Jobs at Glovo

Q-Commerce is the second biggest category inside Glovo and we are currently building a strong Local team in order to re-invent how consumers buy their groceries and any other product in their city making it more convenient and easy than ever before.

As Darkstore Business Lead in our Dark Stores, you will be responsible for ensuring seamless operational efficiency, optimizing processes, and leading initiatives to enhance store performance, inventory accuracy, and fulfillment speed to deliver an exceptional customer experience.

THE JOURNEY

• Launch groceries retail stores in your city from scratch
• Manage, control and direct Groceries retail stores and continuously improve i) functionality ii) service level in order to achieve our Customer Experience goals while being obsessive about iii) growth
• Manage staffing plans, schedules, quality initiatives, process change initiatives, and other initiatives necessary to enable the Operations plans.
• Manage a team of Supervisors with responsibility for each shift within a very fast-paced/ time-critical and demanding environment.
• Set the requirements and expectations for Retail store Managers, Supervisors and Pickers.
• Measure performance through metrics, providing feedback, and holding Retail store Managers and supervisors accountable for their performance and the performance of their teams.
• Be proactive and ensure that best practices are shared across all Retail Stores and shifts.
• Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps...) to create and implement initiatives that will deliver growth of the retail stores
• Supervise the maintenance of the working environment ensuring health and safety standards across your stores.
• Achieve stock accuracy targets.
• Continuously measure and evaluate the departmental goals and all work processes, available daily labor and daily production goals.
• Improve quality and eliminate errors, reducing business costs.
• Manage and report main KPIs on a weekly basis.
• Perform administrative duties, and additional functions, as needed and determined by management
• All while delivering positive P&L results

WHAT YOU WILL BRING TO THE RIDE

• An impressive track record in a high-volume, fast-paced grocery chain, distribution or logistics environment
• 3-5 years of experience in retail, managing multidisciplinary teams
• Fluency in local language and English
• Proficiency with SQL
• Working knowledge of Six Sigma tools and Lean techniques is preferred
• An empathetic, inclusive and curious attitude

go to method of application »

We are one of the fastest growing startups in Europe and the way we want to grow is making every city profitable!  To reach this goal, we need a 360, analytical, and results-driven person to take ownership of our Finance & Strategy function in Nigeria At Glovo,  we work hard and we love what we do. If you are a problem-solver person with a 100% hands-on attitude, looking for an energizing work environment with big ideas we’d love to have you on our team!

THE JOURNEY

• Be the General Manager's right-hand in any strategic and financial decision
• Define jointly with the General Manager the long-term goals of the country
• Set and review quarterly country and department targets based on long-term goals
• Implement current corporate strategy throughout the annual planning cycle both at country and city level
• Work with cross-functional teams (operations, marketing, finance, procurement, and commercial) to ensure a profitable and flawless execution, and to develop profitability analysis for new ideas/businesses
• Study the viability - reports of investments/projects, strategic reorientation, etc
• Lead cross-functional projects to improve profitability
• Analyze business performance and measure KPIs, identifying issues and potential improvement opportunities
• Prepare and present monthly, quarterly, and annual finance and accounting reports and analyses (P&L and BS).
• Work closely with Global Finance Teams (Billing, Treasury, Accounting, etc) to solve any day-to-day issues and ensure 100% satisfaction of Nigeria’s customers, partners, and couriers in any topic related to finance
• Manage treasury function and ensure optimal cash flow
• Coordinate the preparation of Financial Statements
• Lead the relationship with third parties: external auditors, administrations, external consultants,
• Analyze procedures and external audit - Contributing to the continuous improvement of the processes promoting solutions to possible problems detected and reducing manual tasks
• Optimize the fiscal policy of the company: VAT tax knowledge, IIBB Multilateral Agreement
• Report to the General Manager with a dotted line to the African head of Finance & Strategy

WHAT YOU WILL BRING TO THE RIDE

• 6-10+ years of work experience in consulting, investment banking, audit, or corporate finance within a leading company providing teams with the necessary data to make the right decisions & leading major projects 
• Strong working knowledge in manipulating and presenting quantitative data (Excel, Google Spreadsheets, etc.), ability to build flexible and comprehensive reporting templates
• Advanced English
• Strong analytical skills, goal-oriented, and teamwork
• Hands-on and autonomous
• Advanced accounting and finance knowledge
• Ability to influence stakeholders in order to help achieve your goals