Job Roles at Field Intelligence

Job description

• Field is looking for a seasoned professional for a management-track, full-time Chief Operating Officer role leading and developing teams. Strong leadership and strategic thinking are essential.

Key responsibilities

Data-driven strategy development and implementation with each department

• Lead data strategy across Growth, Credit, Supply Chain, Customer Success, and Product departments
• Ensure successful use of data in departmental planning, problem solving, and reporting
• Lead training and capacity development across departments
• Collaborate with the Finance to develop investment plans for new initiatives, including inventory investment case development, monitoring, and reporting

Data productization and monetization

• Work with external stakeholders to define requirements and deliver data products and services
• Coordinate across Product and Data teams

Collaboration with Data Team

• Stakeholder or owner for upstream pipeline, process, database improvement plans
• Development of analytics team
• Primary stakeholder in improvement of data tools and processes

Qualifications

• 10+ years experience
• Bachelors or Masters degree
• Both prior management consulting and operator experience preferred
• Demonstrated quantitative reasoning and written communication skills
• Expertise in Excel/Sheets and SQL
• Excitement for healthcare, technology including AI, emerging markets, and working in a fast-paced setting with diverse teams

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Responsibilities

• Program Strategy & Coordination: Assist in designing and implementing strategies for Field's programs to ensure smooth execution and measurable impact.
• Stakeholder Management: Build and maintain relationships with government agencies, donors, implementing partners, and private sector stakeholders.
• Technical & User Coordination: Serve as the bridge between stakeholders and technical teams (engineering, support, and product development) to ensure alignment on goals, expectations, and challenges.
• Meeting & Documentation: Attend and document key meetings with users, government partners, and donors, ensuring clear communication of objectives and outcomes.
• Data & Research Support: Design and manage data collection activities, including surveys, field research, and user testing, to generate insights for program improvement.
• Training & Capacity Building: Organise and support training sessions, including logistics, content development, and facilitation of workshops.
• Process & Workflow Improvement: Identify operational challenges and recommend solutions to optimise program workflows and execution.
• Compliance & Reporting: Ensure programs meet donor and regulatory requirements, contributing to high-quality reports, trackers, and presentations.
• Other Responsibilities: Support additional tasks as needed within the digital products and implementation teams.

Qualifications

• A Bachelor’s degree in Public Health, Health Informatics, Supply Chain Management, Information Systems, or a related technical field (Master’s preferred).
• 2+ years of experience in project coordination, program management, or public health initiatives.
• Strong professional communication skills, with the ability to engage and influence stakeholders at multiple levels.
• Excellent writing skills for reports, data-driven materials (spreadsheets, dashboards), and presentations.
• Experience with data collection, analysis, and research methodologies in a public health or supply chain context.
• A high degree of initiative and adaptability, with the ability to work proactively in small, cross-functional teams.
• Familiarity with digital health technologies or experience working on software development projects (preferred).
• Fluency in English