Waitress at E & P Hospitality Limited

Job description

Job Brief
We are looking to hire a very efficient waitress whose responsibility is primarily taking guests’ orders and delivering their food and drinks to them professionally. The ideal waitress uplifts the dining experience for customers.

Your Responsibilities

• Greet guests and present them with the menu
• Inform guests about the restaurant's special promotions
• Take orders according to the approved process
• Assist in setup activities
• Proactively suggest food and beverages to the guests in a bid to up-sell
• Communicate in a friendly manner
• Display the highest standards of hospitality
• Coordinate with the Cashier, Kitchen staff, and team on food order and preparations
• Fulfil members/guests' needs which include offering desserts/drinks, removing courses, replenishing utensils, refilling glasses
• Observe grooming standards consistently
• Observe strict hygiene and cleanliness at all times
• Assists with restaurant inventory management
• Opens and closes the shift
• Attend meetings and training sessions
• Other tasks and duties assigned

Your KPIs

• Sales per hour
• Spend per head
• Amount per dining
• Positive customer reviews
• Number of tables served

What we are looking out for

• A minimum of 2 years work experience.
• Proven work experience as a Waitress
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work shifts
• Must live within the Island