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  • Posted: Aug 23, 2021
    Deadline: Not specified
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    Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer web browser.
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    Customer Engineer Intern - Services

    Job number: 1135050
    Profession: Consulting Services
    Role type: Individual Contributor
    Employment type: Internship

    Job Description

    • At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way.
    • You’ll be empowered to build community, explore your passion, and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
    • The internship is designed not only for you to do great work with the opportunity to learn and grow, but to experience our culture full of diverse community connection, executive engagement, and memorable events.  
    • Imagine yourself as a Microsoft intern. Join Microsoft today and help us innovate and shape the business of tomorrow.
    • We’re a company of learn-it-alls rather than know-it-alls and our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Does this sound like you? Learn more about our cultural attributes.   

    Role Description
    Applications to these opportunities are considered for all available Services intern roles, including but not limited to, the role described below:

    Customer Engineer Overview:

    • Customer Engineers (CE) deliver unique value by supporting cross-industry customers (Enterprise, Government, Education, etc.) as technical advisors, and drive customer productivity through increased consumption of Microsoft technologies.

    Responsibilities

    • Cultivates relationships and credibility through strong technical delivery, implementation, remediation, migration, and supportability.
    • Develops rapport with customers and the virtual account team (VAT) to manage customer expectations and realize customer business objectives.
    • Identifies trends in customer and partner technical implementations and communicates. delivery opportunities to local stakeholders.
    • Need to be willing to travel 50-90% due to customer requirements for onsite service.  
    • Travel may be reduced due to local or national public health and safety standards.  

    Qualifications

    • Currently pursuing or have completed Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field.
    • Demonstrated self-learner, seeks information about the underlying needs of customers, and builds customer/partner relationships.
    • Professional certifications (SharePoint, Windows, MCITP, etc.) are desired.  
    • At least one year of experience with VB, C/C++/C# and/or XM.
    • Displays strong stakeholder and relationship management across senior leaders, partners, and customers.
    • Excellent verbal and written communication, analytical and presentation skills.

    go to method of application ยป

    Cloud Solution Architect - Digital & Application Innovation

    Job number: 1131988
    Profession: Customer Success
    Role type: Individual Contributor
    Employment type: Full-Time
    Travel: 25-50 %

    Responsibilities

    • As a Cloud Solution Architect, your understanding of the customers' overall applications portfolio, IT and business priorities, and success measures will help you to recommend integration strategies, architectures, platforms, and application infrastructures based on best practices on Microsoft Azure.
    • Apply technical knowledge and customer insights to create a modernization roadmap. Design solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Application Development and DevOps technologies (e.g. App Service, containers, serverless, event-driven and microservice architectures, etc.) as appropriate.
    • Ensure all solutions exhibit high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment.
    • Develop deep relationships with key customer IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates. To achieve this, lead the execution of technical engagements such as Technical Briefings, Proof of Concepts, Architectural Design Sessions, and Hackathons.
    • Be the Voice of the Customer; share insights and best practices, and connect with Engineering teams to remove key blockers, drive platform evolution and share best practices.
    • Assess the Customers' knowledge of Azure platform and overall cloud readiness to help customers develop the technical skills & expertise they need to succeed. Develop a structured learning/enablement plan and ensure its delivery through partners.
    • Be inclusive and collaborative in your work practices, driving teamwork and working with virtual teams across functions & geographies.
    • Be an Azure Platform evangelist with customers, partners and external communities.
    • Be a learn-it-all and apply a growth mindset, with a belief that your skills can always be improved through honest reflection and persistent effort. Understand and keep up to date with technology trends and opportunities.

    Qualifications
    Technical Expertise:

    • Enterprise-scale technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management. Subject matter expertise in one or more of the following:
    • Application development platforms on public clouds and/or Azure including development frameworks and languages.
    • Scalable architectures using API management, serverless technologies, container orchestration (e.g. Kubernetes, Red Hat OpenShift, AKS etc.), microservice frameworks, Azure App Service, etc.

    Relationship Building:

    • Ability to build deep technical relationships with senior IT executives and developers in large or highly strategic accounts. Experience in managing various stakeholder relationships to get consensus on solution/projects.

    Problem Solving:

    • Ability to solve customer problems through applications development and cloud technologies.

    Collaboration and Communication:

    • Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. Ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects. Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, IT management, Engineers).

    Education:

    • Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field or equivalent experience.

    Method of Application

    Use the link(s) below to apply on company website.

     

    Note

    • Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    • We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form
    • Visit our Careers FAQ Page to learn more about the interview process and answers to commonly asked questions.

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