Workshop Operations Officer at ETC Workforce Services Limited

Role Purpose

• We are seeking a diligent and technically skilled Workshop Operations Officer to support transformer repair and workshop activities. This role is essential in ensuring compliance with operational standards, timely reporting, and quality repairs in line with service level agreements (SLAs).

Key Responsibilities

• Ensure 100% compliance with Ikeja Electric policies and processes as validated by the Line Manager.
• Complete the online Corporate Governance Assessment and meet the minimum expected score.
• Achieve the SLA-agreed Distribution Transformer (DT) repair rate monthly.
• Submit timely and error-free material utilization reports.
• Repair DT failures caused by poor workmanship within the specified timeline.
• Submit daily operational reports within the defined schedule.
• Maintain zero tolerance for damage to tools and equipment due to mishandling.
• Ensure DT repairs are completed within SLA timelines—5 workdays for minor repairs and 10 workdays for major repairs.

Minimum Requirements

• OND/HND/bachelor’s degree in electrical engineering or related field
• Prior experience in workshop or transformer repair operations is an advantage.
• Strong attention to detail and commitment to quality.
• Ability to work under pressure and meet strict deadlines.

Skills & Competencies:

• Technical proficiency in transformer repair and workshop operations
• Knowledge of safety protocols and equipment handling
• Strong reporting and documentation skills
• Problem-solving and time management abilities
• Team collaboration and communication skills.