Jobs at One StepAhead Consulting

Job Summary

• We are seeking an experienced and results-driven Business Development Executive to drive revenue growth, acquire new clients, and manage customer relationships across the company's logistics services.
• The successful candidate will be responsible for identifying business opportunities, developing strategic client relationships, and achieving sales targets across air freight, sea freight, import, export, clearing and forwarding, and related logistics services.
• The ideal candidate must have a strong background in B2B sales and business development within the logistics or freight forwarding industry, with relevant exposure to air freight logistics and air fleet coordination.

Key Responsibilities

• Drive the achievement of monthly revenue targets across the company's service lines, including air freight, sea freight, import, export, clearing and forwarding, and related logistics services.
• Identify, profile, prospect, and onboard new clients, with a target of at least three new clients monthly.
• Conduct a minimum of eight productive sales calls daily to prospective and existing customers.
• Develop and maintain strong, profitable relationships with existing and prospective clients.
• Identify and pursue new business opportunities within the freight forwarding, shipping, aviation logistics, and related sectors.
• Respond promptly to customer enquiries, service requests, and logistics requirements while maintaining high customer satisfaction.
• Maintain an up-to-date database of clients and prospects, ensuring accurate customer records and follow-up activities.
• Prepare and submit weekly and monthly reports on sales performance, customer engagement, market opportunities, and business development activities.
• Reconcile client statements of account with the relevant accounts team monthly.
• Monitor competitor activities, market trends, and industry developments to identify opportunities for business growth.
• Collaborate with operations, customer service, accounts, and other internal teams to ensure effective service delivery.
• Coordinate with relevant logistics and air freight operations teams, including air fleet coordination where applicable, to support customer requirements and service delivery.
• Address customer complaints and enquiries, escalating complex issues where necessary.
• Provide market feedback and client insights to support improvements in the company's services and commercial strategy.
• Maintain a professional company image in all interactions with clients and other stakeholders.
• Maintain awareness of relevant industry requirements, regulations, and commercial practices.

Qualifications and Experience

• A minimum of a First Degree or HND in Marketing, Business Administration, Finance, Social Sciences, or a related discipline.
• Minimum of four years' proven experience in business development, B2B sales, freight forwarding, commercial operations, or a related field.
• Demonstrable experience in client acquisition, prospecting, account management, negotiation, and revenue generation.
• A proven track record of achieving or exceeding sales targets.
• Experience in logistics, shipping, freight forwarding, air freight, cargo operations, terminal operations, or clearing and forwarding is strongly preferred.
• Relevant exposure to air freight logistics, air cargo coordination, or logistics activities involving air fleet operations.
• A good understanding of freight forwarding processes, logistics services, and commercial practices.
• Strong customer relationship management, negotiation, and business development skills.

Key Skills and Competencies

• Sales and Business Development
• B2B Client Acquisition and Prospecting
• Freight Forwarding and Logistics Knowledge
• Revenue Generation and Sales Target Management
• Customer Relationship and Account Management
• Negotiation and Persuasion
• Commercial Awareness
• Market Research and Analysis
• Communication and Presentation
• Problem-Solving and Complaint Resolution
• Reporting and Record Management
• Results Orientation and Attention to Detail

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Job Summary

• The Business Development Executive – Cargo Logistics will be responsible for driving revenue growth through client acquisition, sales development, and effective management of customer relationships across the company's logistics service lines. These include air freight, sea freight, import and export, clearing and forwarding, and related logistics services.
• The successful candidate will identify new business opportunities, develop profitable client relationships, achieve sales targets, and support effective service delivery. Experience in air cargo logistics, including the coordination of air freight movements and related fleet logistics activities, will be an added advantage.

Key Responsibilities

• Drive the achievement of monthly revenue targets across the company's service lines, including air freight, sea freight, import, export, clearing and forwarding, and related logistics services.
• Identify, profile, prospect, and onboard new clients, with a target of at least three new clients monthly.
• Conduct a minimum of eight productive sales calls daily to prospective and existing customers.
• Develop and maintain strong, profitable relationships with existing and prospective clients.
• Identify business opportunities within the cargo logistics, freight forwarding, shipping, and aviation logistics sectors.
• Respond promptly to customer enquiries, service requests, and other needs while maintaining a high level of customer satisfaction.
• Maintain an up-to-date database of clients and prospects, ensuring accurate customer records and sales pipeline information.
• Prepare and submit weekly and monthly reports on sales activities, customer engagement, revenue performance, and business opportunities.
• Reconcile client statements of account with the relevant accounts team on a monthly basis.
• Monitor competitor activities, market trends, and industry developments to identify opportunities for business growth.
• Collaborate with operations, customer service, accounts, and other internal teams to ensure effective service delivery and customer satisfaction.
• Coordinate with relevant operational teams and service providers to support the timely and efficient execution of cargo logistics services, including air freight movements.
• Address customer complaints and enquiries, escalating complex issues where necessary.
• Provide market feedback and customer insights to support improvements in the company's services and commercial strategy.
• Maintain a professional company image in all interactions with customers and external stakeholders.
• Maintain awareness of relevant industry requirements, regulations, and commercial practices affecting freight forwarding and cargo logistics.

