Jobs at VIS Ideal Concept Limited

Job Summary

• As we scale our operations, we are seeking a seasoned and detail-oriented Client Service Executiveto lead our operations with integrity, accuracy, and strategic insight.

Responsibilities

• Understanding client needs and offering solutions and support
• Communicating and coordinating with internal departments to ensure client needs are fulfilled effectively
• Answering client inquiries and providing appropriate solutions or responses
• Maintaining a high level of professionalism with clients and working to establish a positive rapport.
• Tracking and maintaining records of client interactions, transactions, comments, and complaints
• Generating sales leads that develop into new customers
• Identifying and assessing clients’ needs to achieve satisfaction
• Collecting and analyzing client feedback to improve services
• Developing and managing client portfolios
• Maintaining updated knowledge of company products and services
• Resolving product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

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Job Summary

• As we scale our operations, we are seeking a seasoned and detail-oriented Male Janitor Supervisor to lead our Operations with integrity, accuracy, and strategic insight.
• We are a trusted advisor for brands in Nigeria, providing expert guidance to create and maintain clean and enjoyable environments for our clients.

Responsibilities

• Assign tasks and duties to janitorial team members
• Monitor team performance and provide guidance and feedback
• Inspect premises regularly to ensure tasks are properly completed
• Respond to any janitorial emergencies
• Manage cleaning supplies stock, placing orders when necessary
• Ensure compliance with health and safety regulations
• Train team members in job duties, safety procedures and company policies
• Address any complaints or issues in a timely and effective manner.

Requirements

• Candidates should possess an HND / B.Sc with 2 - 10 years of work experience.