West Africa Growth Office Lead at Deloitte

The ideal candidate will oversee all Growth Office activities, manage the team and delivery of all tasks. He/she will be the liaison with Africa Growth Office, other leadership structures and also provide support to the regional Growth Office Partner. 

At its core, this role creates the bridge between Clients, servicing clients and market insights. The role is a real enabler to gaining a strong understanding of our business and gives you the opportunity to work across the African firm, with global colleagues, and with our most important clients.

Responsibilities:

• Support the strategic growth vision of the Firm and work with Growth Office Leadership, Industry and Client Leaders to develop and implement the Client Strategy & Insights programme.
• Lead the platinum and priority client programme, ensuring exceptional service delivery and relationship management.
• Develop and implement Growth Office insights programmes to enhance market understanding and strategic positioning.
• Oversee client and industry insights development programme.
• Engage with colleagues across the African Firm and globally, facilitating knowledge exchange and strategic alignment with our most important clients.
• Serve as a key enabler in fostering strong relationships with clients, enhancing understanding of business dynamics, and leveraging market insights.
• Oversee client leader performance management.
• Conduct comprehensive market assessments to identify growth opportunities for the Firm.
• Inspire and lead team members, fostering a collaborative and high-performance culture to achieve strategic objectives.

QUALIFICATIONS

• Possess a Bachelor’s degree (B.Sc.) or Higher National Diploma (HND) in any related discipline with a minimum of Second-Class Lower/Lower Credit Division.
• Master’s degree/MBA will be an advantage.
• Have a minimum of five credits in WASSCE Ordinary Level/NECO subjects or acceptable equivalent examination, including Mathematics and English Language in one sitting only.
• Minimum of 10 years’ working experience preferably within relevant function(s).
• 4 years at Manager level within a professional service firm.
• Self starter with ability to take initiative
• Ability to work with various stakeholders and across different levels within and outside the Firm
• Good communication skills – written and verbal.
• Ability to use PowerPoint and other relevant tools to showcase thoughts, ideas and insights