Job Summary
- The SupermarketManager will be responsible for the day-to-day management of the supermarket’s activities, ensuring operational efficiency, profitability, staff performance, customer satisfaction, and adherence to company policies. This role requires a proactive leader with excellent organizational, leadership, and problem-solving skills.
- We are seeking a highly skilled and results-driven Supermarket Manager to oversee and manage the entire operations of the supermarket.
Key Responsibilities
Operational Management:
- Oversee daily supermarket activities to ensure smooth operations across all departments (grocery, fresh produce, bakery, warehouse, etc.).
- Implement and monitor standard operating procedures (SOPs) to maintain efficiency and compliance.
- Ensure proper inventory management, including stock ordering, replenishment, and control to minimize wastage or stock-outs.
- Maintain cleanliness, safety, and compliance with health and safety regulations.
Financial & Sales Management:
- Monitor and analyze sales performance, implementing strategies to increase revenue and reduce operational costs.
- Manage the store budget, expenses, and financial targets.
- Ensure accurate cash handling, reconciliation, and banking procedures.
Staff Management:
- Recruit, train, supervise, and evaluate supermarket staff across various departments.
- Prepare and manage staff schedules to ensure adequate coverage and efficiency.
- Lead, motivate, and coach the team to deliver excellent customer service.
- Handle staff performance reviews, disciplinary actions, and conflict resolution.
Customer Service & Experience:
- Ensure customers receive prompt, friendly, and professional service at all times.
- Handle customer complaints effectively and implement strategies to enhance customer satisfaction.
- Maintain store layout and displays for an appealing shopping environment.
Compliance & Reporting:
- Ensure compliance with company policies, procedures, and relevant laws.
- Prepare daily, weekly, and monthly operational reports for management.
- Track KPIs to assess operational effectiveness and make necessary improvements.
Requirements
- Bachelor’s degree in Business Administration, Management, or related field (HND holders with strong experience can apply).
- Minimum of 5 years proven experience in retail/supermarket management.
- Strong leadership, communication, and organizational skills.
- Proficiency in MS Office and retail management software.
- Excellent problem-solving and decision-making abilities.
- Knowledge of inventory control, merchandising, and retail trends.
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Job Overview
- The solutions are built on innovation, reliability, and future-driven technologies, ranging from communications and integration, enterprise infrastructure services, managed/outsourced support services, cloud solutions, cybersecurity services, data centre systems, and software development.
- The HR Manager will be responsible for comprehensively overseeing and driving the end-to-end HR value chain, ensuring alignment with business strategy, operational efficiency, culture growth, and high workforce productivity.
- The ideal candidate will be a forward-thinking HR leader who is passionate about people, organizational development, continuous improvement, HR automation, cultural transformation, compliance, and high-performance enablement.
Key Responsibilities
HR Strategy & Leadership:
- Design, deploy, and review HR strategies, structures, and programs to align with business growth.
- Drive organizational capability building and workforce development initiatives.
- Provide executive advisory support to leadership on people-related decisions and business impacts.
- Lead HR transformation projects including digitization, AI adoption, and policy modernization.
Talent Acquisition & Workforce Planning:
- Lead recruitment strategies for technical, engineering, sales, and support roles.
- Build and manage talent pipelines for future workforce needs across African markets.
- Oversee structured onboarding, orientation, and role-fit alignment for new hires.
- Implement succession planning frameworks, graduate trainee programs, and talent mapping.
Learning, Development & Career Growth:
- Conduct skills gap analysis and execute yearly learning & capability development plans.
- Drive leadership development, coaching, and high-potential career fast-tracking.
- Design competency frameworks, mentorship systems, and individual development plans.
Performance Management:
- Champion performance appraisal cycles (OKRs/KPIs) and continuous feedback systems.
- Improve productivity through goal setting, scorecard implementation, and performance coaching.
- Lead talent calibration, high-performance recognition, and corrective support for low-performers.
Compensation, Benefits & Rewards:
- Manage payroll input, salary review cycles, and internal equity assessments.
- Develop and optimise total rewards structure including bonuses, commission plans, pensions, HMO & incentives.