Qualifications and Experience

• A minimum of a First Degree or HND in Marketing, Business Administration, Finance, Social Sciences, Logistics and Supply Chain Management, or a related discipline.
• A minimum of four years' proven experience in sales, business development, commercial operations, or a related field.
• Demonstrable experience in B2B sales, client acquisition, prospecting, account management, and revenue generation.
• A proven track record of achieving or exceeding sales and revenue targets.
• Experience in logistics, shipping, freight forwarding, air cargo, terminal operations, clearing and forwarding, or a related industry is strongly preferred.
• Familiarity with air freight logistics and the coordination of cargo movements is an advantage.
• Experience working with airlines, air cargo operators, freight agents, or other aviation logistics service providers is an added advantage.

Key Skills and Competencies

• Sales and Business Development
• B2B Client Acquisition and Prospecting
• Revenue Generation and Target Management
• Cargo Logistics and Freight Forwarding Knowledge
• Customer Relationship and Account Management
• Negotiation and Persuasion
• Communication and Presentation
• Market Research and Commercial Awareness
• Sales Pipeline and Customer Database Management
• Reporting and Attention to Detail
• Problem-Solving and Complaint Resolution
• Collaboration and Stakeholder Management
• Resilience and Results Orientation

go to method of application »

Job Summary

• We are seeking an experienced and results-driven Sales Executive – Freight Forwarding to drive revenue growth through client acquisition, business development and relationship management. The successful candidate will be responsible for promoting the company's logistics services, including air freight, sea freight, import, export, clearing and forwarding, and related services.
• The ideal candidate must have proven B2B sales experience, a track record of achieving revenue targets, and a good understanding of freight forwarding and logistics operations. Experience in air freight logistics and air fleet-related coordination will be an added advantage.

Key Responsibilities

• Drive the achievement of monthly revenue targets across the company's service lines, including sea freight, air freight, import, export, clearing and forwarding, and related logistics services.
• Identify, profile, prospect and onboard new clients, with a target of at least three new clients monthly.
• Conduct a minimum of eight productive sales calls daily to prospective and existing customers.
• Develop and maintain strong, profitable relationships with existing and prospective clients.
• Respond promptly to customer needs, enquiries and service requirements while ensuring a high level of customer satisfaction.
• Maintain an up-to-date database of clients and prospects and ensure accurate customer records.
• Prepare and submit weekly and monthly reports on sales and marketing activities, customer engagement and business opportunities.
• Reconcile client statements of account with the relevant accounts team monthly.
• Identify new market opportunities and provide relevant information to the business development team.
• Monitor competitor activities, market trends and industry developments to identify potential threats and opportunities.
• Collaborate with internal departments to ensure effective service delivery and customer satisfaction.
• Address customer complaints and enquiries, escalating complex issues where necessary.
• Provide market feedback and insights to support improvements to products and services.
• Build and maintain a professional company image in all interactions with customers and external stakeholders.
• Maintain awareness of relevant industry requirements, regulations and commercial practices.

Qualifications and Experience

• A minimum of a First Degree or HND in Marketing, Business Administration, Finance, Social Sciences or a related discipline.
• A minimum of four years' proven experience in sales, business development, commercial operations or a related field.
• Demonstrable experience in B2B sales, client acquisition, prospecting, account management and revenue generation.
• A proven track record of achieving or exceeding sales and revenue targets.
• Experience in logistics, shipping, freight forwarding, terminal operations, clearing and forwarding or a related industry is strongly preferred.
• A good understanding of logistics, shipping, freight forwarding and related commercial services.
• Experience in air freight logistics, air cargo coordination or air fleet-related logistics activities is an advantage.
• Strong customer relationship management, negotiation and commercial skills.

Key Skills and Competencies

• Sales and Business Development
• Business and Commercial Awareness
• Customer Relationship Management
• Negotiation and Persuasion
• Communication and Presentation
• Client Acquisition and Prospecting
• Market Research and Analysis
• Relationship Management
• Problem Solving
• Resilience and Results Orientation
• Attention to Detail
• Industry and Product Knowledge