Latest Jobs at Jubaili Agrotec Limited

Job Summary

• We are looking for a detail-oriented Data Collection Clerk to manage and execute data collection activities.
• This role involves gathering, organizing, and validating data from various sources to support research and analysis efforts.
• The ideal candidate will have strong organizational skills and a meticulous approach to data handling.

Key Responsibilities

Data Gathering:

• Collect data from primary and secondary sources, including surveys, and databases.
• Ensure data is collected accurately and in accordance with predefined protocols and methodologies.

Basic Analysis:

• Assist in generating simple reports and summaries based on data.
• Support the analysis of data trends and patterns under the guidance of senior analysts

Data Entry and Daily Routine:

• Input collected data into Excel sheets or spreadsheets, maintaining high levels of accuracy and consistency.
• Organize and store data files in an orderly manner for easy retrieval and analysis.
• Review data for completeness, accuracy, and relevance.
• Perform daily checks and validations to identify and rectify any data discrepancies or errors.

Reporting:

• Assist in preparing preliminary reports or summaries based on the collected data on daily basis.
• Provide support in analyzing data to identify trends and patterns.
• Follow ups:
• Work with sales teams to explain their data rations on daily basis.
• Communicate any data collection issues or improvements to relevant stakeholders.

Qualifications

• Education: University diploma or equivalent; an Associate's degree or coursework in Data Management, Research, or a related field is a plus.
• Experience: 0 - 2 years of experience in data collection, research, or a similar role. Internships or relevant academic projects are beneficial.

Skills:

• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Excel, Google Sheets, or other data entry tools.
• Basic understanding of data collection methods and practices.
• Good communication skills and the ability to work effectively in a team.
• Experience with data management software or databases is a plus.

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Responsibilities

• Making outbound calls to customers
• Sending emails for In/outbound calls (customers' complaint) to concerns party and ensure all complains are resolve appropriately
• Follow up with customers on complains resolution
• Document and record all in/outbound calls
• Prepare KYC reports for sales representative and follow with KYS progress report
• Update new account online via the customer card platform
• Attending to salesmen enquiries on KYCs & providing them necessary document on customer data based on request
• Follow up with sales rep via phone /email on missing customer contact and update on the work excel sheet
• Regular extraction of customer data online to update KYC template in case of any changes done by either forecast team or sales coordinators
• Providing necessary customer’s document for litigation

Requirements

• First Degree (HND/B.Sc.) in any discipline
• Excellent verbal and written communications skills with attention to details
• The candidate must have at least 1– 2years relevant working experience
• Knowledge of MS Office (Excel, word and PowerPoint etc.)
• Ability to understand customer’s needs & resolve issues related to customer’s complaint
• Fluent in speaking of English & Yoruba.