Current Job Placements at Kwik Delivery

Who You Are

• You are an unconventional adaptable capacity development specialist who can administer capacity development methodologies to fill up skill gap and produce high performing personnel.
• A process-oriented, data driven and agile trainer who has a knack for getting things done.
• A change agent and influencer, a great communicator, creative and problem solving individual.
• You possess interpersonal skill and you are research oriented.
• You must be tech savvy, having ability to learn fast and also comfortable with different technology platforms.

What You'll Do

• Identify training and drive suitable initiatives across the core business KPIs
• Drawn an overall training and scalable development plan that addresses the need and expectation of the business.
• Analyze and review business processes and ensure updated training on every process change
• Interphases with tech team and lead user experience test before deployment
• Develop the SOPs in collaboration with the operations team
• Develop different end to end training materials.

What You'll Bring

• BA / B.Sc Degree in Social Sciences, equivalent practical experience.
• 2+ years of experience in designing and executing training program.
• Excellent communicator, strong in writing, record keeping.
• Ability to take initiative and be flexible in a constantly-changing work environment.
• Strong knowledge of Microsoft Office tools

Life at ADT

• Join a diverse, passionate & driven team of all backgrounds
• Casual work environment
• Comprehensive health benefits to fit your needs
• Competitive salary

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What You'll Do

• Ensure compliance to all Kwik order fulfilment policies and procedures.
• Adherence to appropriate order flow and SLAs.
• Communicate with all interfacing team and customers in a professional and concise manner.
• Manages customers order from end to end.
• Track and report order statuses while making sure orders ship are without issue.
• Research and resolve chargebacks from customers to prevent future occurrences.
• Overall proactive approach to work by taking ownership of tasks, moving forward as appropriate to meet deadlines and objectives.

Who You Are

• You must be process driven, good in time management, critical thinking, organise and customer centric
• An excellent communicator and a great work ethics
• Ability to multi-task and work under pressure, being resolutive and self-motivated
• A good team player with analytical skill
• You are tech savvy and have feel comfortable using technology on daily basis
• You will make sure that our amazing services are available and perfectly executed to our customers conveniently and seamlessly.

What You'll Bring

• B.A / B.Sc or equivalent practical experience.
• 2+ years of order management or supply chain operations experience to ensure on-time delivery
• Experience in customer service and communication skill
• Ease of use of Microsoft Office and variety of tech platforms

Life at ADT

• Join a diverse, passionate & driven team of all backgrounds
• Casual work environment
• Comprehensive health benefits to fit your needs
• Competitive salary.