Job Openings at Yangah Technologies

Job Description

• Develop a growth strategy focused in revenue and customer satisfaction.
• Assess and identify new opportunities for the growth of the businesses, in current and prospective market.
• Researching potential new leads and keeping on top of developments in the industry.
• In partnership with the Product Design Team, design strategies and plans to drive sales and generate revenue using current trends.
• Oversees the operations of the businesses, collaborate with other teams and colleagues to help align offerings with the needs of customers.
• Perform regular business and employee evaluations to determine area of improvement.
• Develop a comprehensive budget for business operations and do periodic budget analyses.
• Build and leverage relationship with partners, to leverage their resources and solutions, and provide for an optimal customer experience.
• Provide trustworthy feedback and after-sales support.
• Develop a growth strategy focused in revenue and customer satisfaction.
• Assess and identify new opportunities for the growth of the businesses, in current and prospective market.
• Researching potential new leads and keeping on top of developments in the industry.
• In partnership with the Product Design Team, design strategies and plans to drive sales and generate revenue using current trends.
• Oversees the operations of the businesses, collaborate with other teams and colleagues to help align offerings with the needs of customers.
• Perform regular business and employee evaluations to determine area of improvement.
• Develop a comprehensive budget for business operations and do periodic budget analyses.
• Build and leverage relationship with partners, to leverage their resources and solutions, and provide for an optimal customer experience.
• Provide trustworthy feedback and after-sales support.

Education / Experience / Skill

• B.Sc. in Marketing, Social Science, or relevant field with a minimum of 2 years of relevant experience
• This position is open to candidates between 25 – 30 years old preferable.
• Experience in both the project management and sales side of running a business.
• Strong customer service and sales skills for generating leads.
• Advanced presentation and persuasive skills.
• Excellent leadership and teamwork skills.
• Strong communication and interpersonal skills for building meaningful relationships with clients.
• Extensive knowledge of productivity tools and software.
• Attention to detail and organization skills for honing in on each necessary task.
• Advanced decision-making and problem-solving skills.

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Job Description

• Create new graphic designs for the T-Shirt Line.
• Identify new product improvement opportunities.
• Modify and revise existing designs to meet changing customer preferences.
• Liaise with partners, stay up to date on current industry trends and market conditions.
• Create and manage products designs description for online marketplace. platform and ensure that the online platform has the correct portfolio.
• Stay up to date on current industry trends and market conditions.
• Coordinate with Business Development Executive and social media team on promotions, activations and new product launch – Online and Offline.
• Periodic presentation of product design ideas to cross-functional teams and Head of Operations.

Qualifications, Skills, and Experience

• BSc / HND in any courses that offer a design element as part of general design or technology studies, would be relevant.
• Minimum of 2 years proven hands on experience as a product designer.
• Proven experience in all phases of the design process including user research, prototyping, visual design, interaction design, and usability testing.
• A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives.
• Ability to effectively communicate and persuade around design concepts.
• Passion for design; not satisfied with the status quo and always thinking of ways to improve.
• Creative problem-solving skills.
• Communication and customer service skills.
• Self-Starter
• Dynamic, creative personality, effective at engaging and influencing a variety of audience.

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Responsibilities
Office Administration:

• Schedule appointments, meetings and reservations as needed.
• Receive all deliveries, correspondence/email handling and documentation.
• Process Bill payment, manage office expenses and retire accordingly.
• Managing inventory, re-ordering levels
• Ensuring a safe, clean and aesthetically pleasing store environment.

Customer Service and Experience:

• Ensure that all service queries are resolved timely – Partners, Online and Offline Customers.
• Process all online and offline orders, channel to appropriate personnel for production and distribution.
• Resolve sales problems, receive feedback from customers, partners – identify and select solutions from acquired technical experience and precedent.
• Utilize different tools/survey to ascertain customer satisfaction rate.

Requirements

• Candidates should possess a Bachelor's Degree / HND with 1 - 2 years work experience.