Waiter at Movenpick Hotels & Resorts

Job Description

Waiter/Waitress

• This position is responsible for delivering a friendly, fast, accurate, and efficient food & beverage service to our guests, ensuring exceptional service standards are maintained according to our guest’s expectations.
• To welcome, smile, and greet our guests.
• Suggest and professionally upsell food & beverage products.
• To serve all our guests & colleagues with fast, efficient, and accurate service.
• Attend and accommodate guests’ reasonable requests and ensure all queries are responded to promptly and on time.
• To be knowledgeable about the menu and information about the food and beverage offerings available to answer guests’ questions.
• Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.

Qualifications

Your experience and skills include:

• Minimum 1 year experience in Food and Beverage preferably at a luxury property
• An operational knowledge and proficiency in Point of Sale System an asset
• Excellent written/verbal communication and interpersonal skills
• Strong guest service orientation
• Able to balance a variety of conflicting priorities while providing guest service
• Strong interpersonal and problem solving abilities.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively and collaboratively as part of a team.