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  • Posted: Apr 9, 2024
    Deadline: Not specified
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    International Breweries Plc was incorporated in December 1971 by its founder and first Chairman, Dr. Lawrence Omole under the name International Breweries Limited. The Company commenced production of its flagship product Trophy Lager in December 1978 with an installed capacity of 200,000 hectoliters per annum. Following the increasing demand for its produ...
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    CIC Agent

    The key purpose of the role is to maximize sales by taking orders via telephone and or digital channels while providing a link between customers and company.

    Key Outputs and Responsibilities: KPIs

    • Volume KPIs (Beer, Focused brand, Malt), CIC Productivity KPIs (Plan Adherence, Contactability, Effectiveness, Coverage, Zero Purchase customers).

    Take Orders & Promote Products:

    • Record Orders.
    • Promote Products in support of the district promotions plan.
    • Influence Specific district-based volume target.

    Handles Customers Queries & Complaints:

    • Process Customers Complaints.
    • Minimize full beer returns.
    • Adhere to Beer Quality standards and procedures.
    • Manage Internal customer processes.

    Work In Teams:

    • Contribute to Teams and Self development.
    • Communicate effectively in the workplace.

    Profile: Education

    • Minimum of bachelor's degree in business related field.
    • Related Certification is an additional advantage.

    Experience:

    • Two or more years in a similar role.

    Key Attributes and Competencies:

    • Creativity and innovation.
    • Verbal ability.
    • Good interpersonal skills.
    • High level of energy.
    • Good Excel Skills & Experience using Digital Applications.
    • Speaks English and other local dialect.
    • Sales Capability.
    • Clear Communication.
    • Multilingual.
    • Salesforce and SAP proficiency.
    • Excel, PPT, Word proficiency.
    • Problem Solving/Analytical Thinking.
    • Adaptability, Process Adherent, Spirited.
    • Fast Paced, High Pressure, Multiple Stakeholders Management.

    go to method of application ยป

    Packaging Operator

    The key purpose of this role is to safely operate and maintain defined Packaging equipment (Filling and labelling process areas which have a bigger business impact on cost and consumer quality) and related process to achieve optimal effectiveness.

    Key outputs and responsibilities:

    Operating and Process Control

    • Operating equipment in Packaging process areas according to VPO standards 
    • Constantly reviewing process performance against target, and recording short stops and correcting any out of controls using the VPO tools
    • Recording waste and movement of product on the appropriate documentation or information systems. Review trends to identify & resolve problems

    Maintenance of Plant and Equipment

    • Carrying out autonomous operations as defined for the process areas. 
    • Identify defective plant, and report these through to the Process Artisan or Team Leader to assist with resolution.
    • Assisting the Process Artisan/Machine specialist in executing running repairs on shift.

    Quality Control and Analysis

    • Carrying out the required quality checks and analyses and recording the results on the appropriate information system.
    • The list of quality checks to be executed is contained in the work instructions.
    • React to the results using the VPO tools supplied

    Communication

    • Actively participate in shift meetings, asking questions to test understanding and contributing suggestions. Making use of the action logs to record issues, problems and improvement opportunities.
    • Fully understand the team Dream and contribute to achieving it. 
    • Make use of relevant communication media (e.g. shift logbook) to stay informed and inform others of issues.
    • Complete required hand over to incoming shift team members, ensuring the issues relating to plant performance, quality and maintenance are communicated.

    Problem Solving

    • Where problems occur, use the VPO problem solving tools to resolve and record the issues.

    Profile:

    • Minimum OND or equivalent in Engineering
    • 2 years’ Experience within a packaging FMCG industry
    • Prepared to work shifts
    • The main role is to apply core competencies to achieve optimum plant and process performance.
    • Manage a process area according to VPO principles and standards        
    • A logical, analytical problem solver who can operate in an unstructured environment.
    • A team player (prepared to communicate, listen and assist)

    Method of Application

    Use the link(s) below to apply on company website.

     

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