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  • Posted: Sep 17, 2025
    Deadline: Not specified
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  • VIS Ideal Concept Limited is a dynamic and fast-growing player in the real estate, property development, and facility management space.
    Read more about this company

     

    Client Service Executive

    Job Summary

    • As we scale our operations, we are seeking a seasoned and detail-oriented Client Service Executiveto lead our operations with integrity, accuracy, and strategic insight.

    Responsibilities

    • Understanding client needs and offering solutions and support
    • Communicating and coordinating with internal departments to ensure client needs are fulfilled effectively
    • Answering client inquiries and providing appropriate solutions or responses
    • Maintaining a high level of professionalism with clients and working to establish a positive rapport.
    • Tracking and maintaining records of client interactions, transactions, comments, and complaints
    • Generating sales leads that develop into new customers
    • Identifying and assessing clients’ needs to achieve satisfaction
    • Collecting and analyzing client feedback to improve services
    • Developing and managing client portfolios
    • Maintaining updated knowledge of company products and services
    • Resolving product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

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    Method of Application

    Interested and qualified candidates should send their CV and a brief cover letter to: careers@visideal.com.ng 

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