependencies and escalate as needed
• Support continuous improvement by proposing enhancements to existing business processes.

Key Performance Indicators

• 90% of BRDs/FRSs approved without major revisions
• ≤ 2 requirements reworked after development hand-off
• 95% Timeliness of documentation delivery
• 3% of UAT defect rate traced back to unclear requirements
• 4.2 out of 5 Stakeholder satisfaction from feedback surveys
• 95% Documentation completeness and adherence to standards.

Qualification/ Certifications

• Bachelor’s Degree in Business, IT, Engineering, or related discipline
• Professional certification (e.g., CBAP, PMI-PBA, or Agile-related) is preferred
• Demonstrated experience working on structured projects in FSI, Telecoms, or enterprise environments
• Minimum experience: 3-5 years of work experience.