Jobs at Domeo Resources International (DRI)

Main Function

• The Cashier will be responsible for handling customer payments, processing transactions accurately, and maintaining proper cash records within the organization.
• The role requires excellent customer service skills, attention to detail, and the ability to work efficiently in a fast-paced hospitality environment.

Role Responsibilities
Transaction Processing:

• Receive and process customer payments accurately.
• Issue receipts and maintain proper transaction records.
• Balance cash registers and reconcile daily sales.
• Handle POS systems and payment platforms efficiently.

Customer Service:

• Attend to customers professionally and courteously.
• Respond to customer inquiries regarding payments and transactions.
• Maintain a positive and welcoming attitude.

Financial Accountability:

• Ensure accuracy in cash handling and transaction processing.
• Report discrepancies and operational issues promptly.
• Maintain confidentiality and accountability for financial transactions.

Operational Support:

• Support restaurant, bar, and front desk operations where necessary.
• Maintain cleanliness and organization of cashier stations.
• Follow company financial and operational procedures.

Qualifications and Requirements
Education and Certifications:

• OND, HND, or Bachelor’s degree in Accounting, Business Administration, or related discipline.

Experience:

• 1–3 years’ experience as a cashier or in a related role.
• Must have relevant experience in hospitality, restaurant, lounge, supermarket, or retail operations.

Skills
Financial and Technical Skills:

• Basic accounting and numerical skills.
• Proficiency in POS systems and Microsoft Office tools.
• Strong attention to detail and accuracy.

Communication and Customer Service Skills:

• Excellent customer service and interpersonal skills.
• Ability to work under pressure in a fast-paced environment.
• Honest, reliable, and professional.

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Job Description

• The Restaurant Manager will oversee the daily operations of the restaurant and hospitality units to ensure excellent customer service, operational efficiency, profitability, and compliance with company standards.
• The role involves supervising staff, managing customer experience, monitoring inventory and sales performance, and ensuring smooth coordination between service, kitchen, and bar operations.
• The ideal candidate must possess strong leadership skills and significant experience in restaurant or hospitality management.

Role Responsibilities
Operations Management:

• Supervise and coordinate daily restaurant operations.
• Ensure smooth workflow between kitchen, bar, and floor service teams.
• Monitor service quality, food presentation, and customer satisfaction.
• Implement operational procedures and company standards.

Staff Supervision and Leadership:

• Recruit, train, supervise, and motivate restaurant staff.
• Prepare staff schedules and manage workforce allocation.
• Conduct performance evaluations and enforce disciplinary procedures.
• Promote teamwork and a positive service culture.

Customer Experience Management:

• Ensure exceptional customer service delivery.
• Resolve customer complaints professionally and promptly.
• Monitor guest feedback and implement service improvements.
• Maintain a welcoming and professional dining environment.

Financial and Inventory Control:

• Monitor sales performance and operational expenses.
• Oversee inventory management for food, beverages, and operational supplies.
• Minimize wastage and support profitability targets.
• Prepare operational and sales reports for management.

Compliance and Quality Assurance:

• Ensure compliance with health, safety, and hygiene standards.
• Conduct routine inspections of operational areas.
• Maintain adherence to company policies and SOPs.

Qualifications and Requirements
Education and Certifications:

• Bachelor’s degree or HND in Hospitality Management, Business Administration, or related discipline.

Experience:

• Minimum of 3 years experience in restaurant or hospitality management.
• Must have strong experience managing restaurant, lounge, resort, or hospitality operations.
• Proven ability to manage high-volume hospitality environments.

Skills:
Leadership and Operational Skills:

• Strong leadership and team management abilities.
• Excellent understanding of restaurant operations and customer service.
• Strong organizational and multitasking skills.

Financial and Customer Service Skills:

• Good understanding of sales management and cost control.
• Excellent communication and customer relationship skills.
• Ability to work under pressure and manage operational challenges.

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Main Function

• The Social Media Manager will be responsible for developing, managing, and executing digital content and social media strategies that increase brand visibility, customer engagement, and revenue growth for the organization.
• The role involves content planning, campaign execution, audience engagement, performance analysis, and online reputation management across all social media platforms.
• The ideal candidate should be creative, trend-conscious, organized, and experienced in hospitality or restaurant brand marketing.

Role Responsibilities
Social Media Strategy and Management:

• Develop and execute social media strategies aligned with business and marketing goals.
• Manage the company’s social media platforms including Instagram, TikTok, Facebook, X, Snapchat, and LinkedIn.
• Create and maintain monthly content calendars and posting schedules.
• Monitor social media trends and recommend innovative ideas to improve engagement.

Content Creation and Brand Promotion:

• Create engaging visual and written content for promotions, events, products, and services.
• Coordinate photo and video shoots for restaurant, lounge, bakery, and hospitality operations.
• Work closely with graphics designers, photographers, and influencers for content development.
• Ensure brand consistency across all online platforms and campaigns.

Audience Engagement and Customer Service:

• Respond promptly to comments, messages, inquiries, and online reviews.
• Monitor customer feedback and escalate complaints where necessary.
• Build and maintain positive online relationships with customers and followers.
• Increase audience engagement and online community growth.

Marketing and Campaign Execution:

• Plan and execute online campaigns for events, promotions, and product launches.
• Collaborate with operations and marketing teams to support sales objectives.
• Track campaign performance and optimize strategies for better results.
• Coordinate influencer partnerships and digital collaborations.

Reporting and Analytics:

• Monitor and analyze social media performance metrics.
• Prepare periodic reports on engagement, reach, conversions, and campaign performance.
• Recommend improvements based on analytics and audience insights.

Qualifications and Requirements
Education and Certifications:

• Bachelor’s Degree or HND in Mass Communication, Marketing, Media, Public Relations, or related discipline.
• Certifications in Digital Marketing, Social Media Management, or Content Marketing will be an added advantage.

Experience:

• Minimum of 2–4 years’ experience in social media management or digital marketing.
• Must have relevant experience managing social media for hospitality, restaurant, lounge, resort, or entertainment brands.
• Proven experience in content creation, audience engagement, and campaign management.

Skills:
Creative and Technical Skills:

• Strong content creation, storytelling, and branding skills.
• Proficiency in Canva, CapCut, Adobe Creative Suite, or related content tools.
• Good photography and videography direction skills.

Communication and Marketing Skills:

• Excellent written and verbal communication skills.
• Strong understanding of social media algorithms and digital marketing trends.
• Ability to create engaging captions and promotional content.

Organizational and Analytical Skills:

• Strong planning, multitasking, and organizational abilities.
• Ability to interpret analytics and improve campaign performance.

Adaptability and Innovation:

• Creative mindset with strong attention to detail.
• Ability to work under pressure in a fast-paced environment.