Career Opportunities at Peridot Forte Solutions Consulting

Job Summary

The Recovery Officer is responsible for collecting bad debt including written-off loans and loans overdue, the administration and implementation of the loan recovery process. Establish repayment schedules, monitoring repayment of loan, and adherence to instalment schedules.

Responsibilities

• Maintain customer payment records.
• Plan courses of action to recover outstanding payments from defaulting customers.
• Locate and contact debtors to demand payments.
• Negotiate payoff deadlines or payment plans.
• Respond to customer queries.
• Build trust with delinquent customers.
• Update account status and database regularly.
• Manage loan default and daily monthly issues/exceptions/severity and report same to the appropriate authority.
• Conduct regularly scheduled field and surprise visits to defaulting and regular customers.
• Analyze delinquent accounts and prepare reports on highest risk accounts including recommendations for resolution.
• Maintain statistics on recoveries.
• Work closely with Credit and Legal team to ensure synergy and all-time customer satisfaction while ensuring debts are being recovered and paid up.
• Operate in compliance with laws and regulations. Devise customized recovery strategy on a case by case basis, reducing the non-performing loans owed by customers.
• Minimizing customer response times by issuing reminder notices and customer statements and monitoring collection of loan in a timely manner.
• Establish repayment schedules, monitoring repayment of loan, and adherence by debtors to instalment schedules.

Requirements

• First Degree in Accounting, Banking & Finance, Economics, Statistics and other related field.
• 3 - 5 years’ experience in recovery in a financial sector.
• Strong planning and organizational skills.
• Good time management.
• Strong communication skills (both written and oral) and excellent telephone etiquette.
• Proactive and ability to take initiative.
• Ability to work within a team as well as independently

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Job Summary:

The Credit Officer is responsible for analyzing new credit requests, the administration and implementation of the loan recovery process.

Responsibilities:

• Review incoming requests to evaluate eligibility, creditworthiness and other risk-mitigating criteria.
• Critically analyze standard and advanced risk matrix to arrive at the final loan decision.
• Ensure all transactions have full and proper documentation.
• Monitor, mitigate report and minimize credit limit excesses, business risks, provisioning, and provide periodic Credit Portfolio Reports daily, weekly, monthly, quarterly, and annually
• Negotiate payoff deadlines or payment plans.
• Update account status and database regularly.
• Prepare contingency plan to prevent and cope with credit risk to ensure a healthy portfolio.
• Work closely with other departmental members to identify current and potential credit risks and develop suitable mitigation/prevention strategies.
• Work closely with the Credit and Legal team to ensure synergy and all-time customer satisfaction while ensuring debts are being recovered and paid up.
• Operate in compliance with laws and regulations.
• Minimizing customer response times by issuing reminder notices and customer statements and monitoring collection of loan in a timely manner.
• Establish repayment schedules, monitoring repayment of loan, and adherence by debtors to installment schedules.
• Calculating and analyzing the risk ratios of clients based on their credit score and financial history.
• Approving or denying loan requests and communicating your decision to both clients and management.
• Setting up payment plans for clients explaining monthly installment amounts, interest rates, and other costs.
• Maintaining records of loan applications.
• Managing loan renewals by organizing follow-up meetings with clients.
• Monitoring the progress of the loan application process and relaying any hindrances to clients.
• Ensuring that loan applications are in line with the company's financial policies, as well as state laws and regulations

Requirements

• First Degree in Accounting, Banking & Finance, Economics, Statistics and other related field.
• 3 - 5 years’ experience in credit in a financial sector.
• Strong planning and organizational skills.
• Good time management.
• Strong communication skills (both written and oral) and excellent telephone etiquette.
• Proactive and ability to take initiative.
• Ability to work within a team as well as independently.