Job Vacancies at Finosell Inc

About the job

• Finosell is looking to hire a Customer Support manager to assist our customers with technical problems when using our products and services.

RESPONSIBILITIES

• Respond to customer queries in a timely and accurate way, via phone, email, or chat
• Guiding product users through features and functionalities.
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update customer's accounts and internal databases with information about technical issues and useful discussions with customers
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share re with our Product and sales teams

REQUIREMENTS AND SKILLS

• Experience as a Customer Support Specialist
• Familiarity with our industry is a plus
• Experience using help desk software and remote support tools
• Excellent communication and problem-solving skills

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• Finosell is looking for a detail-oriented individual to join its team as a Product Manager Intern.
• As a Product Intern, you will have the opportunity to work dosely with our product management team to help develop and launch new products and features.

RESPONSIBILITIES

• Support product managernent team in prioritizing and managing the product backlog
• Assist the product rnanagement team in tracking and analyzing key perforrnance rnetrics to assess product success
• Collaborate writh the design team to create wirefrarnes and rnockups for new product features
• Assist in conducting rnarket research and competitive analysis to identify new product opportunities
• Help create and rnaintain product roadrnaps, ensuring alignment with company goals and objectives
• Assist in conducting user tests and gathering feedback to inform product development decisions

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• Finosell is seeking to hire a detailed oriented individual to join its team as a Frontend Developer Intern.
• As d Frontend Developer Intern, you will be expected towork closely with other developers and designers to ensure  a seamless and visually appealing user experience.

RESPONSIBILITIES

• Team up with the design team to turn wireframes and visual designs into a vvorking product.
• Assist in the design and implementation of user-facing features using HTML CSS, and Javascript
• Optimize web pages for maximum speed and scalability.
• Cornmunicate and collaborate vvith Other team members to ensure the successful delivery of projects
• Stay up-to-date w.'ith the latest front-end technologies, trends, and best practices.
• Assist in the creation of docurnentation and user guides

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• Finosell is seeking to hire a highly motivated individual to join its team as a Backend Developer Intern.
• As a Backend Developer Intern, you will work closely with our experienced developers to assist in the development and maintenance of our backend systems.

RESPONSIBILITIES

• Collaborate with the development team to assist in the design, implementation, and maintenance of backend systerns
• Work together with frontend developers to integrate backend functionality with the user interface
• Assist in database design and optimization
• Conduct unit tests and support integration testing efforts
• Stay current with industry trends and emerging technologies, making recommendations for improvements or enhancements to existing systems or processes
• Maintain documentation for backend systems, including development environment setup, deployment procedures, and code documentation