Customer Support Manager at Finosell Inc August, 2023

Oops! It seems this job from Finosell Inc has expired
View current and similar jobs below

- Customer Support Manager at Finosell Inc
- View Jobs in Banking / Financial Services / View Jobs at Finosell Inc
Posted: Aug 29, 2023

Deadline: Not specified
- Save
- Email
- @gmail.com
- @yahoo.com
- @outlook.com
A financial and business management App for business owners and individuals. Finosell is an automated escrow solution for online payments without third party involvement, an app built to secure your money from commerce scams.

Customer Support Manager
- Job Type Full Time , Remote
- Qualification BA/BSc/HND
- Experience
- Location Lagos
- Job Field Customer Care, Success and Service
About the job
- Finosell is looking to hire a Customer Support manager to assist our customers with technical problems when using our products and services.
RESPONSIBILITIES
- Respond to customer queries in a timely and accurate way, via phone, email, or chat
- Guiding product users through features and functionalities.
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update customer's accounts and internal databases with information about technical issues and useful discussions with customers
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share re with our Product and sales teams
REQUIREMENTS AND SKILLS
- Experience as a Customer Support Specialist
- Familiarity with our industry is a plus
- Experience using help desk software and remote support tools
- Excellent communication and problem-solving skills
Check how your CV matches this job

Method of Application

Interested candidates should send their CVs to Info@finosell.com using the Job title as the subject of the mail.

Build your CV for free. Download in different templates.
Apply Now
Share
- Save
- Email
- Report
Get new Customer Care, Success and Service jobs like this on Telegram.Subscribe on Telegram
Send your application

Your Name Your Email Your Phone Number Your Current Location Subject of your Application Your cover letter
Attach your CV/Doc

Back To Home
View Current Vacancies at Finosell Inc

Related Companies Hiring Now

Career Advice

Lagos vs. Abuja: How Job Opportunities Compare This article gives you a direct comparison between the jobs in Lagos and Abuja based on different metrics.
Average Salaries in Nigeria in 2026 This guide brings together the average salary in Nigeria based on recent 2026 salary benchmarks. Salaries are listed by industry, experience level and city to give jobseekers, employers and HR professionals a more useful picture of salary levels in Nigeria in 2026.
The 2026 / 2027 Nestlé Nigeria Community Scholarship This scholarship is open exclusively to indigenes or residents of Agbara, Abaji, Manderigi, Obafemi Owode and Sagamu.
Top Hiring Mistakes Nigerian Employers Make and How Recruitment Agencies Help In this article, we'll explore the most common hiring mistakes Nigerian employers make and how recruitment agencies solve them.

View All Career Advice

Send this job to a friend

Did you notice an error or suspect this job is scam? Tell us.

Customer Support Manager at Finosell Inc

Customer Support Manager

Method of Application

Send your application

Related Companies Hiring Now

Career Advice

Send this job to a friend

Did you notice an error or suspect this job is scam? Tell us.

Customer Support Manager at Finosell Inc

Customer Support Manager

Method of Application

Send your application

Related Companies Hiring Now

Career Advice

Subscribe to Job Alert