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  • Posted: Sep 22, 2022
    Deadline: Not specified
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  • Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) Fast Casual Casual Dining Fine Dining Coffee Shops We develop world class brands that address the needs of the African market by serving up a tasty portion of: Foods and Drinks Pizza, bur...
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    Call Centre Quality Analyst

    Job Description

    • The key role of a Call Centre Quality Analyst is to ensure that our agents provide quality service in line with the Organization's objectives by monitoring agent - customer interactions daily, and providing reports and general feedback as required.

    Qualifications
    Applicant must possess the following:         

    • Bachelor's Degree in any subject.
    • 3-4 years of experience in similar field (Business Processing Outsourcing (BPO) or Telecom).
    • Excellent Customer Service Skill.
    • Superb listening and analytical ability.
    • Excel, PowerPoint, and presentation skill is a MUST.
    • Ability to work independently as well as in a team.
    • Effective organizational and time management skill with the ability to meet deadline.
    • Excellent Leadership, communication and problem solving skills.
    • Be ready to work on shift.
    • Quality Assurance Certification is an advantage.

    go to method of application ยป

    Tax Compliance Officer

    Location: Victoria Island, Lagos

    Job Description

    • Lead the preparation and reconciliation of the company’s various tax returns and supporting requirements.
    • Monitors and ensures compliance/registration with SEC and other government units.
    • Maintains constant liaison with all other departments or strategic business units within the Group to ensure that compliance is observed down the line·       
    • Pursue tax-saving opportunities and conduct moderate to complex research & analysis for improvements.
    • Maintains and tracks technical documents.

    Qualifications

    • B.Sc in Accounting or similar role.
    • 5 - 7 years experience in similar role.
    • Proficient in relevant computer applications (word processing, spreadsheet, graph, database)·
    • Reliable data entry skills; displays thoroughness and attention to detail.

    Method of Application

    Use the link(s) below to apply on company website.

     

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