Career Opportunities at Jumia Nigeria

Department: Direct Sales
Job Type: Full Time

Responsibilities

• As Head of B2C, your responsibility is to coordinate J-Force activities and maximize performance across the various regions in order to meet the customer acquisition and revenue growth targets by ensuring that the company remains competitive and innovative.
• A share of your team will oversee onboarding and recruitment to bring every month new sales consultants.

In particular you will:

• Build a trusted and prosperous JForce B2C channels
• Optimize the onboarding process and strategize on improving sales consultant’s activation
• Monitor the consultant's management strategy
• Manage the commercial performance of the JForce B2C consultants
• Reach sales, recruitment, engagement, activation targets for B2C channel.
• Deliver exceptional growth of agents’ database
• Delivering engagement of agents’ database
• Deliver strong activation rate of the database
• Optimize JForce marketing budget to deliver highest growth
• Weekly report on performance vs target and action taken during the week.
• Lead B2C team of 4 to 9 FTEs
• Propose innovative process.

Required Skills & Qualifications

• Bachelor's Degree in Business Studies/Administration/Management or equivalent.
• 6+ years of sales management experience, managing sales leaders
• Capable of teaching the process for successful prospecting & closing new business, leading to consistent quota achievement
• Evidence of successfully leading others to exceed measurable sales and revenue targets
• Ability to both set strategy, manage sales quotas, and follow through on tactical implementation and execution of initiatives – an operator with vision
• Demonstrated experience with “Consultative Selling” to identify and solve customer problems
• Very knowledgeable with utilizing enabling technology (i.e. CRM applications) to drive process improvement

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

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Department: Operations
Job Type: Full Time

Responsibilities

• You will lead numerous improvement projects aimed at streamlining activities while driving up performance and quality.
• Taking part in regional and global initiatives, you will tackle complex problems that affect customers and work to resolve them with innovative solutions.

In particular you will:

• Lead the design and implementation of initiatives that eliminate waste, reduce lead time and improve business performance while establishing a sustainable model for continuous improvement
• Work with Country Manager to identify performance gaps, prioritize and manage improvement roadmap
• Through robust data analysis of key operational and cost metrics, identify opportunities for innovation and work with all Ops teams to quantify the value of the opportunity i.e. Optimizing warehouse and Jumia Express operations
• Improve main KPIs: Vendor Net Promoter Score, Vendor Satisfaction Score, Seller Ops Queue Management, SLA DS collection cost effective pricing efficiency, lost in seller ops
• Support delivery of operational consistency across the supply chain through both process and technology
• Participate in implementing lean management practice across Jumia Services globally
• Work with business and broader Ops team to ensure initiatives are appropriately prioritized and supported
• Participate in technology development by giving constant feedback on requirement for Warehouse & Logistics operations.
• Monitoring of 5S practices and Material handling.

Required Skills & Qualifications

• Master's Degree/MBA required in an applicable discipline (Mathematics, Engineering, Operations, Supply Chain, Logistics, etc.)
• Minimum of 6 years of progressive related work with demonstrated experience in Continuous Improvement and/or Operational Excellence in a large fulfillment or distribution environment
• At least 3 years of experience using data visualization tools like Qlik, Tableau, or Microsoft Power BI
• At least 3 years of experience in Project management and time management skills – experience with end-to-end project management processes
• Excellent analytical capabilities, ability to produce, interpret and draw conclusions from data.
• Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.
• Knowledge of distribution center/fulfillment operations and processes
• Demonstrated knowledge of key business financial metrics.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

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Department: Engineering
Job Type: Full time

Responsibilities

• Jumia Pay is a new and free online payment service that enables you to send payments online securely, instantly, and cost-effectively.

In particular you will:

• Design and implementation of web-based services that are high performing and scalable
• Expand our micro-services architecture
• Evolve your technical capabilities to the next level while using state-of-the-art technologies
• Work with a multidisciplinary team (Developers; DevOps, QA Engineers, Product Owners) oriented to continuous delivery
• Construct and verify (unit test) software components to meet design specifications
• Take ownership for your code to be qualitatively high and you will support your colleagues in code reviews
• Respect and follow the code of conduct, general rules and principles of the company

Required Skills & Qualifications

• 7+ years of experience using Spring based Java programming, and object-oriented design principles and design patterns
• Experimented with OLTP and distributed platforms
• Experimented with strong authentication and authorizations controls (ACLs) between multiple systems, servers, and environments
• Strong experience with ORM (Hibernate) and relational databases (MySQL, PostgreSQL) in an OLTP context.
• Experience with other programming languages (GoLang, NodeJS, Python)
• Experimented on state of the art product development Agile practices, continuous delivery and testing (Version control, Unit-Testing or Continuous integration and delivery),
• Strong knowledge on Performance and Security topics
• Passion to analyze and solve complex technical problems
• Proactiveness, team player and positive attitude
• Adaptable, meticulous, innovative with good problem-solving skills

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.