Job Openings at Kuda Bank

Role Overview

• We are looking for a proactive and self-motivated Application Support Engineer to assist with the maintenance and day-to-day running of the Kuda Technology IT estate.
• A knowledgeable application support engineer to monitor and maintain the efficiency of our software applications.
• In this role, your duties will include reporting to our senior software engineering team, collaborating with colleagues, and performing successful code migration.

Roles & Responsibilities
To ensure success as an tech support engineer, you should possess extensive experience in providing application support in a fast-paced environment. The responsibilities include but are not limited to:

• Providing software application support under the supervision of the Senior Engineer
• Performing analyses on software application functionality and suggesting improvements
• Ensuring effective back-end functionality of applications
• Consulting with the software development team, internal users, and clients to improve application performance
• Managing code migration across environments to ensure continued and synchronized functionality
• Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer
• Keeping a record of configuration changes and scheduling application updates.
• Documenting processes and monitoring application performance metrics.

Requirements

• Three (3) years experience in a similar role
• Previous experience in FinTech and/or Financial Services (desirable but not mandatory)
• Ability to manage code migration, document configuration changes, and monitor performance
• Advanced knowledge of back-end programming language (C#, .Net, .Net Core)
• A broad understanding of the bank’s procedures and policies and Computer literacy
• High degree of intelligence, communication, and analytical skills
• Able to quickly master new systems
• Detail-oriented and self-starter with strong written and interpersonal skills
• Ability to work independently, and demonstrable common sense
• Team player with a positive “Can-do” attitude
• Good interpersonal & communication skills.

Benefits
Become a part of one of the trailblazers in the challenger banking arena by joining the exciting and ambitious team at Kuda as we work to become the neobank for ‘every African on the planet’.

• An exciting and flexible work environment
• Competitive pay
• Smart and kind coworkers
• Full pension contribution
• Reliable health insurance.

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Role Overview

• We are looking for a proactive and self-motivated Tech Ops Analyst to support the day-to-day running of the Kuda Technology IT estate.
• We need a person who will be responsible for carrying out analysis on the firm's IT systems to identify areas for improvement, performing all operational processes and procedures, ensuring that all IT services and infrastructure meet Kuda’s operational goals.
• The ideal candidate should have a growth mindset, superb interpersonal skills, and the ability to manage multiple projects concurrently.
• You will advise and be encouraged to make recommendations for improvements to existing processes and platforms, being proactive and intuitive to the requirements of the team, whilst taking every advantage of the learning opportunities that will be a core part of the role.

Roles & Responsibilities
We are looking for a Tech Ops Analyst to join our team and be responsible for the tech team’s performance management. The responsibilities include but are not limited to:

• Managing SLAs
• Managing relationships
• Evaluation of costs, process and procedures
• Ensuring that Kuda’s technology solutions adheres to the quality and industry standards
• Analyze and provide solution to low complexity and routine tech issues
• Responsible for the definition, design, implementation, and maintenance of support infrastructure for application solutions
• Identify incident trends; recommend and implement improvements to reduce volume
• Prepare SOP (Standard Operating Procedures) for the daily maintenance of applications and underlying systems
• Oversee the Incident, Problem, and Change management processes
• Keep Ops team up-to-date with new implementations and technologies
• Establish clear communication channels for feedback from customers, peers, and cross functional teams
• Identify new solutions for improved processes, as well as develop cost/benefit analysis for business solutions
• Collaborate with the project teams to review or inspect work to guarantee their quality
• Carry out competitor/industry analysis to keep abreast of service trends and also recommend appropriate intervention to enhance our service offerings
• Delivering in a fast-paced, rapidly changing environment.

Requirements

• B.Sc. (MBA added Advantage) .
• Minimum of 3 years’ experience in a similar role
• Previous experience in FinTech and/or Financial Services (desirable but not mandatory)
• Should have a good understanding of:
• Systems architectural concepts and methodologies;
• Infrastructure platforms and their application;
• Business processes, process analysis/management, and
• IT requirements and IT managed services
• It is also important that one can manage Critical Incident and Change Management SLA’s with Service Provider, and can also manage and implement process improvements in NOC/SOC (network/security operation center)
• Understanding of a full range of Kuda’s products
• Knowledge of networking
• Knowledge of regulations governing the management of financial services
• A broad understanding of the bank’s procedures and policies and Computer literacy
• High degree of intelligence, communication, and analytical skills
• Service Quality Management.

Benefits
Become a part of one of the trailblazers in the challenger banking arena by joining the exciting and ambitious team at Kuda Bank as we work to become the neobank for ‘every African on the planet’.

• An exciting and flexible work environment
• Competitive pay
• Smart and kind coworkers
• Full pension contribution
• Reliable health insurance

go to method of application »

Role Overview

• We are looking for a proactive and self-motivated Service Monitoring Officer to support the day-to-day running of the Kuda Technology IT estate.
• In a nutshell, we have a lot of technology services, and need a person who will be responsible for monitoring all of that.
• The ideal candidate should have a growth mindset, superb interpersonal skills, and the ability to manage multiple projects concurrently.
• You will advise and be encouraged to make recommendations for improvements to existing processes and platforms, being proactive and intuitive to the requirements of the team, whilst taking every advantage of the learning opportunities that will be a core part of the role.
• We are seeking someone with excellent communication skills who can interface directly with internal stakeholders to understand their needs in order to support, administer and enhance the systems and processes accordingly.

