First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank ha... read mores international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner.
The Bank has been named "The Best Bank Brand in Nigeria” four times in a row - 2011, 2012, 2013, 2014 - by the globally renowned "The Banker Magazine” of the Financial Times Group; and "Most Innovative Bank in Africa” in the EMEA Finance African Banking Awards 2014. FirstBank’s brand purpose is to always put its customers, partners and all stakeholders at the heart of its business, even as it is poised to standardise customer experience and excellence in financial solutions across Sub Saharan Africa, in consonance with its brand vision "To be the partner of first choice in building your future”. Our brand promise is to always deliver the ultimate "gold standard” of value and excellence. This commitment is anchored on FirstBank’s inherent values of passion, partnership and people, to position our customers first in every respect.
DUTIES & RESPONSIBILITIES
Driving recovery process at both designated locations and SBU.
Conduct frequent recovery drives against recalcitrant debtors.
Engagement of focused and result-o
DUTIES & RESPONSIBILITIES
Driving recovery process at both designated locations and SBU.
Conduct frequent recovery drives against recalcitrant debtors.
Engagement of focused and result-o
DUTIES & RESPONSIBILITIES
Perform regular market analysis to support strategy and analyze performance to maximize revenue opportunities and drive excellent operations through detailed custom
DUTIES & RESPONSIBILITIES
Provides back up for the functions of Head, CCIU on Fraud & General Investigation matters in his absence.
Reviews investigation reports from fraud analysts an
DUTIES & RESPONSIBILITIES
Investigates wide range of issues relating to customer complaints on service excellence, reported cases of misdirected funds or customer expected funds yet to be cr
DUTIES & RESPONSIBILITIES
Develop white papers and position papers as assigned by the GH, M&CC
Provide technical support relating to research, insights and documentation on key project
DUTIES & RESPONSIBILITIES
Data analysis: Collect, clean, and analyze large datasets to identify trends, patterns, and insights.
Use statistical analysis techniques to interpret data and ex
DUTIES & RESPONSIBILITIES
Support development of Digital Marketing strategy
Own marketing efforts across digital channels from planning through design, execution and monitoring to deliver
DUTIES & RESPONSIBILITIES
Supervise activities of retail marketing staff to ensure timely and efficient service delivery to customers.
Promote the sales and service culture thr
DUTIES & RESPONSIBILITIES
Daily spooling of General Ledger (GL) balances of branches and head office departments.
Review of the GL pullout of Income & Contingent sub-heads.
Performs
DUTIES & RESPONSIBILITIES
Plan and coordinate operational reviews of significant business processes.
Identify areas for process improvement of both business process and system
DUTIES & RESPONSIBILITIES
Creation of Internal Staff Engagement activities and assisting in the management of a 3600 completion of the activities.
Monitoring of the process flow of in
DUTIES & RESPONSIBILITIES
Collaborating with cross-functional teams to integrate digital solutions seamlessly across channels.
Responsible for managing all Apps / Mobile solutions / SEO ac
Duties & Responsibilities
Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
Work closely with the Business Manager in the execution of the team
Duties & Responsibilities
Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
Work closely with the Business Manager in the execution of the team
Duties & Responsibilities
Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
Work closely with the Business Manager in the execution of the team
DUTIES & RESPONSIBILITIES
Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
Manage and deepen relationships with existing and prospective
Duties & Responsibilities
Remittance of monthly withholding tax on contract for the Bank.
Review of remittance of internally generated taxes (VAT, WHT & PAYE) by branches and head offi