Waiter at Soul Food Restaurant

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drink orders, using POS ordering software
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to the kitchen for cleaning
• Meet with kitchenstaff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests.

Requirements / Skills

• Candidates should possess an SSCE / GCE / NECO qualification with at least 2 years work experience.
• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system
• Basic math skills
• Attentiveness and patience for customers
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and practical communication skills
• Team spirit
• Flexibility to work in shifts