Waiter / Waitress at Vertiline Synergy Limited

Description 

• We are seeking a skilled and friendly waiter/waitress to join our dynamic team. The ideal candidate will provide excellent customer service, take orders, and deliver food and beverages to our patrons. The waiter/waitress will play a crucial role in creating a positive dining experience for our guests.

Duties and Responsibilities

• Greet and seat customers in a friendly and professional manner.
• Present menus and provide detailed information about dishes and beverages.
• Take and process customer orders accurately and promptly.
• Relay orders to the kitchen and ensure the timely delivery of food and beverages.
• Ensure tables are clean and properly set before seating guests.
• Check in with customers to ensure satisfaction and address any concerns.
• Handle customer payments, process transactions, and provide accurate change.
• Collaborate with kitchen and bar staff to maintain a smooth and efficient workflow.
• Upsell additional menu items and promotions to maximize sales.
• Follow all safety and sanitation procedures to maintain a clean and hygienic environment.
• Maintain a positive and professional attitude, even during busy periods.
• Assist with opening and closing duties as needed.

Qualifications

• Proven experience as a waiter/waitress or in a customer service role.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle pressure gracefully.
• Knowledge of menu items, ingredients, and preparation methods.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy in order taking and delivering.
• Basic math skills for handling payments and making change.
• Flexibility to work evenings, weekends, and holidays.
• Ability to stand and walk for extended periods.
• High school diploma or equivalent; additional training in hospitality is a plus.

Physical Requirements:

• Ability to lift and carry trays of food and beverages.
• Ability to stand and walk for extended periods.
• Ability to bend, stoop, and reach.