Warehouse Manager at ISN Medical

Job Summary

• We are seeking an experienced and strategic Warehouse Manager to oversee and optimize warehouse operations, ensuring efficient inventory management, order fulfillment, storage, and distribution processes.
• The ideal candidate will be responsible for driving operational excellence, maintaining inventory accuracy, ensuring compliance with safety and quality standards, and leading warehouse teams to achieve business objectives. 
• The role also requires strong collaboration with cross-functional teams to improve productivity, reduce losses, and enhance customer satisfaction.

Key Responsibilities

Warehouse Operations & Inventory Management:

• Oversee day-to-day warehouse operations in line with company policies and operational standards.
• Ensure efficient receiving, storage, and dispatch of goods.
• Implement warehouse best practices to optimize operational efficiency and space utilization.
• Supervise inventory control processes, stock reconciliation, and reporting activities.
• Maintain accurate warehouse documentation and records.
• Ensure compliance with health, safety, and quality assurance standards.
• Monitor warehouse performance metrics and drive continuous improvement initiatives.

Order Fulfillment & Process Optimization:

• Manage customer order fulfillment processes to ensure timely and accurate delivery.
• Monitor and improve order processing, pick-and-pack efficiency, and inventory availability.
• Serve as an escalation point for warehouse and order management issues.
• Collaborate with business leaders to improve productivity, reduce operational losses, and enhance customer experience.

Team Leadership:

• Lead, coach, and supervise warehouse supervisors and officers.
• Monitor team performance and implement development initiatives where necessary.
• Foster a culture of accountability, teamwork, and operational excellence.

Qualifications

• Bachelor’s Degree (minimum of Second Class Upper/2:1) in a relevant discipline
• Professional certification or diploma in Supply Chain Management or related field is an added advantage.
• Minimum of 5 years’ relevant warehouse management experience.
• Experience managing ERP-driven and barcode-enabled warehouse operations.
• Prior experience within multinational pharmaceutical, healthcare, or FMCG environments is preferred.
• Strong understanding of inventory management, warehousing, and logistics operations.

Must have skills:

• Inventory & Stock Control Warehousing & Logistics Management Order Processing & Fulfillment Business Intelligence & Analytical Skills Leadership & Team Management Customer Centricity Strategic Thinking Accountability & Professionalism