Roles & Responsibilities

• We are looking for a Service Monitoring Officer to join our team and be responsible for measuring, tracking, analyzing and reporting on service performance metrics and providing recommendations to improve service levels.

The responsibilities include but are not limited to:

• Monitoring Implementation
• Reporting on availability & performance of all technology services
• Carry out competitor/industry analysis to keep abreast of service trends and also recommend appropriate intervention to enhance our service offerings
• Analyzing existing IT systems and providing improved solutions
• Collaborating with technical staff to create strategic plans to deliver services
• Analyzing clients’ issues and developing plans to mitigate them
• Keeping abreast of developments in the technological sectors
• Delivering in a fast-paced, rapidly changing environment.

Requirements

• Experience in a similar role
• Previous experience in FinTech and/or Financial Services (desirable but not mandatory)
• Research methodology, analysis & interpretation
• Understanding of a full range of Kuda’s products
• Knowledge of regulations governing the management of financial services
• A broad understanding of the bank’s procedures and policies and Computer literacy
• High degree of intelligence, communication, and analytical skills.

Benefits
Become a part of one of the trailblazers in the challenger banking arena by joining the exciting and ambitious team at Kuda as we work to become the neobank for ‘every African on the planet’.

• An exciting and flexible work environment
• Competitive pay
• Smart and kind coworkers
• Full pension contribution
• Reliable health insurance.

go to method of application »

Job Description

• We are in search of a QA Engineer to help us grow into a company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances. We are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.
• Web Engineers are responsible for ensuring the alignment of web design and user experience requirements, optimizing web applications for maximum efficiency and maintaining brand consistency across all web pages, among other duties.
• Web Engineers are required to work in teams alongside Backend Engineers, Product Managers and UX Designers to ensure all elements of web application creations are consistent. This requires excellent communication and interpersonal skills.

Responsibilities

• Write code to implement visual elements into various web applications
• Translate designs and wireframes into high quality code
• Maintain web applications and implement any necessary additions or enhancements
• Identify and troubleshoot various web application issues and coding problems
• Collaborate with members of the team, including designers and back-end engineers, to consistently improve functionality and user-friendliness of web applications.

Requirements

• A keen interest in UX and understanding of key design principle
• Proper understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Redux and Context API) and building reusable components for future use
• Familiarity with newer specifications of EcmaScript
• Proficient understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Good understanding of SEO principles including web analytics and ensuring that application will adhere to them
• Write functional requirement documents and specifications.
• Willingness to troubleshoot and solve complex problems
• Good interpersonal skills.
• Smart and kind coworkers
• Full pension contribution
• Reliable health insurance.

Benefits
Become a part of one of the trailblazers in the challenger banking arena by joining the exciting and ambitious team at Kuda Bank as we work to become the neobank for ‘every African on the planet’.

• An exciting and flexible work environment
• Competitive pay
• Smart and kind coworkers
• Full pension contribution
• Reliable health insurance

go to method of application »

Role Overview

• We are looking for a proactive and self-motivated Lead, Support & Service Manager to lead 3-4 teams and ensure the maintenance and day-to-day running of the Kuda Technology IT estate.
• We are seeking someone that will be a keen problem-solver who is able to delegate tasks and make difficult decisions. Ideal candidates should have a growth mindset, superb interpersonal skills, and the ability to manage multiple projects concurrently.
• You will advise and be encouraged to make recommendations for improvements to existing processes and platforms, being proactive and intuitive to the requirements of the teams.

Roles & Responsibilities

• As the Lead, you will be responsible for 3-4 teams which are IS Admin, Tech Support and Service Monitoring with oversight from the Head of Technology Operations.

The responsibilities include but are not limited to:

• Analyzing existing IT systems and providing improved solutions
• Establishing the resources required for projects and presenting findings to upper management
• Collaborating with technical staff to create strategic plans to deliver services
• Analyzing clients’ issues and developing plans to mitigate them
• Scheduling upgrades and replacements of software and hardware
• Overseeing the acquisition of new technology
• Hiring and training new staff
• Keeping abreast of developments in the technological and management sectors
• Delivering in a fast-paced, rapidly changing environment.

Requirements

• Bachelor's Degree in Computer Science, IT, Computer Engineering or a similar field
• MBA is advantageous
• Previous experience in FinTech and/or Financial Services (desirable but not mandatory)
• Microsoft, Linux, or Cisco CCNA Certification is preferred.
• At least 3 years experience in project management or as a technical analyst
• Superb analytical, diagnostic, and troubleshooting skills
• The ability to make important decisions in a fast-paced environment
• Great interpersonal and communication skills
• Excellent time management
• Understanding of GDPR as it pertains to the role
• Good analysis, problem-solving and decision-making skills
• Well organised with effective time and activity management skills
• Enthusiasm and willingness to continuously learn new things
• Goal orientated, able to meet and exceed goals
• Proactive with great organisation and time management skills
• Excellent attention to detail.

