Waiter at The Borough Lagos

Job Brief

• We are looking for a courteous and customer-focused Waiter to provide excellent dining service to our guests. The ideal candidate will take customer orders, serve food and beverages promptly, and ensure a pleasant dining experience while maintaining cleanliness and professionalism at all times.

Responsibilities

• Welcome guests warmly and present menus
• Take accurate food and beverage orders
• Serve meals and drinks promptly and professionally
• Ensure customer satisfaction by checking in during service
• Answer questions about menu items, ingredients, and specials
• Relay orders accurately to the kitchen or bar
• Clear tables, reset dining areas, and maintain cleanliness
• Handle guest complaints politely and escalate when necessary
• Process bills and payments accurately (cash, POS, card)
• Follow hygiene, safety, and service standards
• Support team members during busy periods
• Comply with company policies and service procedures

Job Requirements

• Proven experience as a waiter is an advantage
• Good communication and interpersonal skills
• Strong customer service orientation
• Ability to work in a fast-paced environment
• Basic knowledge of food and beverage service
• Ability to stand for long hours and carry trays
• Good personal hygiene and neat appearance
• Willingness to work shifts, weekends, and public holidays
• Minimum of SSCE or equivalent qualification