Business Analyst at Bluechip Technologies Limited

Job Objectives

• To independently manage business analysis activities for defined projects or workstreams.
• Engage directly with business stakeholders, perform full lifecycle requirement analysis, support solution design, and ensure documentation is complete and accurate.

Key Duties / Responsibilities

• Lead requirement gathering sessions and workshops with clients or internal teams
• Develop and maintain BRDs, FRSs, use cases, user stories, process models, and data maps
• Validate requirements with technical teams and business stakeholders
• Perform gap and impact analysis for change requests or enhancements
• Facilitate solution walkthroughs and sign-off meetings
• Ensure traceability of requirements from initiation through testing
• Contribute to UAT planning, coordination, and results validation
• Identify risks, issues, and dependencies and escalate as needed
• Support continuous improvement by proposing enhancements to existing business processes.

Key Performance Indicators

• 90% of BRDs/FRSs approved without major revisions
• ≤ 2 requirements reworked after development hand-off
• 95% Timeliness of documentation delivery
• 3% of UAT defect rate traced back to unclear requirements
• 4.2 out of 5 Stakeholder satisfaction from feedback surveys
• 95% Documentation completeness and adherence to standards.

Qualification/ Certifications

• Bachelor’s Degree in Business, IT, Engineering, or related discipline
• Professional certification (e.g., CBAP, PMI-PBA, or Agile-related) is preferred
• Demonstrated experience working on structured projects in FSI, Telecoms, or enterprise environments
• Minimum experience: 3-5 years of work experience.