Benefits

• Become a part of one of the trailblazers in the challenger banking arena by joining the exciting and ambitious team at Kuda as we work to become the neobank for ‘every African on the planet’.
• An exciting and flexible work environment
• Competitive pay
• Smart and kind coworkers
• Full pension contribution
• Reliable health insurance

go to method of application »

Role Purpose

• This role will handle project and product cost reviews, conduct monthly performance review meetings, handle the review of budget vs actual on a unit/departmental basis.

Roles & Responsibilities

• Consolidate and analyze financial data (budgets, income statement forecasts etc) taking into account company’s goals and financial standing
• Provide creative alternatives and recommendations to reduce costs and improve financial performance
• Assemble and summarize data to structure sophisticated reports on financial status and risks
• Develop financial models, conduct benchmarking and analysis
• Conduct business studies on past, future and comparative performance and develop forecast models
• Identify trends, advise company and recommend actions based on sound analysis
• Track and determine financial status by analyzing actual results in comparison with forecasts
• Reconcile transactions by comparing and correcting data
• Gain and update job knowledge to remain informed about novelty in the field
• Consult with management to guide and influence long term and strategic decision making within the broadest scope
• Drive process improvement and policy development initiatives that impact the function

Requirements

• Professional certification (ACA/ACCA) is a must
• 7-10 years experience in a performance reporting role is required
• Proven working experience as a financial analyst
• Proficient in spreadsheets, databases, Ms office, and financial software applications
• Hands-on experience with statistical analysis and statistical packages
• Proven knowledge of financial forecasting and diagnosis, corporate finance and information analysis
• Well-informed in current financial subjects, accounting, tax laws, money market and business environments.

Benefits
Become a part of one of the trailblazers in the challenger banking arena by joining the exciting and ambitious team at Kuda Bank as we work to become the neobank for ‘every African on the planet’.

• An exciting and flexible work environment
• Competitive pay
• Smart and kind coworkers
• Full pension contribution
• Reliable health insurance.

go to method of application »

Role Objective

• The purpose of this position is to assist the Chief Financial Officer in executing the financial control function. Supervise and coordinate the finance operations activities of the bank.

Role Summary

• The financial control officer is primarily responsible for overseeing internal and third parties payables, finance operation functions, payroll review and analysis, regulatory reporting and trial balance substantiation.

Detailed Duties & Responsibilities

• Ensure compliance with regulatory guidelines on financial reporting and disclosure - supervise the preparation and rendition of periodic returns to Central Bank of Nigeria and reviewing the reports of same.
• Ensure the adequacy of the bank’s financial reporting process and compliance with regulatory guidelines and IFRS.
• Preparation of reports on strategy implementation updates, performance analysis, annual budget document, financial highlights and performance indicators to management
• Oversee the timely statutory audit of the bank
• Liaise with key units - particularly risk management on capital adequacy & allocation and liquidity planning & analysis of the bank
• Environmental analysis of competition and regulatory policies that affect the bank
• Relationship management with external stakeholders – regulators, tax authorities, industry experts etc.
• Supervise the handling of staff tax matters – staff PAYE related matters with tax consultants with regards to computation, filing and obtaining tax clearance cards.

Requirements

• Minimum of BSc in Accounting or related discipline and relevant professional qualification such as ACA or ACCA
• Minimum of 7 years experience in a similar role
• Effective leadership ability, report writing skills, -Good use of Microsoft office tools, knowledge of data analytics etc.

Benefits
Why join Kuda?
Become a part of one of the trailblazers in the challenger banking arena by joining the exciting and ambitious team at Kuda Bank as we work to become the neobank for ‘every African on the planet’.

• An exciting and flexible work environment
• Competitive pay
• Smart and kind coworkers
• Full pension contribution
• Reliable health insurance.

go to method of application »

Roles and Responsibilities

• Study design briefs and determine requirements.
• Schedule projects and define budget constraints.
• Conceptualize visuals based on requirements.
• Prepare rough drafts and present ideas.
• Develop illustrations, logos and other designs using software or by hand.
• Use the appropriate colors and layouts for each graphic.
• Work with copywriters and creative director to produce final design.
• Test graphics across various media.
• Amend designs after feedback.
• Ensure final graphics and layouts are visually appealing and on-brand.

Requirements

• Excellent communication skills.
• Ability to work methodically and meet deadlines.
• A keen eye for aesthetics and details.
• Familiarity with design software and technologies (such as Figma,Illustrator, Photoshop).
• A strong portfolio of illustrations or other graphics.
• Proven graphic designing experience.

Benefits
Why join Kuda?
Become a part of one of the trailblazers in the challenger banking arena by joining the exciting and ambitious team at Kuda Bank as we work to become the neobank for ‘every African on the planet’.

• An exciting and flexible work environment
• Competitive pay
• Smart and kind coworkers
• Full pension contribution
• Reliable health insurance