At Carlson, whether you are looking for a very serene environment for your official meetings, interviews or a perfect place to spend the night, we are always prepared to serve you better. Carlson is tastefully decorated with perfectly choreographed, impeccable finish. We go extra length to provide ... read moreour guests with tailored and exceptional experience that is better than the best in the hospitality industry .
Job Summary
We are looking for an enthusiastic Customer Service Representative who will be able to deliver great customer service to our clients, thereby fostering the growth of our organization
Responsibilties
Preventive Maintenance (PM): Conducting routine inspections and servicing of machinery, plumbing, heating, ventilation, and air conditioning (HVAC) systems to prevent breakd
Responsibilties
Information & Assistance: Answering inquiries about hotel facilities, local attractions, transportation, and handling special requests (e.g., wake-up calls).
Problem-S
Responsibilities
Service Delivery: Delivering food and drinks promptly, serving according to hotel standards, and checking on customer satisfaction.
Station Maintenance: Settin
Responsibilities
Customer Service:Greeting guests, answering inquiries about services, local attractions, and transport.
Financial Transactions:Processing payments (cash, credit/debit ca
Responsibilities
Processing Linens and Uniforms: Collecting, sorting, washing, drying, and folding hotel linens, towels, and staff uniforms to ensure a continuous supply for housekeeping.
Gues
Responsibilities
Develop and implement plans to expand the customer base, enter new markets, and achieve revenue targets.
Proactively identify leads via networking, cold calling, and industry
Responsibilities
Preventive Maintenance (PM): Conducting scheduled inspections and servicing of machinery, guest rooms, and public areas to prevent breakdowns.
Repair and Corrective Maint
Responsibilities
Guest Assistance: Greeting guests, providing clean towels, arranging lounge chairs, and ensuring seating areas are comfortable.
Cleanliness: Cleaning the pool deck,
Responsibilties
Guest Room Maintenance: Cleaning and sanitizing rooms, including bathrooms, changing bed linens, dusting, polishing furniture, and vacuuming.
Restocking Amenities: Re
Responsibilities
Preventive Maintenance: Performing scheduled checks and maintenance on HVAC units, lighting systems, and plumbing to prevent failures.
Guest Service Repairs: Address
Description
Preparing, cooking, and plating high-quality dishes for hotel restaurants, banquets, and room service, adhering strictly to recipes and food safety standards
Key Responsibilitie
Responsibilities
Controlling the payroll
Producing an accurate set of month-end accounts, with comparisons to forecasts and previous periods
Preparing profit and loss accounts and the balanc
Responsibilities
Sorting, washing, drying, pressing, and folding clothing and other textile items.
Removing stains from items using the appropriate procedures.
Performing minor sewing duties
Job Description
Guest Transportation: Safely driving guests to and from airports, local venues, restaurants, and business appointments.
Vehicle Maintenance: Performing daily checks (
Responsibilities
Stock and sort supplies
Vacuum, clean, dust and polish guest rooms
Make beds, change sheets, remove and replace used towels and toiletries
Deliver and retrieve items on lo
Responsibilities
Greet, welcome, and check in new guests
Inform guests of policies during the check-in process
Answer calls and direct calls to appropriate parties
Relay information to gue
