Jobs at MTN Nigeria

Description

• Provide governance for all managed service vendors/Towerco in the region across different technologies supported.
• Manage activities of CSEs and ensure smooth operations in the region
• Act as high-level support for resolution and closure of critical service performance issues.
• Problem management to eliminate repetitive failures and guarantee QoS
• Drive contractual obligations to KPIs (MTTR, Planned Preventive Maintenance, Service Acceptance, Spares Utilization Management)
• Carry out periodic audit of MSAN nodes/RDLU to ensure they are optimal.
• Govern ATP process and ensure all changes on enterprise network are captured on the database.
• Provide business intelligence using data analytics from field, vendor, and Performance reports.
• Review and verify all reports submitted by Vendors/Towerco on a weekly basis.
• Supervise all planned network expansions, service migrations, modernization, and optimization activities in the region.
• Review and verify all proforma invoices submitted by vendors/Towerco
• Co-ordinate regional change request management and provide relevant information to all stakeholders.

Requirements
Education:

• First Degree in Engineering or Science related discipline
• Numerical/data analysis skills.

Experience:
3 - 7 years of experience which includes:

• Minimum of 3 years’ working experience in data processing, data analysis, and data presentation space/field
• Proficiency in the use of Microsoft Excel, Power BI, SQL or related database management application and MS Power Point
• Good customer and service management experience including stakeholders engagement, vendor management, problem management, data analytics using visualizations.
• Good knowledge of IP and data networks, and performance KPIs.

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Description

• Review legal cases, petitions and internal matters requiring legal input/perspective, consult with all relevant parties, advise on case/petition/legal related matter, provide recommendation on course of action and effectively take appropriate and approved action in accordance with the rules and regulations of MTNN.
• Draft legal agreements and review all relevant documentation supporting contracts for authenticity and validity, advising on company contracts relating to supplier agreements.
• Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.
• Settle legal issues between MTNN and 3rd parties, assisting in managing liquidations and disputes.
• Carry out legal (administrative) services work including liaison/correspondence with external bodies and organizations, conducting due diligence in structuring of deals relating to commercial transactions.
• Administer controls to ensure compliance with statutory and regulatory requirements and effectively integrate ethics, compliance and preventive law efforts, ensuring MTNN activities are compliant with laid down laws and governing regulations/statutes.
• Conduct proactive prevention of litigation, ensuring legal processes and services are effective and efficient in line with defined and approved design and rules.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Requirements
Education:

• First Degree in any relevant discipline
• LLB and BL
• Fluent in English.

Experience:
6 - 13 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
• Experience working in a medium to large organization 
• Litigation and commercial experience
• Experience in handling and negotiating funding
• In depth experience and understanding of the Nigerian framework.

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Description

• Execute the nominal radio coverage and capacity rollout design for the whole Network.
• Carry out detailed Radio Frequency design to conform to the nominal rollout plan.
• Monitor and analyze network performance and configuration to ensure KPI’s are in conformance with targets.
• Continuously analyze traffic, utilization and subscriber growth in order to foresee needs for capacity expansion.
• Review, prepare and load cell data for integration of sites into the network.
• Evaluate, verify and supervise the planning of MTNN radio networks by managed service vendor(s).
• Test newly integrated sites for performance and perform necessary network adjustment for optimal network performance post integration.
• Support the RF Business Planning Manager by providing field sensitive feedback to the nominal rollout.
• Collaborate with other departments within Network Group.
• Handle Local network queries raised by the customer operations team in assigned/designed region(s)
• Collaborate with Managed service vendor(s) in planning, designing, optimizing and maintaining MTNN radio network.

Requirements
Education:

• First Degree in Electrical / Electronics or Telecommunications Engineering or related discipline
• Fluent in English.

Experience:
3 - 7 years of experience which includes:

• Experience working in a medium-sized organization
• Experience with a GSM or Wireless Telecom operator
• Experience working on 3G/4G/5G
• Experience with Ericsson, Huawei and ZTE equipment will be desirable.

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Description

• Design, develop and maintain software systems
• Write software solutions that meet product requirements and improve the stability and security of solutions
• Responsible for the administration of In-House and Vendor supplied applications
• Investigate and resolve defects found in software solutions
• Support teammates with technical details required to complete their tasks and review code when requested
• Carry out technical testing of patches
• Setup and execute technical test plans for application changes, new deployment and upgrades
• Timely Data Provisioning, Accuracy and Management
• Design, implement and maintain ad-hoc reports using implemented systems
• Administration of user security and access levels
• Keep all application documentation always updated
• Monitor application performance and resolve any performance issues
• Contribute to the development, maintenance and periodic testing of disaster recovery plans ensuring business continuity for all critical applications
• Interface with third party companies to ensure appropriate and effective communications are in place for all stakeholders including ensuring escalation routes are clear and well managed.
• Provide comprehensive support to internal customers, achieve resolution to outstanding problems or issues
• Provide regular updates on request and other escalated issues to all the stake holders and produce regular management report
• Responsible for User Requirements analysis and implementation

Requirements
Education:

• First Degree in Computer Science / Engineering or a related field.
• Fluent in English.

Experience:
3 - 7 years of experience which includes:

• 3+ years of professional software development experience
• Professional experience with Blazor/ReactJS, ASP.NET Core, .NET Framework & C#
  • C# >= 3 years
  • .NET Framework >= 3 years
  • .NET Core 3.1 >= 2 years
  • .NET 5 & 6 >= 2 years
  • MVC >= 3 years
• Comfortable with Git source control
• Oracle PL/SQL Proficiency and relational databases
• Basic XML & UNIX
• Advance knowledge of IIS.