- Lead compensation benchmarking and ensure compliance with market and regulatory standards.
Employee Relations & Welfare:
- Foster a collaborative, inclusive, and high-morale work environment.
- Manage disciplinary processes, grievance handling, conflict resolution & mediation.
- Champion employee well-being, mental health awareness, social engagements, and welfare programs.
- Maintain strong communication channels between management and staff.
Policy Management, Compliance & HR Governance:
- Develop, review, and enforce HR policies, employee handbook, and operational guidelines.
- Ensure legal compliance with labour laws, regulatory frameworks, and workplace ethics.
- Prepare HR audit documentation, maintain compliance records, and manage legal exposure.
HR Analytics & Reporting:
- Manage HR MIS/HCM systems for real-time tracking of workforce performance metrics.
- Provide weekly, monthly and quarterly HR reports to leadership.
- Track analytics on turnover trends, headcount, hiring efficiency, training ROI, and productivity.
HR Operations & General Administration:
- Manage office administration, facility management, vendor relations & asset control.
- Oversee travel coordination, fleet management, workspace planning & procurement support.
- Enforce HSE and security compliance to maintain a safe and efficient work environment.
Qualifications & Competencies
- Bachelor’s degree in HRM, Business Administration, Social Sciences, Industrial Relations or related field.
- 7–10 years professional HR experience with at least 4 years in a managerial/supervisory capacity.
- Professional certifications such as CIPM, CIPD, SHRM, SPHRi or equivalent are a strong advantage.
- Experience in technology, software, telecoms, or fast-paced corporate environment preferred.
- Strong HR leadership ability with proven success in strategy implementation.
- Excellent communication, negotiation, stakeholder management, and people skills.
- High level of emotional intelligence, integrity, confidentiality, and business acumen.
- Proficiency in HR systems and digital HR tools (HRIS/HCM, ATS, LMS, workflow automation, AI-HR tools).
What We Offer
- Competitive and industry-aligned compensation structure
- Work alongside top industry minds in an innovative, tech-driven environment
- Opportunities for international exposure and cross-regional collaboration
- Continuous learning & career development support
- Performance-based rewards, recognition, and growth acceleration paths.
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Job Summary
- We are seeking a highly organized, proactive and experienced Admin Managerto oversee administrative operations and ensure efficient office management.
- The company specializes in communications and integration services, infrastructure services, managed and support services and software solutions.
Responsibilities
Office Administration & Operations:
- Oversee day-to-day office administration, ensuring smooth business operations.
- Maintain and organize office supplies, equipment, and facilities.
- Coordinate office logistics, travel arrangements, and meeting schedules.
Document & Records Management:
- Manage and maintain administrative records, contracts, and confidential documents.
- Ensure accurate filing and easy retrieval of company records.
- Assist in drafting reports, letters, and internal communications.
Vendor & Procurement Management:
- Handle vendor relations, ensuring timely procurement of office supplies and services.
- Negotiate contracts and manage service agreements with third-party providers.
- Monitor office expenses and ensure cost-effective purchasing.
HR & Employee Support:
- Support HR in employee onboarding, records management, and office policies implementation.
- Assist in coordinating training sessions, staff events, and performance management logistics.
- Address employee administrative concerns and maintain a positive office environment.
Coordination & Compliance:
- Ensure compliance with company policies, industry regulations, and office procedures.
- Liaise with IT, HR, and Finance teams for seamless workflow management.
- Prepare reports, meeting minutes, and presentations as required.
Facility Manager:
- Maintenance and management of the office facility
- Scheduling Air conditional and vehicles for servicing and maintenance
- Handle the office facility in other loaction and distribution station
Requirements
- Bachelor’s degree in Business Administration, Management, or a related field.
- 6-7years of experience in administration, preferably in an IT services or technology company.
- Strong expertise in office management, procurement, and administrative coordination.
- Proficiency in MS Office Suite, ERP systems, and office management software.
- Excellent organizational, multitasking, and problem-solving skills.
- Strong written and verbal communication and interpersonal skills.
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