Job Vacancies at Deloitte

Job Description

On behalf of our Client in the Healthcare Services Sector, we are seeking a detail-oriented and analytical Applications Support (Clinical/ERP Systems) to join the team.  In this role, you will be responsible for providing technical support for our clinical and ERP systems, ensuring smooth operations and optimal performance.

• Provide first-level and second-level support for clinical and ERP applications
• Troubleshoot and resolve complex technical issues in a timely manner
• Analyze system performance and implement improvements to enhance efficiency
• Collaborate with cross-functional teams to address user needs and system requirements
• Develop and maintain technical documentation for supported applications
• Conduct regular system maintenance and updates to ensure optimal performance
• Train end-users on system functionalities and best practices
• Monitor system logs and alerts to proactively identify and address potential issues
• Participate in project implementations and system upgrades as needed
• Stay current with emerging technologies and industry trends in healthcare IT and ERP systems

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 2 years of experience in applications support, preferably in healthcare or ERP systems
• Strong knowledge of clinical systems and ERP applications
• Excellent troubleshooting and problem-solving skills
• Proficiency in SQL and database management
• Experience with technical documentation and knowledge base management
• Strong customer service skills and ability to communicate technical concepts to non-technical users
• Familiarity with healthcare IT systems and ERP systems (e.g., SAP, Oracle)
• Understanding of clinical workflows and healthcare processes
• Relevant certifications in ERP systems or healthcare IT systems preferred
• Ability to work efficiently in a fast-paced environment and manage multiple priorities
• Strong analytical and organizational skills
• Excellent verbal and written communication skills

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Job Description

• On behalf of our client in the Healthcare sector, Deloitte is recruiting a System Administrator, who will be responsible for managing and maintaining the company's IT infrastructure to ensure seamless operations.
• This includes configuring servers, monitoring network performance, troubleshooting hardware and software issues, and ensuring data security.
• The role requires strong technical expertise, proactive problem-solving, and effective collaboration with other departments to support the company's IT mission and operations.

Qualifications

• Bachelor's Degree in computer science, Information Technology, or a related field.
• MSc. in a relevant discipline will be an added advantage.
• Minimum of 5 years of experience in IT administration or a similar role.
• Certifications such as Microsoft Certified: Azure Administrator, CompTIA Network+, or Red Hat Certified Engineer (RHCE) are an advantage
• Proficiency in managing Windows and Linux servers.
• Experience with virtualization technologies such as VMware or Hyper-V.

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Job Description

We are seeking a highly skilled and experienced Billing Manager (Medical Services) on behalf of our client, a leading healthcare organization in Abuja, Nigeria. The ideal candidate will oversee all aspects of the medical billing department, ensuring accurate and timely billing processes, maximizing revenue, and maintaining compliance with healthcare regulations.

• Ensure accurate and timely capture of charges for all services provided, review and verify charge data for completeness and accuracy, assign appropriate codes to services and procedures and monitor and improve charge capture processes to maximize revenue.
• Monitor and manage accounts receivable to ensure timely payment of claims, and follow up with payers to resolve billing and payment issues.
• Implement billing policies and procedures compliant with Nigerian healthcare regulations (e.g., NHIS, LASHMA), ensuring alignment with the hospital policies and procedures.
• Monitor and resolve billing errors and discrepancies, utilizing expertise in claims adjudication
• Collaborate with other departments to resolve billing discrepancies and improve overall revenue cycle management
• Negotiate contracts with insurance companies and third-party payers
• Stay up-to-date with industry changes and best practices in medical billing
• Develop and monitor key performance indicators (KPIs) for the billing department
• Implement and maintain quality control measures to minimize errors and maximize reimbursement

Qualifications

• Bachelor's degree in Healthcare Administration, Accounting, Business Administration, or related field
• 5+ years of experience in medical billing, with at least 2 years in a managerial/ Supervisory role
• Possession of a professional certification (ICAN, ACCA) is an added advantage.
• Proficiency in medical billing software and Electronic Health Records (EHR) systems
• Strong knowledge of medical coding, billing procedures, and healthcare regulations
• Excellent analytical and problem-solving skills
• Proven leadership abilities and experience managing teams
• Strong communication skills, both verbal and written
• Proficient in Microsoft Office Suite, particularly Excel
• In-depth understanding of insurance claim processes and reimbursement policies
• Ability to analyze complex data and generate actionable insights
• Detail-oriented with a strong focus on accuracy and efficiency
• Adaptability to changing healthcare regulations and billing requirements